emmajayne121
New Member
Hi, Im having real trouble with my laptop, i stupidily uninstalled my AV software the other day and now im plagued by viruses. i had totalsecure 2009 which i think i managed to delete all the files for it as its not showing up anywhere now. i then got the AVG 8.0 free version, did a scan and it keeps finding the WIN32/HEUR 8 times. I then decided to do the windows one care scan and it found these viruses:
win32/zlob.gen
win32/renos.du
win32/chepdu.b
win32/small.zzb,
it said it had cleaned the nessesary files and deleted the viruses, but im still unsure of this.
I tried to do a system restore but to my horror the only day i could go back to and was listed was the day i got the viruses.
when i try to go online normally, im on there for about 4 mins until i get the BLUE SCREEN OF DEATH!
So now i have to go online using safemode with networking, i need some advice on what is causing this and how to stop it all, i also cannot access certain websites like malwarebytes etc.. is this the virus stopping me from doing this?
please help,
emma.
win32/zlob.gen
win32/renos.du
win32/chepdu.b
win32/small.zzb,
it said it had cleaned the nessesary files and deleted the viruses, but im still unsure of this.
I tried to do a system restore but to my horror the only day i could go back to and was listed was the day i got the viruses.
when i try to go online normally, im on there for about 4 mins until i get the BLUE SCREEN OF DEATH!
So now i have to go online using safemode with networking, i need some advice on what is causing this and how to stop it all, i also cannot access certain websites like malwarebytes etc.. is this the virus stopping me from doing this?
please help,
emma.