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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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| | #1 (permalink) |
| Vista Home Basic 32bit | How to get rid of Zlob in Vista? Hi all, yes, I got Zlob malware!! From Facebook, a trusted friend of mine (of course it was a fake message). SIGH. Note, that I had AVG running and updated, and Lavasoft Ad Aware running and updated. They just cannot detect it. Windows defender did. But still I cannot get rid of it. I downloaded Spybot and it can detect it and clean it, but apparently not completely and I am back to same situation. IExplore is redirected to shopping sites (if not porn...). I searched the forums for solutions, but there is nothing specific for Vista (eg Smithfraud does not work). Also i tried to follow manual removal instructions, but I could not find the mentioned files. Yet the computer is infected. Any procedure for specific for Vista?? Thank for your support. Robbie |
My System Specs![]() |
| | #2 (permalink) |
| Windows Vista Home Premium 64Bit | Re: How to get rid of Zlob in Vista? This tool is what you need to remove browser hijackers like that, but do a scan and post your results because you don't want to remove the wrong items! Hijack This 2.0.2 |
My System Specs![]() |
| | #3 (permalink) |
| Vista Home Basic 32bit | Re: How to get rid of Zlob in Vista? Thanks Killacore. Here is the scan result Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 5:08:13 PM, on 5/12/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\HP\QuickPlay\QPService.exe C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE C:\Windows\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe C:\Program Files\Apoint2K\ApMsgFwd.exe C:\Program Files\Apoint2K\Apntex.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL Australia - Free Email, Instant Messenger, News, Sports, Celebrity, Movies & More - AOL.com.au R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = AOL Australia - Free Email, Instant Messenger, News, Sports, Celebrity, Movies & More - AOL.com.au R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = AOL Australia - Free Email, Instant Messenger, News, Sports, Celebrity, Movies & More - AOL.com.au R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: Shell= O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file) O2 - BHO: (no name) - {64466B8E-20A7-4A4A-AFF4-AAD9CA68B52C} - (no file) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file) O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe" O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKLM\..\Policies\Explorer\Run: [QuickTime Task] C:\Program Files\WebMediaViewer\qttask.exe O4 - HKLM\..\Policies\Explorer\Run: [VMware hptray] C:\Program Files\WebMediaViewer\hpmon.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: (no name) - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.expresstoolie.com/redirect.php (file missing) O9 - Extra 'Tools' menuitem: Explorer Security - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.expresstoolie.com/redirect.php (file missing) O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O13 - Gopher Prefix: O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe -- End of file - 8886 bytes Waiting for instructions ... cheers robbie |
My System Specs![]() |
| | #4 (permalink) |
| Vista Home Premium 32bit [x86] - SP2 | Re: How to get rid of Zlob in Vista? Hi all, yes, I got Zlob malware!! From Facebook, a trusted friend of mine (of course it was a fake message). SIGH. Note, that I had AVG running and updated, and Lavasoft Ad Aware running and updated. They just cannot detect it. Windows defender did. But still I cannot get rid of it. I downloaded Spybot and it can detect it and clean it, but apparently not completely and I am back to same situation. IExplore is redirected to shopping sites (if not porn...). I searched the forums for solutions, but there is nothing specific for Vista (eg Smithfraud does not work). Also i tried to follow manual removal instructions, but I could not find the mentioned files. Yet the computer is infected. Any procedure for specific for Vista?? Thank for your support. Robbie Welcome to the Forum. Instead of chasing around all over the place, did you ever consider using MS Malicious Software Removal Tool? First of all, check out the detail on this site. There is provision to download the tool from here; The Microsoft Windows Malicious Software Removal Tool helps remove specific prevalent malicious software from computers that are running Windows Vista, Windows Server 2003, Windows XP, or Windows 2000 Might also pay to have a look at Brink's Tutorial also here; Malicious Software Removal Tool And Norm Cameron has also presented an excellent article on the MSRT here, where he also presents links at the bottom of the page, to the download site and the Tutorial; Malicious Software Removal Tool (MSRT) works. I went via Norm's link to the download site and found Win32/Zlob listed as malware that can be removed with this tool, which is updated on the second Tuesday of every month by MS... Hope this helps. sassofalco |
My System Specs![]() |
| | #5 (permalink) |
| Vista Home Basic 32bit | Re: How to get rid of Zlob in Vista? thanks. I will tell you how it goes |
My System Specs![]() |
| | #6 (permalink) |
| Vista Home Basic 32bit | Re: How to get rid of Zlob in Vista? OK, I got rid of it with Superantispyware PRO (trial version) Now I am happy, besides the sudden freeze with no apparent reason as in my other post. Cheers |
My System Specs![]() |
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