Vista - Do i have a virus?? "Interactive services dialog detection"

This has happened before about a week and a half ago, but i have a dell studio 15 with Windows Vista Home Premium 32-bit, and this program message pops up with the title

"A program can't display a message on your desktop"- The program may need information or permission to complete a task.-

Program details:
Message title: Access to file was denied
Program path: Program Files/Network Associates/VirusScan/Res09?VshWin32.dll

When i clicked "Show me the message" my computer went to a gray screen (with older-themed windows looking message) there were two windows this time, one giving me the option to return and the other box showing a hand holding a moving green bug type thing, from what i remember it said this file is infected and needs to be deleted then replaced... it gave me a long list of about 8 or so options and i clicked 'delete' and nothing significant seemed to happen, because the 'delete' option was still there, so i clicked return and nothing had changed, my windows were still up and everything.

I use Norton 360 to protect my computer and scan it every sunday, it has never shown any sign of virus/malware infection. But i googled the problem and it keeps saying virus. Has this happened to anyone else?

please pleease help, this is a fairly new computer and i cant afford to lose it!!

Hello maverick1812 and Welcome to Vista Forums!!
We are here to help you

This sound like it could be a virus but i will need more details.
Also, please copy this post and post it in the Security Team Sticky Thread at the top of the System Security space. This is the security team and we would be very happy to assist you further.

Please just give us more information such as when this happens, what you have to do for this message to come up, and if anything else has gone weird latly

Let us know so we can further assist you.

Hope to hear from you soon,
Ben

Yeah, this sounds like a rouge program/malware.

Install Malwarebytes and run it, it is free. Also you can install RougeRemover from the same company, it should tell you if you have a rouge program on your computer. Some other good programs are A squared Free, Spybot SD, Spyware blaster. Avast is a good Antivirus program alternative. Run some of those antispyware programs and see what you get. Sometimes you can't trust just one program to catch everything.

Hi Maverick,

You might want to checkout this: Ask the Performance Team : Application Compatibility - Session 0 Isolation

You received the Interactive Services Dialogue Detection message, Its a warning that a Service is trying to access your desktop session...Meaning a virus...

Some very, very old software from HP will cause this dialogue to show too: interactive services dialog detection

Since you said your using Norton360 and not Network Associates that means a virus is trying to access your antivirus thats not there

Steven

Is it possible that an occurence of McAfee is conflicting with Norton? Were you using McAfee before Norton 360? I know that when I had McAfee installed, I had a hard time completely removing it. But that was on a Windows 98 machine.

Maverick,

Just in case McAfee is the issue I found these two removal tools on the McAfee forums. McAfee Support Forums - Powered by vBulletin

http://download.mcafee.com/products/...leanupTool.exe
http://download.mcafee.com/products/...tches/MCPR.exe