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Malware protection turned off AVG Security
  1. #1



    Newbie
    Join Date : Jan 2009
    Posts : 2
    Vista Ultimate 64x2
    Local Time: 08:30 PM

    Malware protection turned off AVG Security

    This is my first attempt at using this forum, so bear with me. I am not a very computer literate person, I live in Mozambique and my computer has AVG (paid version) installed. Since yesterday the security notification window tells me my malware protection is off and I cannot get it back on. I tried to run xsoftspyse but it does not run on vista. What are my options? I would like to check my computer for problems. which scanner can I use with vista? will i need to reinstall avg? Thanks for any help.


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  2. #2
    TheShadow's Avatar

    Retired PC Builder
    Join Date : Jun 2008
    Central FL. USA
    Posts : 109
    XP-Pro-SP3-32bit, Vista Ultimate-64bit
    Local Time: 02:30 PM
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    Re: Malware protection turned off AVG Security

    Over the years that I've been using AVG, it's gotten messed up several times.
    I usually just do a re-install and that fixes it and I move on.

    Before doing that, you might check in "services.msc" and see if all the AVG modules are set to Automatic and running......if not running see if you can START the service.

    You might also do a System Restore (Registry Restore) to a point just before the problem started. I use that feature of windows at least once a week to fix one thing or another.

    Failing that, I would definitely RE-Install AVG and take the "Repair" option during the beginning of the install.

    Good Luck!

    Shadow

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  3. #3



    Newbie
    Join Date : Jan 2009
    Posts : 2
    Vista Ultimate 64x2
    Local Time: 08:30 PM


      Thread Starter

    Re: Malware protection turned off AVG Security

    Shadow,

    Thanks. will try with computer literate friend tomorrow!Cheers from Africa.

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  4. #4
    Dwarf's Avatar

    The Contemplator



    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,754
    Windows Vista Ultimate x64 Service Pack 2
    Local Time: 07:30 PM
    england uk yorkshire

     

    Re: Malware protection turned off AVG Security

    Hi Celesta and welcome to Vista Forums

    Have you tried a simple reboot?

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