Vista - Malware protection turned off AVG Security

Celesta · 01-12-2009

This is my first attempt at using this forum, so bear with me. I am not a very computer literate person, I live in Mozambique and my computer has AVG (paid version) installed. Since yesterday the security notification window tells me my malware protection is off and I cannot get it back on. I tried to run xsoftspyse but it does not run on vista. What are my options? I would like to check my computer for problems. which scanner can I use with vista? will i need to reinstall avg? Thanks for any help.

**TheShadow** · 01-12-2009

Over the years that I've been using AVG, it's gotten messed up several times.
I usually just do a re-install and that fixes it and I move on.

Before doing that, you might check in "services.msc" and see if all the AVG modules are set to Automatic and running......if not running see if you can START the service.

You might also do a System Restore (Registry Restore) to a point just before the problem started. I use that feature of windows at least once a week to fix one thing or another.

Failing that, I would definitely RE-Install AVG and take the "Repair" option during the beginning of the install.

Good Luck!

Shadow

Celesta · 01-12-2009

Shadow,

Thanks. will try with computer literate friend tomorrow!Cheers from Africa.

**Dwarf** · 01-12-2009

Hi Celesta and welcome to Vista Forums

Have you tried a simple reboot?

01-12-2009	#1 (permalink)
Celesta Vista Ultimate 64x2 2 posts	Malware protection turned off AVG Security This is my first attempt at using this forum, so bear with me. I am not a very computer literate person, I live in Mozambique and my computer has AVG (paid version) installed. Since yesterday the security notification window tells me my malware protection is off and I cannot get it back on. I tried to run xsoftspyse but it does not run on vista. What are my options? I would like to check my computer for problems. which scanner can I use with vista? will i need to reinstall avg? Thanks for any help.
My System Specs

01-12-2009	#2 (permalink)
TheShadow XP-Pro-SP3-32bit, Vista Ultimate-64bit 109 posts	Re: Malware protection turned off AVG Security Over the years that I've been using AVG, it's gotten messed up several times. I usually just do a re-install and that fixes it and I move on. Before doing that, you might check in "services.msc" and see if all the AVG modules are set to Automatic and running......if not running see if you can START the service. You might also do a System Restore (Registry Restore) to a point just before the problem started. I use that feature of windows at least once a week to fix one thing or another. Failing that, I would definitely RE-Install AVG and take the "Repair" option during the beginning of the install. Good Luck! Shadow
My System Specs

01-12-2009	#3 (permalink)
Celesta Vista Ultimate 64x2 2 posts	Re: Malware protection turned off AVG Security Shadow, Thanks. will try with computer literate friend tomorrow!Cheers from Africa.
My System Specs

01-12-2009	#4 (permalink)
Dwarf Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Pro RTM 7600 32 & 64 2,192 posts	Re: Malware protection turned off AVG Security Hi Celesta and welcome to Vista Forums Have you tried a simple reboot?
My System Specs

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