I'm Alex and I'm new. I work in a third level support Microsoft / Citrix based platform team, so do lots of high end support and development / arcitectural work... Just signed up here after having a really odd problem with Vista and its high time I embraced the Vista forums anyway, as they've been a great help to me in the past
OK, I booted Vista yesterday and it was really really slow. To the point that it spent over 5 minutes on the loading 'welcome' screen, before rebooting, and if left would rinse, repeat the process etc...
System essentials; Q6600, 4gb RAM, Abit IP35-Pro, Vista Ultimate 64
After getting on in safe mode, I can see that;
- the system is only using 254mb of physical memory! That is all it shows as available in task manager
- I can see from the performance charts that the memory is maxed out at around 98% all the time. Even trying to run AV in safe mode is painfully slow
- I cannot even get into my event logs to see if there are any errors.
- Start > right click 'Computer' > Properties shows that my CPU and Memory specs are 'unavailable', which googling suggests WMI errors but I cannot check my logs!
I tripple boot between Vista Ultimate x64, my old 32bit standard Vista and also Windows 7
- I can boot into both Vista 32bit and Windows 7 without problem
- I have booted into both of the above in Safe mode to check that neither also restrict the physical memory in safe mode to 254mb which they do not (and had never assumed they would)
I have run HJT and can see some odd services I cannot remove. However, full AV scans and Malware scans do not yeild anything of any use (cookies, no critical items).
I feel I have been infected by something quite nasty, and am happy to post in the correct thread for support, but I wondered if anyone else has seen anything like this before or can explain if something else could potentially cause the memory problem?? My AV and Malware definitions are up to date and I was surprised that I didn't catch anything in them.
- Lavasoft's AdAware 2008 for Malware.
Any help would be greatly appreciated