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Vista Tutorial - Loss of Internet after Virus

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Old 06-04-2009   #1 (permalink)
Newbie


Join Date: Jun 2009
Vista Home Premium 32bit
 
 

Loss of Internet after Virus

System:

2008 Dell Laptop
Vista Home Premium 32bit
Netgear wireless router

If more details are needed feel free to ask.

I had been downloading some music and experienced a system crash shortly after.
I was not able to save any details of the crash when it happened.

When attempting to reboot the computer windows load to the login prompt and crash shortly after entering the pass and clicking enter.

I rebooted the pc in safe mode and opened msconfig, I detected a temp file in the startup and disabled that. After doing so I rebooted the machine and everything started fine.

I ran ccleaner to remove all temp files and registry issues, as well as removing the temp file from startup. Some .net dlls were removed during the registry cleaning.

I was unable to run mbam.exe or install spybotsd 162.exe

I was unable to install spybot since i could not conenct to the internet.

I opened a browser and attempted to see if it was just an issue with the installer since i ripped it from my other machine. But I was unable to open a URL either.

Im not experienced in technical matters of vista but have fixed similar issues of this nature in WINXP.

Any feedback would be greatly appreciated.

My System SpecsSystem Spec
Old 06-04-2009   #2 (permalink)
Vista Expert


Join Date: Sep 2008
Windows 7 RTM 64-bit
 
 

Re: Loss of Internet after Virus

Open a command prompt and type ipconfig and press Enter.
Post the screenshots of the command prompt window after typing the above command.
My System SpecsSystem Spec
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