Someone plz help!!! Security Center and antivirus software

N

nojo294

New Member
hi guys im new here so if i do anything wrong plz baer with me...

so i ran reliability and performance monitor and it said that security center did not record an antivirus software. however, when i check security center itself, it says everything is on and has the green light beside avast! home edition. I have updated everything and tried reinstalls, but it does not help.

I am running a vista home premium 64 bit on a toshiba L300. TIA
 

My Computer

System One

Hello nojo294 & welcome to the forum,
Please supply details of what other security you use besides Avast, eg Defender, Firewall & Malware.
Did your computer come preloaded with another Anti virus program?
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
THANK YOU FOR RESPONDING!

yes im also using windows defender and windows firewall. as for preloaded anti virus, i had norton 360 but after thetrial expired i completely got rid of it. I do not know what the problem is please help. if u need any additiona info please let me know
 

My Computer

System One

You said that you got rid of Norton completely. Are you sure???? Please explain the steps you took.
Did you use the Norton Uninstall tool to remove any remaining bits of Norton?
If not , use it & report back.

Download and run the Norton Removal Tool
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
thank you once again for the reply. I have downloaded and ran norton removal tool. however, reliability and performance monitor still says that security center did not record an antivirus tool. what should I do?
 

My Computer

System One

It's possible that Norton remnants are still lurking in your machine somewhere causing conflict. [ this often happens.]
How confident are you at delving deeper into Computer - OS - Program files etc etc? [ to look for anything Norton / Symantec. ]
Another alternative would be to run the link below. I recommend the Slim one at the bottom. -
CCleaner - Builds
Reboot after it has finished.
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
JMH is right... or should be. Delete any debree from Norton using CCleaner and then check again. If still the same, try and also uninstall avast and then run a trial edition of ESET Smart Security (or NOD32 but I always recommend ESET SS instead). That should turn everything green.
 

My Computer

System One

  • Manufacturer/Model
    Custom-Built Desktop
    CPU
    Intel Core 2 Quad Q9550 OC to 3.4Ghz
    Motherboard
    EVGA 780i Triple SLi
    Memory
    8GB (4 x 2GB OCZ DDR2-1066 / PC2-8500 / Platinum Series)
    Graphics Card(s)
    MSI nVidia GTX 295 SLi
    Sound Card
    On board
    Monitor(s) Displays
    2 x ViewSonic VA2216w
    Screen Resolution
    1680 x 1050 each
    Hard Drives
    1 x Samsung 750GB / 32MB / 7.200 RPM)
    PSU
    Thermaltake TR2 1000W
    Case
    Thermaltake V9
    Cooling
    Thermaltake Mini Typhoon
    Keyboard
    Logitech G15
    Mouse
    Logitech MX Revolution
    Internet Speed
    1 mb/s
Also just because Security Center gives a red light, that doesn't actually mean anything. If a spyware/antivirus program isn't registered with Security Center it will show red. For instance, if you had a hardware firewall instead of a software firewall, it would report red even though you were protected.
 

My Computer

System One

  • Manufacturer/Model
    Sager NG2096
    CPU
    Intel P8700
    Memory
    4 Gigs
    Graphics Card(s)
    9600M GT
    Monitor(s) Displays
    Samsung PN50A550
    Screen Resolution
    Primary 1680 X 1050, Secondary 1920 X 1080
    Mouse
    Logitech MX Revolution
    Internet Speed
    Satalite :-(
    Other Info
    Running SUSE, Solaris, Kalyware, and BSD through vmware whenever the mood strikes
UndeR said:
JMH is right... or should be. Delete any debree from Norton using CCleaner and then check again. If still the same, try and also uninstall avast and then run a trial edition of ESET Smart Security (or NOD32 but I always recommend ESET SS instead). That should turn everything green.
Click to expand...

truthkid said:
Also just because Security Center gives a red light, that doesn't actually mean anything. If a spyware/antivirus program isn't registered with Security Center it will show red. For instance, if you had a hardware firewall instead of a software firewall, it would report red even though you were protected.
Click to expand...

Both members are offering sound advice.
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
thank you for the replys, but security center itself is fine, all the lights are on and says that im protected, but the problem is that reliability and performance monitor says that security center did not record an antivirus, when in fact security center has. and I have already run ccleaner, ran norton removal, ran spybot, malwarebytes, registry mechanic, but these did no good. thank you for your support in advance.
 

My Computer

System One

nojo294 said:
thank you for the replys, but security center itself is fine, all the lights are on and says that im protected, but the problem is that reliability and performance monitor says that security center did not record an antivirus, when in fact security center has. and I have already run ccleaner, ran norton removal, ran spybot, malwarebytes, registry mechanic, but these did no good. thank you for your support in advance.
Click to expand...

I personally would boot into whatever programs I use for security and ensure they are enabled, running to the schedule I want, and are updated regularly (either auto or by myself). I suppose it's all about convenience. A person who does preventive maintenance on their car usually can spot a problem before someone that just runs until it breaks. Either way the capability to get it fixed is there, but one is going to be less of a PITA. It’s your data afterall.
 

My Computer

System One

  • Manufacturer/Model
    Sager NG2096
    CPU
    Intel P8700
    Memory
    4 Gigs
    Graphics Card(s)
    9600M GT
    Monitor(s) Displays
    Samsung PN50A550
    Screen Resolution
    Primary 1680 X 1050, Secondary 1920 X 1080
    Mouse
    Logitech MX Revolution
    Internet Speed
    Satalite :-(
    Other Info
    Running SUSE, Solaris, Kalyware, and BSD through vmware whenever the mood strikes
Hi Nojo, what you are experiencing is quite normal with running Avast. I have used Avast for a couple of years and on different machines and the reliability and performance monitor has never recognised Avast and yet the Security centre does. I can assure you your security center will soon let you know if Avast is not working.:) Another tip if you used norton removal tool, go into your windows firwall settings / allow a program though your firewall / and uncheck the hole the :eek: tool created in your firewall.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett Packard, compaq presario CQ60-305AU
    CPU
    AMD Athlon QI-46 2.1 Ghz
    Motherboard
    Wistron 303C
    Memory
    2048 Mb DDR2 SD Ram
    Graphics Card(s)
    NVidea GE Go Force 8200M G / 256Mb dedicated grapics memory
    Sound Card
    MCP78S NVidea High definition
    Monitor(s) Displays
    15.6" High Definition Brightview Widescreen
    Screen Resolution
    1336x768
    Hard Drives
    Toshiba MK2555GSX ATA
    Mouse
    Synaptics PS2/Touchpad
You must log in or register to reply here.
Back
Top