Vista - VISTA uninstall Norton 360 clash with Bitdefender

Hi, I have uninstalled Norton 360 and yet the Firewall is still on, I am unable to turn it off. I have changed anti virus programs to Bitdefender and I think they are clashing so that my pc restarts every 20 mins. Both Bitdefender and Norton 360 firewalls are shown as on. How do I turn off N360 and remove it?

BSOD reports:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
stop (0x000000D1, 0x00000002, 0x00000000, 0x8A17B108)
e100b352.sys address 8A17B108 BASE AT 8A16F000 DATE STAMP 45ddde2f

Did you use the Norton Uninstaller ( Download and run the Norton Removal Tool )? If not, you are bound to have problems because the normal Vista uninstall does not remove it completely. Even Revo cannot do it.

thank you so much, those snide norton s/w developers make it difficult to remove as a final kick in the nuts

OK used the removal program, reinstalled Bit defender worked fine all day then blue screened this time BSOD reports:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
stop 0x000000D1, (0x83A01000, 0x00000002, 0x00000000, 0x8A976108)
e100b352.sys address 8A976108 BASE AT 8A96A000 DATE STAMP 45ddde2f

what is causing this and how do I mend it?

Do you have a logitech mouse? If yes, update the driver.

no its a hp mouse. Is this likely to be a driver issue?

u can always try and update...

This is what I found when I researched your error message ( "STOP 0x000000D1 IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys" Error Message When You Try to Shut Down the Computer ). That's why I asked whether you have a logitec mouse. But maybe it applies to other meeces too. You can always uninstall the mouse driver and reboot (then it installs a new driver) or use another mouse (if you happen to have one).

thanks, I'll give it a go and see what goes. Having reported the problem, Friday went all day without the mysterious restart and error message, so perhaps it was (intake of breath) a one off gremlin? I'll update and hope its the last of it, if not I'll report back. Thanks again for the help so far