trojan virus removal help?

S

stephenie

New Member
ESET Smart Security says that it has put a PDF/Exploit. Gen Trojan into quarantine. I read somewhere that if it is put in quarantine that it will not necessarily infect your computer. Is this true? And how would I get rid of trojan? I know nothing about this, basically. :confused:
 

My Computer

System One

Hello stephenie,
Leave PDF/Exploit. Gen Trojan in quarantine where it should present no harm to your computer.[ I suggest that you don't delete it at this stage.]
I further suggest that you join this forum [ link below ] which is the "Official ESET Support Forum" at Wilders Security Forums.
Address your question to the relevant section [ ESET Smart Security Forum ]
& I'm sure that you should receive good advice.
Please post back here later & let us know how you went.
Good luck.

Official ESET Support Forum - Wilders Security Forums
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
It doesn't need to be quarantined. Delete it asap.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
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