I am a long-time lurker here as I have struggled with my own Vista, but I promised to help get my sister's computer optimized before she starts classes tomorrow, which has pushed me to posting.
She took her Dell Inspiron 1501 (Vista Home Basic) into the Geek Squad, and they told her she had a virus. I haven't been able to find a virus after running both Avast and Malwarebytes several times.
I think the problem was that she filled up her C-drive, so I backed everything up with Carbonite, moved all of her media to a portable external, plugged in a USB for ReadyBoost (.5 GB of extra RAM is on its way here from Crucial), ran disk cleanup and defrag, and installed all critical updates from Windows.
Anyway, it's still a little slow and the CPU spikes to 100 for what seems like no good reason. Would someone mind looking over the following tasklist to see if I am overlooking some malware or other drain on her CPU? If so, thanks in advance:
She took her Dell Inspiron 1501 (Vista Home Basic) into the Geek Squad, and they told her she had a virus. I haven't been able to find a virus after running both Avast and Malwarebytes several times.
I think the problem was that she filled up her C-drive, so I backed everything up with Carbonite, moved all of her media to a portable external, plugged in a USB for ReadyBoost (.5 GB of extra RAM is on its way here from Crucial), ran disk cleanup and defrag, and installed all critical updates from Windows.
Anyway, it's still a little slow and the CPU spikes to 100 for what seems like no good reason. Would someone mind looking over the following tasklist to see if I am overlooking some malware or other drain on her CPU? If so, thanks in advance:
Code:
Image Name: System Idle Process
PID: 0
Services: N/A
Image Name: System
PID: 4
Services: N/A
Image Name: smss.exe
PID: 372
Services: N/A
Image Name: csrss.exe
PID: 448
Services: N/A
Image Name: wininit.exe
PID: 500
Services: N/A
Image Name: csrss.exe
PID: 508
Services: N/A
Image Name: winlogon.exe
PID: 556
Services: N/A
Image Name: services.exe
PID: 584
Services: N/A
Image Name: lsass.exe
PID: 604
Services: KeyIso
SamSs
Image Name: lsm.exe
PID: 612
Services: N/A
Image Name: svchost.exe
PID: 768
Services: DcomLaunch
PlugPlay
Image Name: svchost.exe
PID: 852
Services: RpcSs
Image Name: svchost.exe
PID: 884
Services: WinDefend
Image Name: Ati2evxx.exe
PID: 952
Services: Ati External Event Utility
Image Name: svchost.exe
PID: 1036
Services: Audiosrv
Dhcp
Eventlog
lmhosts
WPCSvc
wscsvc
Image Name: svchost.exe
PID: 1060
Services: AudioEndpointBuilder
EMDMgmt
Netman
PcaSvc
SysMain
TabletInputService
TrkWks
UxSms
WdiSystemHost
Wlansvc
WPDBusEnum
wudfsvc
Image Name: svchost.exe
PID: 1076
Services: AeLookupSvc
Appinfo
BITS
Browser
EapHost
IKEEXT
iphlpsvc
LanmanServer
MMCSS
ProfSvc
RasMan
Schedule
seclogon
SENS
ShellHWDetection
Themes
Winmgmt
wuauserv
Image Name: audiodg.exe
PID: 1152
Services: N/A
Image Name: svchost.exe
PID: 1176
Services: gpsvc
Image Name: SLsvc.exe
PID: 1196
Services: slsvc
Image Name: svchost.exe
PID: 1232
Services: EventSystem
FDResPub
LanmanWorkstation
netprofm
nsi
SSDPSRV
SstpSvc
upnphost
W32Time
WebClient
WinHttpAutoProxySvc
Image Name: svchost.exe
PID: 1368
Services: Dnscache
KtmRm
napagent
NlaSvc
TapiSrv
TermService
Image Name: Ati2evxx.exe
PID: 1380
Services: N/A
Image Name: aswUpdSv.exe
PID: 1560
Services: aswUpdSv
Image Name: ashServ.exe
PID: 1572
Services: avast! Antivirus
Image Name: spoolsv.exe
PID: 1856
Services: Spooler
Image Name: svchost.exe
PID: 1880
Services: BFE
DPS
MpsSvc
Image Name: AppleMobileDeviceService.exe
PID: 192
Services: Apple Mobile Device
Image Name: CarboniteService.exe
PID: 268
Services: CarboniteService
Image Name: svchost.exe
PID: 400
Services: PolicyAgent
Image Name: rpcnet.exe
PID: 440
Services: Rpcnet
Image Name: svchost.exe
PID: 1392
Services: stisvc
Image Name: svchost.exe
PID: 2100
Services: WerSvc
Image Name: SearchIndexer.exe
PID: 2196
Services: WSearch
Image Name: XAudio.exe
PID: 2244
Services: XAudioService
Image Name: taskeng.exe
PID: 2620
Services: N/A
Image Name: taskeng.exe
PID: 2712
Services: N/A
Image Name: dwm.exe
PID: 2780
Services: N/A
Image Name: explorer.exe
PID: 2804
Services: N/A
Image Name: SynTPEnh.exe
PID: 3040
Services: N/A
Image Name: iTunesHelper.exe
PID: 3068
Services: N/A
Image Name: ashDisp.exe
PID: 3080
Services: N/A
Image Name: sttray.exe
PID: 3092
Services: N/A
Image Name: CarboniteUI.exe
PID: 3140
Services: N/A
Image Name: unsecapp.exe
PID: 3480
Services: N/A
Image Name: WmiPrvSE.exe
PID: 3576
Services: N/A
Image Name: VSSVC.exe
PID: 3304
Services: VSS
Image Name: iPodService.exe
PID: 2688
Services: iPod Service
Image Name: svchost.exe
PID: 3928
Services: swprv
Image Name: WUDFHost.exe
PID: 2556
Services: N/A
Image Name: Ymsgr_tray.exe
PID: 3236
Services: N/A
Image Name: chrome.exe
PID: 1640
Services: N/A
Image Name: chrome.exe
PID: 1252
Services: N/A
Image Name: chrome.exe
PID: 3924
Services: N/A
Image Name: taskmgr.exe
PID: 2940
Services: N/A
Image Name: cmd.exe
PID: 1512
Services: N/A
Image Name: WmiPrvSE.exe
PID: 2040
Services: N/A
Image Name: tasklist.exe
PID: 3176
Services: N/A
