safety live one care help

Q

quipgolfer

about once a month or so I will run the free safety one care scanner and the other day while going through my uninstall program list I noticed that this program was installed on my computer. I never noticed this any other time I ran it. So I uninstalled it and ran the scanner again and checked and it wasnt there but ran it again and it was. I also stopped the scan half way through once and noticed that the sheild logo in the uninstall program list was just blank white sqaure and only about half of the size of the program was there and when I uninstall it I get a message saying it didnt uninstall correctly and gives me to options to choose from Something else I noticed that was funny was one time I highlighted it but didnt uninstall and came back and the program was no longer listed in the list. Could anyone tell me what might be going on here and if anyone else has had this happen?
 

My Computer

System One

We need far more details from you.
You say "This program........" What program?

Please list the security programs you are using [apart from the "free safety one care scanner" that you run once a month ] eg firewall, anti virus that may have been preinstalled on your computer, anti malware, defender etc.
Is protected mode on?
It would also help if you filled in your system specs.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
Windows Live OneCare Safety Scanner - Online Tool

quipgolfer said:
about once a month or so I will run the free safety one care scanner and the other day while going through my uninstall program list I noticed that this program was installed on my computer. I never noticed this any other time I ran it. So I uninstalled it and ran the scanner again and checked and it wasnt there but ran it again and it was. I also stopped the scan half way through once and noticed that the sheild logo in the uninstall program list was just blank white sqaure and only about half of the size of the program was there and when I uninstall it I get a message saying it didnt uninstall correctly and gives me to options to choose from Something else I noticed that was funny was one time I highlighted it but didnt uninstall and came back and the program was no longer listed in the list. Could anyone tell me what might be going on here and if anyone else has had this happen?
Click to expand...

Is this the 'Scanner' [Tool] that you are talking about? If so, we need to know which Browser you are using.....Windows Internet Explorer or Mozilla FireFox?

Windows Live OneCare safety scanner: Free online tool for PC health and safety

Or is it the Microsoft Windows Malicious Software Removal Tool , here
Download details: Windows Malicious Software Removal Tool x64

JMH said:
We need far more details from you.
You say "This program........" What program?

Please list the security programs you are using [apart from the "free safety one care scanner" that you run once a month ] eg firewall, anti virus that may have been preinstalled on your computer, anti malware, defender etc.
Is protected mode on?
It would also help if you filled in your system specs.
Click to expand...
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire Notebook 5633WLMi.[5630 Series]
    CPU
    Intel Centrino Duo Processor - Intel Core 2 CPU.
    Memory
    4GB DDR2 [3.07GB maximum real available]
    Graphics Card(s)
    nVidia GeForce Go 7300, 128MB
    Sound Card
    Realtek HD Audio, Ver. 6.0.1.5717, 2.08MB
    Monitor(s) Displays
    Acer Aspire Notebook - 15.4"; Acer LCD Monitor X223Wsd - 22".
    Screen Resolution
    1280x800x60Hertz [max.]
    Hard Drives
    Notebook - Samsung HM320JI 320GB HD installed 07 August 2009.
    External HDs [4];Maxtor One Touch4 - 500GB External HD [Drive M:\].Western Digital WDXMS1200TA - 120GB External HD [Drive G:\ - Windows Defender Backup Files only]. Two x LaCie 320GB Mobi
    Mouse
    Logitech Wireless V320 for Notebooks - Model M/N: M-RCD125
    Internet Speed
    Down 20000kb/sec / Up 1000kb/sec [Bigpond-Aus]
    Other Info
    Brother MFC-465CN; PC to Fax/Scan/Copy/Photo MFC. Epson Perfection V300 Photo Scanner. Siemens Speedstream 6520 Router. Wacom 'Bamboo Fun' CTE-650 PC Tablet, Stylus and Mouse. UAC - On;Activated. Browsers; [1] FireFox v3.6[2] IE8. Honorary R.S.M. to the 4th [Assault Pioneer] Troop Pune Sepoys , and 3rd Troop Jodhpur Bengali Lancers.
sassofalco said:
Is this the 'Scanner' [Tool] that you are talking about? If so, we need to know which Browser you are using.....Windows Internet Explorer or Mozilla FireFox?

Windows Live OneCare safety scanner: Free online tool for PC health and safety

Or is it the Microsoft Windows Malicious Software Removal Tool , here
Download details: Windows Malicious Software Removal Tool x64
Click to expand...

I make a bet, it's the first one. ;) If so, it's the temporary installation until the scan is completed.
 

My Computer

System One

  • Manufacturer/Model
    Gateway P7805u FX
    CPU
    Intel Core2Duo T9600 2.80GHz 1066MHz FSB
    Motherboard
    Intel PM45
    Memory
    8GB 1066MHz DDR3
    Graphics Card(s)
    Nvidia GeForce 9800M GTS 1GB DDR3
    Monitor(s) Displays
    LG 17" WUXGA TFT
    Screen Resolution
    1920x 1200
    Hard Drives
    WD 2x500GB
    Case
    notebook
    Other Info
    BT/BD
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