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Vista - I have Ad-ware please help me remove!

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Old 09-20-2009   #1 (permalink)


Windows Vista Ultimate x86
 
 

I have Ad-ware please help me remove!

Hi.

So the story is, I have loads of ad-ware and viruses and its starting to p*** me off. I have been using SpyBot Search& Destroy, but now for some reason it won't open anymore, neither will Norton AntiVirus.

I have tried the Kaspersky online scanner but that didn't seem to work either.

Can somebody recommend me a program to use that will work?

Thanks

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Old 09-20-2009   #2 (permalink)


Vista home premium 32bit
 
 

Re: I have Ad-ware please help me remove!

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Old 09-20-2009   #3 (permalink)


Vista Home Premium x64, SP2, And Ubuntu 9.10 32 bit
 
 

Re: I have Ad-ware please help me remove!

Hello, nbkp, welcome to the vista forums!
I would recommend Avast Antivirus system because it really helped me get rid of viruses on my computer, here's the download link: Avast Home Edition - Free Antivirus - Free software downloads and software reviews - CNET Download.com
You also have to register for it, to get to use the free home edition. Here's the register link: avast.com
Good luck,

~LordJohnx3
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Old 09-20-2009   #4 (permalink)


Vista Home Premium 64-bit
 
 

Re: I have Ad-ware please help me remove!

Bust out the Malwarebytes!
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Old 09-20-2009   #5 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: I have Ad-ware please help me remove!

nbkp,
I suggest that you run the Windows Malicious Software Removal Tool. Perform a Full scan. Reboot at end. Refer both links.
Download details: Windows Malicious Software Removal Tool

The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, Windows XP, or Windows 2000

Certainly use SuperAntiSpyware. If you can't get it the way whs recommended use this link - SUPERAntiSpyware.com - Online Scanner Reboot at end.

Use Malwarebytes as well. [link as per post above]
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Old 09-21-2009   #6 (permalink)


Vista Home Premium 64 bit
 
 

Re: I have Ad-ware please help me remove!

Sounds like you have a nasty trojan my coworker got. It would shut down everything before it could finish a scan. Then the trojan would change it's name. It lives in you registry. He called Eset since we are a paying business. It took about 2 hours to work around it and find a program that the trojan could not shut down. At that point it was quarantined and finally removed by Malwarbytes. Good luck.
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Old 09-21-2009   #7 (permalink)


Vista 32 win 7 7600 32 bit
 
 

Re: I have Ad-ware please help me remove!

Just a passing note. the only way to be absolutely sure is to do a clean install, and then run a system wide (including data disks) scan with a current anti virus.

its a pita but I have helped more ppl than i can count hwo re-installed the same software that had given them the trojan in the first place.

ken
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Old 09-21-2009   #8 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: I have Ad-ware please help me remove!

Quote  Quote: Originally Posted by zigzag3143 View Post
Just a passing note. the only way to be absolutely sure is to do a clean install, and then run a system wide (including data disks) scan with a current anti virus.

its a pita but I have helped more ppl than i can count hwo re-installed the same software that had given them the trojan in the first place.

ken
I agree with this comment. In the final analysis it would save time & limit one's frustation.
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