I have Ad-ware please help me remove!

N

nbkp

New Member
Hi.

So the story is, I have loads of ad-ware and viruses and its starting to p*** me off. I have been using SpyBot Search& Destroy, but now for some reason it won't open anymore, neither will Norton AntiVirus.

I have tried the Kaspersky online scanner but that didn't seem to work either.

Can somebody recommend me a program to use that will work?

Thanks
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Laptop-Sony Vaio VGN-FW351J/H
    CPU
    Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00 GHz
    Motherboard
    Intel GM45/GM47
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) 4 Series Express Chipset Family
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    16.4"
    Screen Resolution
    1600 x 900
    Hard Drives
    320 GB - Serial ATA-150 - 5400 rpm
    PSU
    Standerd Lithium Ion Battery=2 Hours and 30 Minutes
    Case
    Titanium Gray
    Cooling
    Air Cooled
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    V220 Cordless Optical Mouse for Notebooks
    Internet Speed
    1.58 MB/S Download .94 MB/S Upload
    Other Info
    Blu-ray combo drive, Webcam, and HDMI Output

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    E8400 oc'd @ 4.0Ghz
    Motherboard
    EVGA 780i
    Memory
    4GB Corsair XMS2 Dominator
    Graphics Card(s)
    ASUS EN9800GX2
    Sound Card
    Auzentech X-Fi Prelude 7.1
    Monitor(s) Displays
    Acer 19'
    Screen Resolution
    1440x900
    Hard Drives
    74 Gb WD Raptor for OS
    2 x 150 Gb WD Raptors in RAID0 for Games
    500 Gb Seagate for storage
    PSU
    Enermax Galaxy 1000W
    Case
    Mountain Mods U2-UFO
    Cooling
    Swiftech & Thermochill Watercooling
    Keyboard
    Logitech G19
    Mouse
    Razer DeathAdder
nbkp,
I suggest that you run the Windows Malicious Software Removal Tool. Perform a Full scan. Reboot at end. Refer both links.
Download details: Windows Malicious Software Removal Tool

The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, Windows XP, or Windows 2000

Certainly use SuperAntiSpyware. If you can't get it the way whs recommended use this link - SUPERAntiSpyware.com - Online Scanner Reboot at end.

Use Malwarebytes as well. [link as per post above]
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
Sounds like you have a nasty trojan my coworker got. It would shut down everything before it could finish a scan. Then the trojan would change it's name. It lives in you registry. He called Eset since we are a paying business. It took about 2 hours to work around it and find a program that the trojan could not shut down. At that point it was quarantined and finally removed by Malwarbytes. Good luck.
 

My Computer

System One

  • Manufacturer/Model
    Cyberpower
    CPU
    AMD Phenom X4 9850
    Motherboard
    MSI K9N SLI V2
    Memory
    8 GIG DDR 800
    Graphics Card(s)
    EVGA 9800 GT 512mb
    Sound Card
    onboard
    Monitor(s) Displays
    SyncMaster 220wm
    Screen Resolution
    1680x1050
    Hard Drives
    Hitachi something or other 500 gigs
    PSU
    650 watts
Just a passing note. the only way to be absolutely sure is to do a clean install, and then run a system wide (including data disks) scan with a current anti virus.

its a pita but I have helped more ppl than i can count hwo re-installed the same software that had given them the trojan in the first place.

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
zigzag3143 said:
Just a passing note. the only way to be absolutely sure is to do a clean install, and then run a system wide (including data disks) scan with a current anti virus.

its a pita but I have helped more ppl than i can count hwo re-installed the same software that had given them the trojan in the first place.

ken
Click to expand...

I agree with this comment. In the final analysis it would save time & limit one's frustation.
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
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