Vista - System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as installed.

**sassofalco** · 3 Weeks Ago

After running the System Health Report from here;

System Health Report

......at the System Diagnostic Report, I get a warning advising that the scan failed to detect running anti-virus, anti-spyware etc. protection, here -

......and yet at Start>Control Panel>Security Centre, all protection requirements are shown as up and running, here -

......is there any way that I can get the scan to recognise the Security protection setup, and so include it in the System Diagnostic Report?

I've had no problems with viruses, malware or spyware. This is purely an administrative issue to try and get the System Diagnostic Report to give a true account of the system.

**Frostmourne** · 3 Weeks Ago

Same here. If it doesn't recognise Norton 360 I think its a glitch. If security centre is satisfied then all is fine, otherwise it would be complaining.

**sassofalco** · 3 Weeks Ago

Quote: Originally Posted by Frostmourne

Same here. If it doesn't recognise Norton 360 I think its a glitch. If security centre is satisfied then all is fine, otherwise it would be complaining.

Thanks Mate. I kind of had that feeling.

Maybe it only recognises Microsoft Windows and affiliated AV etc. software.

**Frostmourne** · 3 Weeks Ago

I wouldn't be surprised. If your AV is good to go, ignore it. Remember to have a backup scanner just in case too. I use Malwarebytes/full system scan with Norton. Can't be too careful.

**sassofalco** · 3 Weeks Ago

Quote: Originally Posted by Frostmourne

I wouldn't be surprised. If your AV is good to go, ignore it. Remember to have a backup scanner just in case too. I use Malwarebytes/full system scan with Norton. Can't be too careful.

Agree, and ditto with the avast! Plus SpyBot S&D.

**mitchell** · 3 Weeks Ago

Hi Sassofalco, I have to support Frostmournes advice I have never had it recognise Avast on two different machines and on occasion i have run Kaspersky IS trial version & it recognised KIS 2009 but not KIS 2010 I assure you if Avast isnt working Security Centre lets you know pretty quick. I have learnt to choose to ignore the AV notification in System Health Report

**sassofalco** · 3 Weeks Ago

Quote: Originally Posted by mitchell

Hi Sassofalco, I have to support Frostmournes advice I have never had it recognise Avast on two different machines and on occasion i have run Kaspersky IS trial version & it recognised KIS 2009 but not KIS 2010 I assure you if Avast isnt working Security Centre lets you know pretty quick. I have learnt to choose to ignore the AV notification in System Health Report

......selective little tool, isn't it!

**dinesh** · 2 Weeks Ago

doesnt recognize eset smart security either. this bug exists in win7 as well.

3 Weeks Ago	#1 (permalink)
sassofalco Vista Home Premium 32bit [x86] - SP2 832 posts	System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as installed. After running the System Health Report from here; System Health Report ......at the System Diagnostic Report, I get a warning advising that the scan failed to detect running anti-virus, anti-spyware etc. protection, here - ......and yet at Start>Control Panel>Security Centre, all protection requirements are shown as up and running, here - ......is there any way that I can get the scan to recognise the Security protection setup, and so include it in the System Diagnostic Report? I've had no problems with viruses, malware or spyware. This is purely an administrative issue to try and get the System Diagnostic Report to give a true account of the system.
My System Specs

3 Weeks Ago	#2 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Re: System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as install Same here. If it doesn't recognise Norton 360 I think its a glitch. If security centre is satisfied then all is fine, otherwise it would be complaining.
My System Specs

3 Weeks Ago	#3 (permalink)
sassofalco Vista Home Premium 32bit [x86] - SP2 832 posts	Re: System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as install Quote: Originally Posted by Frostmourne Same here. If it doesn't recognise Norton 360 I think its a glitch. If security centre is satisfied then all is fine, otherwise it would be complaining. Thanks Mate. I kind of had that feeling. Maybe it only recognises Microsoft Windows and affiliated AV etc. software.
My System Specs

3 Weeks Ago	#4 (permalink)
Frostmourne Windows 7 Ultimate x64 1,336 posts	Re: System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as install I wouldn't be surprised. If your AV is good to go, ignore it. Remember to have a backup scanner just in case too. I use Malwarebytes/full system scan with Norton. Can't be too careful.
My System Specs

3 Weeks Ago	#5 (permalink)
sassofalco Vista Home Premium 32bit [x86] - SP2 832 posts	Re: System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as install Quote: Originally Posted by Frostmourne I wouldn't be surprised. If your AV is good to go, ignore it. Remember to have a backup scanner just in case too. I use Malwarebytes/full system scan with Norton. Can't be too careful. Agree, and ditto with the avast! Plus SpyBot S&D.
My System Specs

3 Weeks Ago	#6 (permalink)
mitchell Windows Seven Home Premium 129 posts	Re: System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as install Hi Sassofalco, I have to support Frostmournes advice I have never had it recognise Avast on two different machines and on occasion i have run Kaspersky IS trial version & it recognised KIS 2009 but not KIS 2010 I assure you if Avast isnt working Security Centre lets you know pretty quick. I have learnt to choose to ignore the AV notification in System Health Report
My System Specs

3 Weeks Ago	#7 (permalink)
sassofalco Vista Home Premium 32bit [x86] - SP2 832 posts	Re: System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as install Quote: Originally Posted by mitchell Hi Sassofalco, I have to support Frostmournes advice I have never had it recognise Avast on two different machines and on occasion i have run Kaspersky IS trial version & it recognised KIS 2009 but not KIS 2010 I assure you if Avast isnt working Security Centre lets you know pretty quick. I have learnt to choose to ignore the AV notification in System Health Report ......selective little tool, isn't it!
My System Specs

2 Weeks Ago	#8 (permalink)
dinesh Windows 7 RTM 64-bit 1,263 posts	Re: System Health [Diagnostic] Report doesn't recognise avast! anti-virus, as install doesnt recognize eset smart security either. this bug exists in win7 as well.
My System Specs

Similar Threads
Thread	Forum
System Health Report	Tutorials
System Health Report	General Discussion
System Health report - SP1 - Anti Spyware and Anti Virus not recognised as installed	Vista General
Avast Anti-Virus	Vista General
Avast Anti-virus	Vista General