laticsforlife
New Member
Last night my Brother in law brought his laptop as he was having internet trouble with a dongle.
We tried everything, and left it with SP2 installed, but suggested he gets Windows 7.
So today he has it, and we try to upgrade but keep getting the UAC screens with a greyed out OK box.
There is 1 (standard) user account, we cannot edit the registry or MSconfig as UAC kicks in or a fail to write to the registry error.
We cannot upgrade as it asks the UAC question - we cannot run the setup file as administrator as the account isn't one and any other hidden account is exactly that, hidden.
The only solutions I see say to use the Windows Vista disc (it was pre-installed so that's a no-go)
Safe mode - nothing useful in user accounts, cannot get into Manage by right clicking computer.
Cannot add an account, as no option to do so; cannot delete the account.
cannot access the internet as wireless needs a setting changing and UAC stops it again.
HELP !!!!!!
Logging off the account does nothing, just bounces back to same screen on reboot.
We tried everything, and left it with SP2 installed, but suggested he gets Windows 7.
So today he has it, and we try to upgrade but keep getting the UAC screens with a greyed out OK box.
There is 1 (standard) user account, we cannot edit the registry or MSconfig as UAC kicks in or a fail to write to the registry error.
We cannot upgrade as it asks the UAC question - we cannot run the setup file as administrator as the account isn't one and any other hidden account is exactly that, hidden.
The only solutions I see say to use the Windows Vista disc (it was pre-installed so that's a no-go)
Safe mode - nothing useful in user accounts, cannot get into Manage by right clicking computer.
Cannot add an account, as no option to do so; cannot delete the account.
cannot access the internet as wireless needs a setting changing and UAC stops it again.
HELP !!!!!!
Logging off the account does nothing, just bounces back to same screen on reboot.