Connected to internet, can't browse, etc.

Improviz

Member
Putting this in Security because it seems related. I run ipconfig /all and get valid gateway & DNS from my ISP. Windows defender can download updates and Windows can transmit problem files. However, Outlook, Steam, Norton, IE, Firefox, etc., cannot access the Web. IE says "data execution protection has detected a plugin trying to access memory incorrectly", but I don't think that's it. This all started after I uninstalled Adobe CS3 Production Premium. I tried falling back to a restore point from last week when everything worked, but no dice.

I tried fully uninstalling the Norton security suite from my ISP. Still nothing.
It's clearly not a mechanical issue, because I can open a command prompt and ping Google successfully.

Help!
 

My Computer

Looking around, I found this ... "Cineform Prospect HD plugin". Is this on your computer?
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
I have another, separate issue as well - trying to install Adobe CS5, and even when logged in as Admin (and I even activated Vista's "hidden" admin account from the command line and tried from there), the Adobe installer balks and says "you must be administrator to install this software". WTH? Time to go to 7??
 

My Computer

uninstall all your plug-ins and reinstall them one at a time to see if the problem is with one of them. That is what I would do next.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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