Malware removal help

I have Vista 64-bit Asus computer. Upon start-up it is missing two .dll files that I know are malware of some sort, but it is constantly slowing the computer down and when you try to search in google it takes you to an entirely different page than it should have. There is a teenage boy in the house who probably was looking at some things he shouldn't have.

The names of the .dll it is missing are: ecinibekepem.dll and cnd3101a.dll. Some other errors that have popped up involve scanidiskdv31.dll ecload77.dll and nvcpldaemon.dll.

Your assistance in helping me fix this would be fantastic. As I am very grateful with any assistance you can give me. Thank you so much in advance.

Hello Naomi0709 and welcome to the forums

I am currently doing a malware removal course so I will be unable to assist you with the malware removal itself. But I can help diagnose the problem to make it easier for other users to assist you. Can you do the following for me please?

OTL

Download OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Under the Standard Registry box change it to All.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.


Once OTL has completed its first scan it will save notepad copies of the scans in the folder that OTL was started from. Unless set to produce an Extras log it will only produce OTL.txt in subsequent scans.

A copy of an OTL fix log is saved in a text file at

:\_OTL\MovedFiles
in most cases this will be C:\_OTL\MovedFiles

aswMBR

Please close any open work because sometimes this will cause a BSOD
Download aswMBR from here and save it to your desktop
Right click on it and select run as administrator
When it opens, click on the Scan button
When the scan completes, click on the Save log button and attach the log with your next post
If you do encounter a BSOD then try again - if the BSODs are persistant then let me know

Tom