Troubleshoot Malwarebytes' Anti-Malware
Below are some common errors you may run into when attempting to use Malwarebytes' Anti-Malware.
Malwarebytes' setup program closes when you attempt to install it.
If you attempt to install Malwarebytes' and the setup program automatically closes then there is a good chance that you have an infection that is trying to stop the program from installing. To get around this, try renaming mbam-setup.exe to other names like:
mbam-setup.com
iexplore.exe
explorer.exe
userinit.exe
winlogon.exe
After each rename, try and run the program again. If that does not work, then you may to download and run Rkill to terminate the malware processes that are stopping you.
Malwarebytes' wont start
If you attempt to run Malwarebytes' and it does not start then there is a good chance that you have an infection that is trying to stop the program from running. To get around this, try renaming C:\program files\Malwarebytes' Anti-Malware\mbam.exe to other names like:
mbam.com
iexplore.exe
explorer.exe
userinit.exe
winlogon.exe
After each rename, try and run mbam.exe again. If that does not work, then you may to download and run Rkill to terminate the malware processes that are stopping you.
For more info . read here :
How to use Malwarebytes' Anti-Malware to scan and remove malware from your computer