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Cannot Decrpyt Files
  1. #1



    Newbie
    Join Date : Mar 2012
    Posts : 4
    Vista Business x64
    Local Time: 02:59 AM

    Cannot Decrpyt Files

    Hi all,

    I have a question about decrypting files. A while ago, I encrypted some files (Right Click --> Properties --> General --> Advanced --> Encrypt Contents). Recently my computer started crashing frequently and wouldn't work right, so I did a complete system restore. Before that, I moved all my files onto a external HD. Now I'm trying to move them off the HD back to my laptop, but it won't let me. It says I need administrator permission, which I allow. After a second, it says "You need permission to perform this action." I hit try again repeatedly, nothing worked.



    To add to that, I can't even open the file right off the HD. These are important files and I really need access to them, help!!


    If it helps: Vista x64 Business
    External HD is: 500GB Seagate FreeAgent GoFlex

      My System SpecsSystem Spec

  2. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,257
    Windows 7 SP1 x64
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    usa us connecticut

     

    Re: Cannot Decrpyt Files

    Welcome
    I think that the problem goes beyond permission, but if it does not this special administrator can help.
    Administrator Account

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  3. #3



    Newbie
    Join Date : Mar 2012
    Posts : 4
    Vista Business x64
    Local Time: 02:59 AM


      Thread Starter

    Re: Cannot Decrpyt Files

    Hi Richard,

    I tried the steps outlined, but it didn't work. Is there some way to undo the encryption? I had other unencrypted files that easily transferred back...

      My System SpecsSystem Spec

  4. #4
    richc46's Avatar

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    Join Date : Dec 2008
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    Re: Cannot Decrpyt Files

    Hope that you have better luck with this idea.
    Recover encrypted files or folders

      My System SpecsSystem Spec

  5. #5



    Newbie
    Join Date : Mar 2012
    Posts : 4
    Vista Business x64
    Local Time: 02:59 AM


      Thread Starter

    Re: Cannot Decrpyt Files

    This sounds like it would work, but I have no idea where the certificates are, they weren't transferred with the files, and the system restore eliminated them from my computer

      My System SpecsSystem Spec

  6. #6
    richc46's Avatar

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    Join Date : Dec 2008
    Fairfield County, CT
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    Re: Cannot Decrpyt Files

    What do you mean by a sytem restore. If you really did a system restore, I can get the documents back. If you reinstalled the OS, I may not be able to. Tell me what you did.

    This is a true system restore
    System Restore - How to

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  7. #7
    Lottiemansion's Avatar

    Senior Member



    Join Date : Sep 2010
    Sheffield
    Posts : 1,818
    Vista Home premium 32 bit (SP2 plus)
    Local Time: 08:59 AM
    uk uk yorkshire

     

    Re: Cannot Decrpyt Files

    Hi,

    Look here for some advice on these files: -

    Quote Originally Posted by Brink View Post
    Hello Steven, and welcome to Vista Forums.

    Could you post back the link for that article? That does not sound like it was the EFS feature in Vista.

    In the mean time, you might be able to use the 30-day trial of the program Advanced EFS Data Recovery to decrypt the files.

      My System SpecsSystem Spec

  8. #8



    Newbie
    Join Date : Mar 2012
    Posts : 4
    Vista Business x64
    Local Time: 02:59 AM


      Thread Starter

    Re: Cannot Decrpyt Files

    Sorry, I may have been using the wrong terminology. I used Sony Vaio Recovery Center to restore my laptop to factory settings

      My System SpecsSystem Spec

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