Support Information

Information

This will show you how to customize your System properties window by adding a logo and any support information of your choice.

NOTE

To see this, right click on Computer (Start menu) and click Properties, or open the Control Panel (Classic View) and click on System.

• How to Change the Computer Name in Vista
• How to Create or Remove a Custom Title Bar in Internet Explorer 7
• How to Change the Registered Owner and Organization Information in Vista
• How to See the About Windows in Vista
• How to See System Information in Vista
• How to Set a Default Logon Display Picture for All Users in Vista

1. Open the Start Menu.
2. In the white line (Start Search) area, type regedit and press Enter.
3. Click on the Continue button in the UAC prompt.
4. In regedit, go to: (See screenshot below)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\OEMInformation

5. To Add a Logo Image -
NOTE: The logo must be a BMP image file and should not be bigger than 120x120 pixels in size. The logo must stay in the location specified in step 5D to be used, so store it somewhere it will not get deleted.

A) In the right pane, right click on a empty area and click on New and String Value. (See screenshot below)



B) Type Logo and press Enter. (See screenshot below)
NOTE: To undo this, right click on Logo and click on Delete. Click OK to confirm.

C) Right click on Logo and click on Modify.



D) Type in the full path of the logo (BMP file) location and click on OK. (See screenshot below)
EXAMPLE: C:\Windows\System32\VistaX64_logo.bmp

6. To Add a Manufacturer Name -

A) In the right pane, right click on a empty area and click on New and String Value. (See screenshot below)
B) Type Manufacturer and press Enter.
NOTE: To undo this, right click on Manufacturer and click on Delete. Click OK to confirm.

C) Right click on Manufacturer and click on Modify.



D) Type in a name and click on OK. (See screenshot below)
EXAMPLE: Shawn Brink

7. To Add Support Hours -

A) In the right pane, right click on a empty area and click on New and String Value. (See screenshot below)
B) Type in SupportHours and press Enter.
NOTE: To undo this, right click on SupportHours and click Delete. Click OK to confirm.

C) Right click on SupportHours and click Modify.



D) Type in your support hours and click on OK. (See screenshot below)
EXAMPLE: 24 Hours - 7 Days a Week

8. To Add a Support Phone Number -

A) In the right pane, right click on a empty area and click on New and String Value. (See screenshot below)
B) Type SupportPhone and press Enter.
NOTE: To undo this, right click on SupportPhone and click Delete. Click OK to confirm.

C) Right click on SupportPhone and click on Modify.



D) Type in a phone number and click on OK. (See screenshot below)
EXAMPLE: None

9. To Add a Support Website Address -

A) In the right pane, right click on a empty area and click on New and String Value. (See screenshot below)
B) Type SupportURL and press Enter.
NOTE: To undo this, right click on SupportURL and click Delete. Click OK to confirm.

C) Right click on SupportURL and click Modify.



D) Type in the URL web address and click OK. (See screenshot below)
NOTE: In System, it will be a URL link that says Online Support, but will go to the address you typed in.
EXAMPLE: http://www.vistax64.com

10. Close Regedit.