The User Profile Service failed the logon. User profile cannot be loaded.

Shawn,
Safe mode?? Any further info, excuse my apparent techno dyslexia......

Plus I noticed your advice to LRaul. It still will not allow change of name, add bak, remove bak. Still keeps saying name already exists no matter what you try & change 1st.
Any suggestions on a rename that it will allow?

I have the original install disk, again though, I am administator, so it will not allow any functions to run as my user is not accessible.

I appreciate all your advice,but would I just be better just trying to ring microsoft & try, try & sort over the phone?

Hey, I tried again and I finally got in the built-in administrator and turned it on and I was able to delete the one that said .bak, never let me rename it. I was able to create me a new account. Should I keep the built in administrator for a while and not put myself as the administrator, just in case. Thanks for all your help!!! I really appreciate it!!!!

Your welcome LRaulerson,

It's up to you, but it would not hurt to make sure everything is ok first if you decide to turn off the built-in Admnistrator account. It's just more of a security risk to run in the built-in Administrator account since everything running will have full access to the computer while in it with no UAC to ask for your permission first.

Glad to hear that you have it back up and running again. Thank you for the feedback.

Shawn

Hi Colin,

I updated the tutorial to include more detailed instructions to help out. Try step two in STEP ONE, then step 6 in OPTION ONE.

Worse case, you can boot from the installation DVD and reinstall everything to fix it.

Hope this helps,
Shawn

Hi bigvern,
have you tried to do a system restore or startup repair ?

Hi Shawn:

Thanks very much for the detailed help, that made getting the user profile back on my wife's computer a cinch. Saved me a reinstall. Great Work!

Kushnik

Your welcome kushnik, and welcome to Vista Forums.

Shawn

By carefully following the directions, I was able to gain access to my administrator user profile. I had lost access to that account after an automatic Windows update. Thanks!

Your welcome kjthornburg, and welcome to Vista Forums.

Hi Shawn,

I tried it & the steps are working.