Vista - SP1 Hibernation Error: "System was shut down unexpectantly"

**rive0108**

SP1 Causes Hibernation Error: "System was shut down unexpectantly"

note to desktop users

NOTE

Desktops set as default hybrid sleep while notebooks default to hibernation, so corrupt bcd store may not be obvious until hibernation use is enabled.

Hibernation feature does not work after Installation of Vista SP1. When attempting to resume from hibernation you recieve the following error message: "System was shutdown unexpectedly" This issue occurs when the Boot Configuration Data (BCD) store contains incorrect information for the "Resume from Hibernate" entry.

Click Start>All programs>Accessories
right click Command Prompt>Run as Administrator

Step1
At Command prompt type:
bcdedit -enum all

Step23
locate following entry.(this is what you will copy in the following steps)

Resume from Hibernate
---------------------
identifier {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}

Step34
{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}

note- the x's above will be replaced by letters or numbers on your
identifier string.

Step45
Use your mouse pointer and place it over the identifier string, right click, and select Mark, highlight the entire indentifier string and then hit Enter.

(this enables you to drag your pointer over the string and copy it. Important! To copy highlighted string you must hit Enter key! otherwise you will have to repeat process and mark string again)

Step56
At flashing cursor on Command Prompt type the following:

bcdedit /deletevalue

Step67
Hit the space bar then right click and paste indentifier string.
shoud look like this:

bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}

Step78
Hit the space bar again, and type inherit. Should look like this:

bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
inherit

Step89
Press enter. If done correctly (with proper spacing) a sucessful message will be displayed at Command Prompt.

Step9
Type exit and press enter to close command Prompt. Hibernation should function properly.

gailgo · 10-20-2008

error message hipp helper not responding

maheshj · 02-22-2009

Quote:

Step78
Hit the space bar again, and type inherit. Should look like this:

bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
inherit

Step89
Press enter. If done correctly (with proper spacing) a sucessful message will be displayed at Command Prompt.

Saw these steps on a Microsoft forum elsewhere, and followed it. It worked ... for a while. A few days later, the same problem started recurring :-( Vista suggested that I upgrade my network driver (Marvell Yukon). I did that, but the problem refuses to go away. Hibernate is broken for me!

-Mahesh

shiroihikari · 06-16-2009

The same thing happened to me, maheshj. I did this fix, and it worked like a charm for a week or two, but then I started having the same problem again and when I tried this fix again, it didn't work! It said,

C:\Users\Owner>bcdedit /deletevalue {d0b31e2d-4c27-11dc-b25a-001b381ac316} inherit
An error occurred while attempting to delete the specified data element.
Element not found.

I also noticed that "inherit {resumeloadersettings}" is missing on my screen. I'm not all that familiar with Command Prompt, so I don't know what that means. Can anyone help with that?

I also have problems with Sleep mode. Usually if I've used Sleep recently, I leave my computer idle and come back to a completely shut-off machine. When I turn it back on, it says Windows didn't shut down properly. I have set it NOT to sleep if left idle, and I turned off Hybrid Sleep, and I turned off USB Selective Suspend, so I have no idea what the deal is here.

Also, this is all happening on a Toshiba Satellite P205D, and as far as I know, I'm not running SP1-- or at least it says I'm not. It could be lying to me.

maheshj · 06-17-2009

Well, after some more observation, this is what I could boil down my problem to: Hibernate works when there's some kind of network connectivity, but fails otherwise. IOW, if I'm connected to the Net / a LAN when Hibernate is triggered, then there's no problem in hibernating / putting the computer to sleep. The problem seems to crop up only when there's no network connection of any sort.

10-20-2008
gailgo home basic 1 posts	Re: SP1 Hibernation Error: "System was shut down unexpectantly" error message hipp helper not responding
My System Specs

02-22-2009
maheshj Vista Home Premium 32 bit 3 posts	Re: SP1 Hibernation Error: "System was shut down unexpectantly" Quote: Step78 Hit the space bar again, and type inherit. Should look like this: bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} inherit Step89 Press enter. If done correctly (with proper spacing) a sucessful message will be displayed at Command Prompt. Saw these steps on a Microsoft forum elsewhere, and followed it. It worked ... for a while. A few days later, the same problem started recurring :-( Vista suggested that I upgrade my network driver (Marvell Yukon). I did that, but the problem refuses to go away. Hibernate is broken for me! -Mahesh
My System Specs

06-16-2009
shiroihikari Vista Home Premium 32bit 1 posts	Re: SP1 Hibernation Error: "System was shut down unexpectantly" The same thing happened to me, maheshj. I did this fix, and it worked like a charm for a week or two, but then I started having the same problem again and when I tried this fix again, it didn't work! It said, C:\Users\Owner>bcdedit /deletevalue {d0b31e2d-4c27-11dc-b25a-001b381ac316} inherit An error occurred while attempting to delete the specified data element. Element not found. I also noticed that "inherit {resumeloadersettings}" is missing on my screen. I'm not all that familiar with Command Prompt, so I don't know what that means. Can anyone help with that? I also have problems with Sleep mode. Usually if I've used Sleep recently, I leave my computer idle and come back to a completely shut-off machine. When I turn it back on, it says Windows didn't shut down properly. I have set it NOT to sleep if left idle, and I turned off Hybrid Sleep, and I turned off USB Selective Suspend, so I have no idea what the deal is here. Also, this is all happening on a Toshiba Satellite P205D, and as far as I know, I'm not running SP1-- or at least it says I'm not. It could be lying to me.
My System Specs

06-17-2009
maheshj Vista Home Premium 32 bit 3 posts	Re: SP1 Hibernation Error: "System was shut down unexpectantly" Well, after some more observation, this is what I could boil down my problem to: Hibernate works when there's some kind of network connectivity, but fails otherwise. IOW, if I'm connected to the Net / a LAN when Hibernate is triggered, then there's no problem in hibernating / putting the computer to sleep. The problem seems to crop up only when there's no network connection of any sort.
My System Specs

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