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Reliability Monitor - Reset

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    Reliability Monitor - Reset
    How to Reset Reliability Monitor in Vista
    Published by Brink is online now
    15 Aug 2008
    Reliability Monitor - Reset

    How to Reset Reliability Monitor in Vista

    information   Information
    Reliability Monitor is an advanced tool that measures hardware and software problems and other changes to your computer. It collects 24 hours of data before it displays any results and calculates the stability index that ranges from 1 (the least stable) to 10 (the most stable). You can use the index to help evaluate the reliability of your computer by reviewing the reported application failures, Windows failures, Miscellaneous failures, Warnings, and Information. Any change you make to your computer or problem that occurs on your computer affects the stability index.

    This will show you how to reset Reliability Monitor back to a clean default slate. This can be handy if you had fixed the errors, Reliability Monitor is not working properly, or you just wanted to clear the reported data in Reliabilty Monitor.
    warning   Warning
    You must be logged in as an administrator to be able to do this tutorial.

    This will also clear all Event Viewer logs in Windows.


    EXAMPLE: Reliability Monitor in Vista
    Reliability Monitor - Reset-vista-before.jpgReliability Monitor - Reset-vista-reset.jpg


    Here's How:
    1. Click on the Download button below to download the file below, and save it to your desktop.
    NOTE: Special thanks to Zardoc for providing the part of the BAT file to clear the Event Viewer logs.
    Reset_Reliability_Monitor.bat

    download
    2. Right click on the downloaded .bat file, and click on Run as administrator.

    3. If prompted by UAC, then click on Continue.

    4. When it's finished, restart the computer to fully apply.
    That's it,
    Shawn




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    Applies to

    All Vista Versions
    64 Bit & 32 Bit


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  3. #1



    Newbie
    Join Date : Nov 2008
    Posts : 5
    Vista Ultimate 32
    Local Time: 11:08 AM

    Re: Reliability Monitor - Reset

    Shawn,

    I am beside myself. I love to track the reliability of my Vista machine... so, when I had a slight "hiccup" and dropped a few points I followed your article... to a "T". The only thing I did different was to re-insert files from a back-up that still had me at a perfect 10. After substituting the files it looked great and I had a "10" back.. alas with old dates. I waited 24 hours and then 48 hours, but the RAC never updated. I then deleted the files (so it looked like a new install) and again waited. Again the darn RAC will not update.

    I then looked in the task manager and saw that the RAC task seems to be getting an "access denied" on completion. ... I am an administrator for both my PC and the domain (this is an attached client on my home network). No policies and no UAC. I did do a system restore just before I tried all of this.....

    Any idea what I screwed up? I cannot for the life of me figure out why I am getting the access denied in the task manager. I compared the task on this machine to a known good machine and the tasks are identical.

    I am running Vista Ultimate 32 with nothing fancy other than Office and some of the usual "apps.".

    Any and all advice is appreicated.

    Charlie

      My System SpecsSystem Spec

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    Re: Reliability Monitor - Reset

    Hello Charlie, and welcome to Vista Forums.

    See if taking ownership of the PublishedData and StateData folders to see if that will stop the "access denied" message.

    Hope this helps,
    Shawn

      My System SpecsSystem Spec

  6. #3



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    Join Date : Nov 2008
    Posts : 5
    Vista Ultimate 32
    Local Time: 11:08 AM


     

    Re: Reliability Monitor - Reset

    Thanks Shawn for the quick reply!!

    I am familiar with the ownership concept under security. I read the article you pointed me to. I didn't see anything specific to the two directories or the RAC directory. In particular, can you tell me who needs to have ownership of the directories and what the permissions need to be? Sorry to be a pain.

    I really do appreciate the time you are taking to help! I really don't want to do a clean install.... again...

    Charlie

      My System SpecsSystem Spec

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    Re: Reliability Monitor - Reset

    It's no problem Charlie.

    By default, both folders owner should be the Administrators group with full permission allowed. You should be able to take ownership of it with your administrator account user name and allow full permission for it to have access again.

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  8. #5



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    Join Date : Nov 2008
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    Local Time: 11:08 AM


     

    Re: Reliability Monitor - Reset

    Shawn,

    Another question for you.... I reset my RAC again by using a set of saved data(folders) that still has a 10.0 rating froFebruary .

    My question is this. I run "racagent"... but that does not cuase the data to update in the Reliability Monitor. Evidently this only happens at 4AM daily (eventhough data is collected hourly).

    Is there a way to force an update to the monitor without waiting until 4Am tomorrow?

    Thanks again!

    Charlie

      My System SpecsSystem Spec

  9. #6
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    Re: Reliability Monitor - Reset

    Hi Charlie,

    Yes, it will collect data every hour as per the task in Task Scheduler, but it will only update the Reliability Monitor every 24 hours with this data. In your case at 4AM. It cannot be changed or workred around as far as I know.

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  10. #7



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    Join Date : Nov 2008
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    Vista Ultimate 32
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    Re: Reliability Monitor - Reset

    Oh well...... that sucks... however, maybe I shouldn't be so "anal" about maintaining my 10.0 rating!!!.

    Thanks once again...

    Charlie

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    Re: Reliability Monitor - Reset

    LOL, yeah I like mine to be high to.

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  12. #9



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    Join Date : May 2009
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    Vista Ultimate 32bit
    Local Time: 05:08 PM


     

    Re: Reliability Monitor - Reset

    Quote Originally Posted by charlieo View Post
    Shawn,

    Another question for you.... I reset my RAC again by using a set of saved data(folders) that still has a 10.0 rating froFebruary .

    My question is this. I run "racagent"... but that does not cuase the data to update in the Reliability Monitor. Evidently this only happens at 4AM daily (eventhough data is collected hourly).

    Is there a way to force an update to the monitor without waiting until 4Am tomorrow?

    Thanks again!

    Charlie
    3 things I noticed in resetting the reliability monitor:

    1. If you reset permissions on PublishedData and StateData folders be sure to give 'SYSTEM' and 'LOCAL SERVICE' accounts full control over it. So, if you deleted and recreated them, check permissions on both, in case add those two accounts and check Full Control.
    2. You can delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Reliability Analysis\RAC before running the racagent executable, this will reset all the rac data (such as the timestamp of the last analysis). Clearing it, next time you run racagent it will start over from the beginning.
      The registry key will be automatically recreated, do a backup if you're not sure.
    3. If you want to start over, be sure to clear all the event logs using the event viewer. Clear event logs, delete the registry key from step 2 above, and then run racagent.
      If you don't want to clear the event logs, racagent will re-add all the events, from the beginning, at a step of 1-2 weeks each time; so you have to call racagent multiple times in order to re-analyze all events.


    Hope this helps

      My System SpecsSystem Spec

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