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Vista - Security Center - Not Reporting Correct Information

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Security Center - Not Reporting Correct Information

How to Fix the Vista Security Center Reporting Incorrect Information
Published by Brink
12-02-2008
Security Center - Not Reporting Correct Information

How to Fix the Vista Security Center Reporting Incorrect Information


information   Information
Sometimes the Security Center may show outdated or misleading information or status due to a problem in the WMI repository. This will show you how to rebuild the WMI repository to have the Security Center information reported correctly again.
Note   Note
For example, it may show that you have a antivirus or firewall program still installed and on, when you have actually uninstalled that program.
EXAMPLE: Security Center
NOTE: You can see the Security Center by opening the Control Panel (classic View) and clicking on the Security Center icon.
security_center.jpg




OPTION ONE

To Only Verify the WMI Repository Status
1. Open a elevated command prompt.

2. In the elevated command prompt, type the command below and press Enter. (See screenshot below)
winmgmt /verifyrepository
verify.jpg
3. You will get either one of these results: (See screenshot above)
  • WMI repository is consistent - no problems detected.
  • WMI repository is inconsistent - problems detected. You should do OPTION TWO below.
4. Close the elevated command prompt.






OPTION TWO

To Rebuild the WMI Repository
1. Open a elevated command prompt.

2. In the elevated command prompt, type the command below and press Enter. (See screenshot below)
winmgmt /salvagerepository
salvage.jpg
3. You will get either one of these results: (See screenshot above)
  • WMI repository is consistent - no problems as from Option One above. You are done.
  • WMIrepository salvage failed - failed to rebuild WMI repository. Try repeating step 2 again.
  • WMIrepository has been salvaged - WMI repository has been successfully rebuilt.
4. Close the elevated command prompt.
5. Restart the computer to apply.

6. Check Security Center to see if the correct information is now being reported.
That's it,
Shawn



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Tutorial Tools

Applies to
All Vista Versions
64 Bit & 32 Bit

12-11-2008  
RedDawn


Vista Home Premium SP2 x86
Ireland
 
 

Re: Security Center - Not Reporting Correct Information

Excellent as usual, Shawn, thanks.

My System SpecsSystem Spec
12-11-2008  
Brink


Vista x64 Ultimate SP2, Windows 7 Ultimate x64 SP1
Texas, USA
 
 

Re: Security Center - Not Reporting Correct Information

You're welcome RedDawn.
My System SpecsSystem Spec
12-12-2008  
dinesh


Windows 7 RTM 64-bit
India
 
 

Re: Security Center - Not Reporting Correct Information

Hi Shawn, do you have any idea as to why this issue occurs?
My System SpecsSystem Spec
12-12-2008  
Brink


Vista x64 Ultimate SP2, Windows 7 Ultimate x64 SP1
Texas, USA
 
 

Re: Security Center - Not Reporting Correct Information

Hello Dinesh,

It could be from a number of things that caused the corruption in the WMI repository : bad install, bad uninstall, WMI service not started or disable, etc...
My System SpecsSystem Spec
12-12-2008  
dinesh


Windows 7 RTM 64-bit
India
 
 

Re: Security Center - Not Reporting Correct Information

Thanks Shawn.
MS has come up with so many different models that helps the OS to run more efficiently( like the Windows Management Instrumentation {WMI}). All these makes use of VB scripts that actually makes Vista fit into a DVD instead of a CD.
My System SpecsSystem Spec
12-12-2008  
Groffeaston


Windows Vista Home Premium 32bit
Easton,PA,USA
 
 

Re: Security Center - Not Reporting Correct Information

What should I do, when I get "Generic Failure" as the outcome at the end of both options?
My System SpecsSystem Spec
12-12-2008  
Brink


Vista x64 Ultimate SP2, Windows 7 Ultimate x64 SP1
Texas, USA
 
 

Re: Security Center - Not Reporting Correct Information

Hello Groffeaston, and welcome to Vista Forums.

Did you use a elevated command prompt and not a regular command prompt?

If you did, then try a System Restore using a restore point dated before this problem. If that still does not help, then you can do a repair (upgrade) install.

Hope this helps,
Shawn
My System SpecsSystem Spec
12-12-2008  
Groffeaston


Windows Vista Home Premium 32bit
Easton,PA,USA
 
 

Re: Security Center - Not Reporting Correct Information

Yes I did use the elevated command prompt. I can try it again to be doubly sure.

I tried it again and got the same results. Here is what it says:
WMI repository verification failed
Error code: 0x80041001
Facility: WMI
Description: Generic failure

Last edited by Groffeaston; 12-12-2008 at 11:34 PM.. Reason: added more information
My System SpecsSystem Spec
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