Vista Tutorial - Security Center - Not Reporting Correct Information

**Brink** · **OPTION ONE:**

How to Fix the Vista Security Center Reporting Incorrect Information

Information

Sometimes the Security Center may show outdated or misleading information or status due to a problem in the WMI repository. This will show you how to rebuild the WMI repository to have the Security Center information reported correctly again.

NOTE

For example, it may show that you have a antivirus or firewall program still installed and on, when you have actually uninstalled that program.

RELATED LINKS:

EXAMPLE: Security Center
NOTE: You can see the Security Center by opening the Control Panel (classic View) and clicking on the Security Center icon.

OPTION ONE:
To Only Verify the WMI Repository Status

1. Open a elevated command prompt.

2. In the elevated command prompt, type winmgmt /verifyrepository and press Enter. (See screenshot below)

3. You will get either one of these results: (See screenshot above)
WMI repository is consistent - no problems detected.

WMI repository is inconsistent - problems detected. You should do OPTION TWO below.

4. Close the elevated command prompt.

OPTION TWO:
To Rebuild the WMI Repository

1. Open a elevated command prompt.

2. In the elevated command prompt, type winmgmt /salvagerepository and press Enter. (See screenshot below)

3. You will get either one of these results: (See screenshot above)
WMI repository is consistent - no problems as from Option One above. You are done.

WMIrepository salvage failed - failed to rebuild WMI repository. Try repeating step 2 again.

WMIrepository has been salvaged - WMI repository has been successfully rebuilt.

4. Close the elevated command prompt.

5. Restart the computer to apply.

6. Check Security Center to see if the correct information is now being reported.

That's it,
Shawn

RedDawn · 12-11-2008

Excellent as usual, Shawn, thanks.

**Brink** · 12-11-2008

You're welcome RedDawn.

**dinesh** · 12-11-2008

Hi Shawn, do you have any idea as to why this issue occurs?

**Brink** · 12-11-2008

Hello Dinesh,

It could be from a number of things that caused the corruption in the WMI repository : bad install, bad uninstall, WMI service not started or disable, etc...

**dinesh** · 12-12-2008

Thanks Shawn.
MS has come up with so many different models that helps the OS to run more efficiently( like the Windows Management Instrumentation {WMI}). All these makes use of VB scripts that actually makes Vista fit into a DVD instead of a CD.

Groffeaston · 12-12-2008

What should I do, when I get "Generic Failure" as the outcome at the end of both options?

**Brink** · 12-12-2008

Hello Groffeaston, and welcome to Vista Forums.

Did you use a elevated command prompt and not a regular command prompt?

If you did, then try a System Restore using a restore point dated before this problem. If that still does not help, then you can do a repair (upgrade) install.

Hope this helps,
Shawn

Groffeaston · 12-12-2008

Yes I did use the elevated command prompt. I can try it again to be doubly sure.

I tried it again and got the same results. Here is what it says:
WMI repository verification failed
Error code: 0x80041001
Facility: WMI
Description: Generic failure