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Index - Windows Search Service

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    Index - Windows Search Service
    How to Fix the Start Error For Windows Search Service to Enable the Index in Vista
    Published by Brink is online now
    17 Aug 2007
    Index - Windows Search Service

    How to Fix the Start Error for Windows Search Service to Enable the Index in Vista

    information   Information
    The Indexing Options are grayed out and you cannot get the Windows Search service to start. Follow the steps one by one, and at the end the index should be running again.
    Note   Note
    If the steps below do not help you, then you will need to do either a System Restore to a restore point date before this problem, a Repair install, or Clean install to fix this problem. See the related links below for how to do these.

    EXAMPLE: Error Message
    Index - Windows Search Service-service_error.jpg
    EXAMPLE: Index Options grayed out
    Index - Windows Search Service-index_greyed_out.jpg




    STEP ONE

    Set Windows Search Service

    1. Leave Windows Search service set to only Automatic. (See screenshot below step 3)

    2. Close Services.

    3. Proceed to STEP TWO below.
    Index - Windows Search Service-service.jpg





    STEP TWO

    Reset the Index in the Registry




    Option One

    Using a REG File Download

    1. Click on the download button below to download the file below.
    Reset_Index.reg
    download
    2. Click on Save, and save the .reg file to the Desktop.

    3. Right click on the downloaded .reg file and click on Merge.

    4. Click on the Run, Continue (UAC), Yes, and OK when prompted.

    5. When done, you can delete the downloaded .reg file if you like.

    7. Proceed to STEP THREE below.



    Option Two

    Manually in Registry Editor
    1. Open the Start Menu, type regedit in the search box and press Enter.

    2. If prompted by UAC, then click on Continue.

    3. In regedit, go to: (See screenshot below step 5)
    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search
    4. In the right pane, right click on SetupCompletedSuccessfully and click on Modify.
    NOTE: If SetupCompletedSuccessfully is not there, then in the right pane, right click on a empty area and click on New and DWORD (32 bit) Value. Type SetupCompletedSuccessfully and press Enter.
    Index - Windows Search Service-regedit.jpg
    5. Type 0 and click on OK. (See screenshot below)
    NOTE: This is the number zero.
    Index - Windows Search Service-modify.jpg
    6. Close Regedit

    7. Proceed to STEP THREE below.





    STEP THREE

    Repair the Config Folder

    1. Open Folder Options.
    A) Click on the View tab.

    B) Check Show hidden files and folders.

    C) Click on OK to apply and close folder options.
    2. Go to C:\ProgramData\Microsoft\Search\Data (See screenshot below)
    NOTE: You may notice that one or more of these folders (Applications, Config, Temp) may be missing from your window.
    Index - Windows Search Service-data_folder.jpg
    3. If the C:\ProgramData\Microsoft\Search\Data\Applications folder is missing, then right click on a empty area and click New and click Folder. (See screenshot above)
    NOTE: If the Applications folder is not missing, then continue to step 3F after deleting only it's contents except for the Windows folder in it.
    A) Click Continue for Access Denied prompt.
    B) Click Continue for UAC prompt.
    C) Type Applications and press Enter.
    D) Click Continue for Access Denied prompt.
    E) Click Continue for UAC prompt.
    F) Open the Applications folder. If the Windows folder is missing, then click on New and Folder.
    NOTE: If the Windows folder is not missing, then continue to step 4 after deleting only it's contents.

    G) Click Continue for Access Denied prompt.
    H) Click Continue for UAC prompt.
    I) Type Windows and press Enter.
    J) Click Continue for Access Denied prompt.
    K) Click Continue for UAC prompt.
    4. If the C:\ProgramData\Microsoft\Search\Data\Config folder is missing, then right click on a empty area and click New and click Folder. (See screenshot below step 2)
    NOTE: If the Config folder is not missing, then continue to step 5 after deleting only it's contents.
    A) Click Continue for Access Denied prompt.
    B) Click Continue for UAC prompt.
    C) Type Config and press Enter.
    D) Click Continue for Access Denied prompt.
    E) Click Continue for UAC prompt.
    5. If the C:\ProgramData\Microsoft\Search\Data\Temp folder is missing, then right click on a empty area and click New and click Folder. (See screenshot below step 2)
    NOTE: If the Temp folder is not missing, then continue to step 6 after deleting only it's contents.
    A) Click Continue for Access Denied prompt.
    B) Click Continue for UAC prompt.
    C) Type Temp and press Enter.
    D) Click Continue for Access Denied prompt.
    E) Click Continue for UAC prompt.
    6. Close all windows.

    7. Restart the computer.

    8. If this still will not work for you afterwards, then you can try a repair install instead.
    That's it,
    Shawn



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    Applies to

    All Vista Versions
    64 Bit & 32 Bit


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  3. #1



    Newbie
    Join Date : Jan 2008
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    Re: Index - Windows Search Service

    Thank you for the precise directions. In following them I discovered that I do not have the "gathrptm.txt" file anywhere on my laptop. Is there anywhere I can find this file, web searches have only shown this repair site?

    millsman27

      My System SpecsSystem Spec

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  5. #2
    Brink's Avatar

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    Re: Index - Windows Search Service

    Hi Millsman27,

    My apologies. There was a typo. It should be the gathrprm.txt file to search for. Make sure that you have Show hidden files and folders checked in Folder Options, and have system files included in the Search Options.

    Sorry,
    Shawn

      My System SpecsSystem Spec

  6. #3



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    Re: Index - Windows Search Service

    That did it! Everything is back to normal and we are on our way to 'computational bliss". Thanks again for you assistance, I was lost!

    Steve

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  7. #4
    Brink's Avatar

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      Thread Starter

    Re: Index - Windows Search Service

    Your welcome Steve,

    Glad to hear your problem is now resolved. Thank you for the feedback.

    Shawn

      My System SpecsSystem Spec

  8. #5



    Newbie
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    Re: Index - Windows Search Service

    well awesome thanx so much i am so happy my computer is alive again no more errors fantastic trust me everyone if you had the problems i had this works a treat

    thank you so much to the person who posted the answer to my problems well magic

    i was a little worried at first but this works i have been putting up with the message your search index has stopped working for 5 months pulling my hair out but now my pc running real smooth and lots faster cheers to you............

      My System SpecsSystem Spec

  9. #6
    Brink's Avatar

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      Thread Starter

    Re: Index - Windows Search Service

    Your welcome Amanda, and welcome to Vista Forums.

    I'm glad to hear that it fixed your problem for you. Thank you for the feedback.

    Shawn

      My System SpecsSystem Spec

  10. #7


    tai

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    Re: Index - Windows Search Service

    I've gone through all the steps but still to no avail. Originally i have 2 hard drives my C drive with Vista on, and a 300gb 2nd drive that i partitioned. Since i partitioned it indexing no longer works. In the indexing options everything is greyed like in your tutorial, but when i try to start windows search in the services i get this error:

    Windows could not start the windows search service on local computer. Error 3: The system cannot find the path specified.

    I have copied the files you have said and tried to do it manually, done system restore and Vista repair and even spoke to microsoft but still nothing. Do you know of anyway to fix without doing a fresh install?

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  11. #8
    Brink's Avatar

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    Re: Index - Windows Search Service

    Hi Tai,

    Welcome to Vista Forums.

    If you did everything exactly in the tutorial, then I cannot think of anything else to do but a clean reinstall.

    Sorry,
    Shawn

      My System SpecsSystem Spec

  12. #9



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    Re: Index - Windows Search Service

    My problem was a little different - search service was working, but flailing - generating 100s of Error 3090 when I looked at the event viewer. I tried starting and restarting the indexer to no avail. So I tried this (link found in Microsoft communities) - and it worked!!! Oh thanks so much, Brink. Especially since I did not have a restore point from before the problem started.

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