Windows Vista Forums

Urgent for AVG Users
  1. #1
    NormCameron's Avatar

    Senior Member

    Join Date : Aug 2008
    Gladstone
    Posts : 1,082
    Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
    Local Time: 04:22 AM
    australia au queensland

    Urgent for AVG Users

    "The popular virus scanner AVG released an update yesterday that caused their software to mark user32.dll as a virus. Since this is a rather critical file, AVG's suggestion to remove it caused problems for users around the world who are now advised to restore the file through the Windows Recovery Console. AVG just posted an update about this (FAQ item 1574) in the support section of their site. Their forums are full of complaints."



    View article...

      My System SpecsSystem Spec

  2. #2
    mansrm81's Avatar

    Senior Member


    Join Date : Aug 2008
    Rockford, IL
    Posts : 1,884
    Vista Ultimate 64bit SP2
    Local Time: 01:22 PM
    usa us illinois

     

    Re: Urgent for AVG Users

    That's just wrong.

      My System SpecsSystem Spec

  3. #3
    NormCameron's Avatar

    Senior Member

    Join Date : Aug 2008
    Gladstone
    Posts : 1,082
    Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
    Local Time: 04:22 AM
    australia au queensland

      Thread Starter

    Re: Urgent for AVG Users

    Quote Originally Posted by mansrm81 View Post
    That's just wrong.
    Did you mean the report is wrong? or that AVG is wrong?

      My System SpecsSystem Spec

  4. #4
    mansrm81's Avatar

    Senior Member


    Join Date : Aug 2008
    Rockford, IL
    Posts : 1,884
    Vista Ultimate 64bit SP2
    Local Time: 01:22 PM
    usa us illinois

     

    Re: Urgent for AVG Users

    That it was detecting the dll as a virus.

      My System SpecsSystem Spec

  5. #5
    NormCameron's Avatar

    Senior Member

    Join Date : Aug 2008
    Gladstone
    Posts : 1,082
    Windows 7 Ultimate 32 bit Beta, Vista Ultimate x86
    Local Time: 04:22 AM
    australia au queensland

      Thread Starter

    Re: Urgent for AVG Users

    avg_user32_dll.png

    On AVG Website :-
    In case you are not able to run your Windows XP operating system after AVG virus definition update, it may be caused by a false positive on a specific "user32.dll" system file. The file was moved to the AVG Virus Vault and deleted. Therefore it is not possible to start Windows. Please follow the steps below to rectify this situation:
    1. Please insert the Windows XP installation CD and boot computer from this CD.
    2. Choose and run Recovery Console.
    3. Choose Windows operating system you want to repair.
    4. Disable AVG Resident Shield from loading. You can disable loading services/drivers with "disable" command, i.e. you have to type the following commands (some
    of them might not be present in all AVG editions):
    disable avgMfx86
    disable avgMfa86
    disable avgldx86
    disable avglda86

    5. Restore the User32.dll file from the Windows XP installation CD (instead "D:" use letter of your CD-ROM drive):
    expand D:\i386\user32.dl_ c:\windows\system32\
    In case the command fails, please use the following command to rename original user32.dll and repeat the command above.
    ren user32.dll user32.bak
    6. Restart computer and boot Windows normally.
    7. In order to re-enable the AVG Resident Shield services we recommend that you perform the AVG repair installation as follows:
    - Download the latest AVG installation package from the following webpage and save it on your hard disk:
    AVG Antivirus and Security Software - Download products
    (AVG Anti-Virus 8.0)
    AVG Antivirus and Security Software - Download products
    (AVG Internet Security 8.0)
    AVG Antivirus and Security Software - Download products
    (AVG Anti-Virus plus Firewall 8.0)
    - When you are prompted, please do not open this file directly from the internet, but click the Save button and choose a location, where the installation
    file should be stored. We recommend saving the file to the Desktop.
    - Restart your computer.
    - Locate the downloaded AVG installation file (it has a four color square icon and its name starts with AVG_...) and launch the installation by
    double-clicking on it.
    - Follow the installation wizard.
    - When prompted, please select the Repair installation option.
    - Enter your license number when you are asked (we recommend that you use the copy&paste* method to enter this license number into the installation form).
    - Restart your computer and update AVG.

      My System SpecsSystem Spec

  6. #6
    echrada's Avatar

    Senior Member

    Join Date : Jan 2008
    scotland
    Posts : 881
    Microsoft® Windows 7 Ultimate X64
    Local Time: 06:22 PM
    south africa uk scotland

     

    Re: Urgent for AVG Users

    Seems I changed to Avast just in time.

      My System SpecsSystem Spec

  7. #7
    mansrm81's Avatar

    Senior Member


    Join Date : Aug 2008
    Rockford, IL
    Posts : 1,884
    Vista Ultimate 64bit SP2
    Local Time: 01:22 PM
    usa us illinois

     

    Re: Urgent for AVG Users

    Just hope avast doesn't have this problem.

      My System SpecsSystem Spec

  8. #8
    swarfega's Avatar

    da Cleaner
    Join Date : May 2008
    Cambridge, UK
    Posts : 403
    Windows 7 Professional 64-bit
    Local Time: 07:22 PM
    uk uk cambridgeshire

     

    Re: Urgent for AVG Users

    I stopped using avg and now use nod32 smart security 64-bit edition

      My System SpecsSystem Spec

  9. #9
    z3r010's Avatar

    Administrator

    Join Date : Oct 2005
    Standish, Lancashire, England
    Posts : 21,939
    Windows 7 Enterprise
    Local Time: 07:22 PM
    uk england

     

    Re: Urgent for AVG Users

    Now could this possibly get past the testing stage and make it into a release ffs.

    Very very poor.

      My System SpecsSystem Spec

  10. #10
    Joan Archer's Avatar

    Cross Stitch Queen

    Join Date : Aug 2008
    Pembrokeshire, South Wales, UK
    Posts : 1,347
    Windows 7 Ultimate SP1 32 bit
    Local Time: 07:22 PM
    uk uk wales

     

    Re: Urgent for AVG Users

    I only have AVG on my WinME machine and I've been seriously deciding to move to another one, especially as it's out of support now.

      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Urgent for AVG Users problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
can only see local machine users when trying to add users allowed for remote desktop access AussieRules Server General 0 28 Feb 2010
URGENT _!!!Demote BDC, no local users! WingCommander Server General 5 25 Feb 2010
denying access to default users/all users folders wuzzle Server General 1 17 Dec 2009
Help Run Dll C:\Users\ Users name\AppData\local\temp\axdeqxgo.dll Tyberious25 Vista security 4 25 Jan 2009
Access All Users & Default Users Start menu Henry Craven {SBS-MVP} Vista file management 3 21 Jul 2007