Vista only boots up to "Startup Error" Diagnostic Tool after SP1

BigFeat

New Member
I attempted to install SP1 from a standalone package (wave1) that
I downloaded from the MS website. The install was proceeding fine
then I shortly went to bed before it completed. Well, after
waking up the "Startup Repair" diagnostic tool was on the screen.
It read "Startup Repair cannot repair this computer
automatically". The problem details are listed below:

*****************************************
Problem Event Name: StartupRepairv2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6000.16386
Problem Signature 03: 6
Problem Signature 04: 1703962
Problem Signature 05: CorruptFile
Problem Signature 06: NoBootFailure
Problem Signature 07: 0
Problem Signature 08: 0
Problem Signature 09: unknown
Problem Signature 10: 1168
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

***********************************************

I have attempted the following tasks:
1.System Restore - Result: Cannot find a previous restore point

2.Windows Memory Diagnostic Tool - Result: No problems found,
system reboots, and automatically goes to "Startup Repair" - Gives
the same dialog of problem details listed above.

3.Command Prompt - Result: tried bootrec /fixboot & bootrec
/fixmbr, but after restart it automatically goes to "Startup
Repair" - Gives the same dialog of problem details listed above.

4.Chkdsk - Result: No bad files or errors found. After reboot it
automatically goes to "Startup Repair" - Gives the same dialog of
problem details listed above.

5.Also tried the above from a Vista Restore Disc - Result: Repair
options finds no problems. However, after reboot it automatically
goes to "Startup Repair" - Gives the same dialog of problem
details listed above.

6.Enter "Safe Mode" - it automatically goes to "Startup Repair" -
Gives the same dialog of problem details listed above.

7.Enter "Last Known Good Configuration" - it automatically goes to
"Startup Repair" - Gives the same dialog of problem details listed
above.

That being said, I am stuck. I can navigate my C: and partitioned
D: drive with no problems through Command Prompt. All my personal
files are still there and intact. However, I can not understand
why the computer keeps booting up to the "Startup Repair"
diagnostic tool everytime. Before that happens I see two black
command prompts flash very quickly then the diagnostic tool comes
up. I have not clue what that problem detail events mean. It
appears (my guess) that SP1 got stuck during the install process
and will not allow me to get into my system until it completes. I
called MS Vista support and they are suggesting I contact Compaq.
I have made no hardware changes since I got this laptop 2 months
ago. I would appreciate any help I can from you guys.

Laptop Configuration:
Compaq Presario V6000
Vista Home Premium 32bit
2 Gig Ram
160G Hard Drive
 

My Computer

Hi, BigFeat, and welcome to the forums.

Before I suggest something as drastic as back up your files and format and reinstall, I want to see if anyone else has a solution to this problem that is non destructive.

However, I have a feeling this will happen again - unless, of course, there was a power failure during the night...which has just gotten me thinking.

Since you can use the command prompt, re-initiate the installation via the command prompt and see if it will let you start / pick up / finish from before....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
Thanks for the reply. Good idea, but I attempted to execute the file from within the command prompt already. I got this message:

"Spinstall.exe - Unable To Locate Component

This application has failed to start because sqmapi.dll was not found. Re-installing the application may fix this problem".

However, I'm not sure what this error code really means or where the sp1 install files go. Any other suggestions?
 

My Computer

hmmm - that is weird. Do you get a UAC prompt when trying to run it?

Also, what command did you type into the command prompt? ISTR that there are some switches that can be used when manually installing SP1, let me go find those....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
I didn't get any prompts other then the error one listed above. I simply just typed the file name "windows6.0-kb936330-X86-wave1.exe" from within my default file download directory in the command prompt. I do see all the temporary folders that SP1 created in my root drive. It created about 7 folders. Some of the folders contain the spinstall.exe files and some of the contain the .bat files.
 

My Computer

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
just like you did before - run the windows6.0-kb936330-X86-wave1.exe command with either of the switches - try
Code:
windows6.0-kb936330-X86-wave1.exe /unattend
first..
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
do a DIR command and tell me what appears (or post a screen shot, using a camera or something, if you can)....

It *sounds like all of a sudden your system isn't recognizing long file names, and thus cannot find the files it is looking for....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
I managed to take some pics with a phone cam. Some of the pics are redudant, but I didn't spend anytime trying tidy them up. They didn't turn out great, but you can somewhat make out the directory listings.




Image027.jpg


Image028.jpg


Image029.jpg


Image030.jpg


Image031.jpg


Image032.jpg


Image033.jpg


Image034.jpg
 

My Computer

Hmmm - those hexadecimal character-named folders are strange- it really looks like, more and more, that your system ain't too happy with itself. I still say power outage while installing....

I'd try calling Microsoft for help.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
MS is asking me to rely on Compaq for help. Compaq ran a few diagnostic tests to confirm there was no hardware failure.

My laptop wouldn't be susceptible to any power outages being that it has a fully charged battery as a backup.

At any rate, I just hope there would be someway to identify which files that the detailed view refers to as corrupt. The corrupt files are obviously still there and I would assume it would point to the exact ones. Another observation to note, the Setup Repair does not find any errors when I run it off the Vista DVD Boot disc. That said, any clue as to why the Startup Repair tool returns different results depending on whether it's launched from my hard drive vs the DVD rescue disc?
 

My Computer

I attempted to install SP1 from a standalone package (wave1) that
I downloaded from the MS website. The install was proceeding fine
then I shortly went to bed before it completed. Well, after
waking up the "Startup Repair" diagnostic tool was on the screen.
It read "Startup Repair cannot repair this computer
automatically". The problem details are listed below:

*****************************************
Problem Event Name: StartupRepairv2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6000.16386
Problem Signature 03: 6
Problem Signature 04: 1703962
Problem Signature 05: CorruptFile
Problem Signature 06: NoBootFailure
Problem Signature 07: 0
Problem Signature 08: 0
Problem Signature 09: unknown
Problem Signature 10: 1168
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

***********************************************

I have attempted the following tasks:
1.System Restore - Result: Cannot find a previous restore point

2.Windows Memory Diagnostic Tool - Result: No problems found,
system reboots, and automatically goes to "Startup Repair" - Gives
the same dialog of problem details listed above.

3.Command Prompt - Result: tried bootrec /fixboot & bootrec
/fixmbr, but after restart it automatically goes to "Startup
Repair" - Gives the same dialog of problem details listed above.

4.Chkdsk - Result: No bad files or errors found. After reboot it
automatically goes to "Startup Repair" - Gives the same dialog of
problem details listed above.

5.Also tried the above from a Vista Restore Disc - Result: Repair
options finds no problems. However, after reboot it automatically
goes to "Startup Repair" - Gives the same dialog of problem
details listed above.

6.Enter "Safe Mode" - it automatically goes to "Startup Repair" -
Gives the same dialog of problem details listed above.

7.Enter "Last Known Good Configuration" - it automatically goes to
"Startup Repair" - Gives the same dialog of problem details listed
above.

That being said, I am stuck. I can navigate my C: and partitioned
D: drive with no problems through Command Prompt. All my personal
files are still there and intact. However, I can not understand
why the computer keeps booting up to the "Startup Repair"
diagnostic tool everytime. Before that happens I see two black
command prompts flash very quickly then the diagnostic tool comes
up. I have not clue what that problem detail events mean. It
appears (my guess) that SP1 got stuck during the install process
and will not allow me to get into my system until it completes. I
called MS Vista support and they are suggesting I contact Compaq.
I have made no hardware changes since I got this laptop 2 months
ago. I would appreciate any help I can from you guys.

Laptop Configuration:
Compaq Presario V6000
Vista Home Premium 32bit
2 Gig Ram
160G Hard Drive
BigFeat - I'm having the same problem with my desktop. Were you able to resolve the problem and how?

Thanks, kb
 

My Computer

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