Hi All, I hope somebody can help!
Dell 1520 Inspiron running vista home premium up to date with all updates except SP1.
I have vista set to automatic updating and this has worked well until I noticed that Sp1 had not installed. I tried to do it manually and it starts then after some time it aborts with the message
" An internal error occurred while installing the service pack" error number 800f081f.
I'velooked at the microsoft support page for this problem and have tried all the actions they recommend:
1. Downloaded full standalone SP1 multilanguage 32 bit
2. Disabled Avast (anti-virus)
3. perform hardware scan - no problems
4. run system file checker. Aborted during verification phase (10% complete) with error message "Windows resource protection could not perform requested operation".
5. run memory test - no problems
6. uninstalled avast and performed all the above with same results.
After each action I reboot the computer and tried to install from the standalone version I had downloaded.
My hunch is it could be something to do with the language support versions of vista (I don't know what Dell ship as standard in the UK) but don't know how to find out which one I have.
I've tried to post an email with microsoft but they only support the US And canada via e-mail.
Any help or suggestions would be much appreciated
Thanks.
Dell 1520 Inspiron running vista home premium up to date with all updates except SP1.
I have vista set to automatic updating and this has worked well until I noticed that Sp1 had not installed. I tried to do it manually and it starts then after some time it aborts with the message
" An internal error occurred while installing the service pack" error number 800f081f.
I'velooked at the microsoft support page for this problem and have tried all the actions they recommend:
1. Downloaded full standalone SP1 multilanguage 32 bit
2. Disabled Avast (anti-virus)
3. perform hardware scan - no problems
4. run system file checker. Aborted during verification phase (10% complete) with error message "Windows resource protection could not perform requested operation".
5. run memory test - no problems
6. uninstalled avast and performed all the above with same results.
After each action I reboot the computer and tried to install from the standalone version I had downloaded.
My hunch is it could be something to do with the language support versions of vista (I don't know what Dell ship as standard in the UK) but don't know how to find out which one I have.
I've tried to post an email with microsoft but they only support the US And canada via e-mail.
Any help or suggestions would be much appreciated
Thanks.