Windows update configuration problem

i'm having problems starting up my windows vista.. when i turn my laptop on there's a screen that comes up showing
"configuration updates: stage 3 of 3 - 0% complete" and after a couple of seconds my computer shuts down, restarts and does the process all over continuously with no option of cancelling this process....
can someone please help

Thank You

Do you know what update your computer is trying to install?

SimplyNerdette said:

i'm having problems starting up my windows vista.. when i turn my laptop on there's a screen that comes up showing
"configuration updates: stage 3 of 3 - 0% complete" and after a couple of seconds my computer shuts down, restarts and does the process all over continuously with no option of cancelling this process....
can someone please help

Thank You

Click to expand...

Welcome to the Vista Forums

Courtesy of www.tipandtrick.net I found this solution for when your computer has the "endless" loop error. There are 3 ways to go about fixing this error. Please give them a try and let us know what worked for you.


Method 1: Start Windows Vista by using the Windows installation media, and then select the “Repair your computer” option
Note: If the computer came with Windows Vista preinstalled, you may not have Windows installation media. If you do not have Windows installation media, go to method 2.

1. Insert the Windows Vista installation disc in the DVD drive, and then restart the computer.
2. Press any key when you are prompted to start from the disc. Note: If the computer is not configured to start from a CD or from a DVD, you have to change the BIOS settings to set first boot device to CD/DVD drive.
3. When you are prompted, configure the Language to install, Time and currency format, and Keyboard or input method options that you want, and then click Next.
4. On the next page, click Repair your computer.
5. On the System Recovery Options page, click the version of the Windows Vista operating system that you want to repair, and then click Next.
6. On the System Recovery Options page, click System Restore.
7. On the System Restore page, click Next.
8. Select a restore point at which you know that the operating system was working, and then click Next. The restore point should be a date that occurred before you experienced the problem that is described in the “Symptoms” section. To select this date, use the Choose a different restore point option, and then click Next.
9. If you are prompted for a disk to restore, select the disk to which the operating system is installed, and then click Next.
10. On the Confirm your restore point page, click Finish.
11. When the restoration process is complete, click Restart.

Method 2: Start the computer in safe mode, and then use the Repair or System Restore feature

1. Make sure that there are no floppy disks, CDs, or DVDs in the computer, and then start the computer.
2. Use one of the following procedures, as appropriate for your situation:
   • If the computer has a single operating system installed, press and then hold the F8 key as the computer starts. You have to press F8 before the Windows logo appears. If the Windows logo appears, you must try again by turning off the computer and then restarting the computer.
   • If the computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start in safe mode, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to select the safe mode option that you want, and then press ENTER.
4. Log on to the computer by using a user account that has administrator rights.
5. Click Start, type system restore in the Start Search box, and then click System Restore under the Programs section. Alternatively, type in rstrui.exe. When you are prompted by the User Account Control feature, click Continue.
6. On the System Restore page, click Next.
7. Select a restore point at which you know that the operating system was working, and then click Next. The restore point should be a date that occurred before you experienced the problem that is described in the “Symptoms” section. To select this date, use the Choose a different restore point option, and then click Next.
8. If you are prompted for a disk to restore, select the disk to which the operating system is installed, and then click Next.
9. On the Confirm your restore point page, click Finish.
10. When the restoration process is complete, click Restart.

Method 3: Rename the Pending.xml file (and optionally CleanUp.xml), and then edit the registry
This method provides a mean for users have tried all other methods but failed to recover, and computer has no restore points or cannot start to a repair option that offers the System Restore feature. However, it’s just a way to recover computer to bootable state, which users should determine if there is still problem with updating process, and decide whether to backup the data and reinstall Windows.

1. Insert the Windows Vista installation disc in the DVD drive, and then restart the computer.
2. Press any key when you are prompted to restart from the disc.
3. When you are prompted, configure the Language to install, Time and currency format, and Keyboard or input method options that you want, and then click Next.
4. On the Install Windows page, click Repair your computer.
5. On the System Recovery Options page, click the version of the Windows Vista operating system that you want to repair, and then click Next.
6. On the System Recovery Options page, click Command Prompt.
7. Type cd C:\windows\winsxs, and then press ENTER.
8. Type ren pending.xml pending.old, and then press ENTER. Note: If pending.xml alone doesn’t work to resolve problem, try to rename also cleanup.xml.
9. Type regedit, and then press ENTER.
10. Select HKEY_LOCAL_MACHINE.
11. On the File menu, click Load Hive.
12. Locate the following folder: C:\windows\system32\config\components
13. When you are prompted for a name, type Offline_Components.
14. In Registry Editor, locate and then delete the following registry subkey: HLKM\Offline Components\AdvancedInstallersNeedResolving
15. In Registry Editor, locate and then delete the following registry subkey: HKLM\Offline Components\PendingXmlIdentifier
16. Exit Registry Editor, type exit at the command prompt, and then press ENTER.
17. Click Restart, Windows should boot into the same “Configuring updates” screen, but the screen will disappear in a short while, and system will be able to boot into desktop.

Note: Failure to delete the registry keys in method 3 will cause check user unable to check for latest updates in Windows Update with error code 8000ffff.

I hope this helps.

No. thats all it says. its just so weird because it always went through fine.

and I tried going to save mode and it still came out the same thing.

SimplyNerdette said:

No. thats all it says. its just so weird because it always went through fine.

and I tried going to save mode and it still came out the same thing.

Click to expand...

Do you have Vista Boot Media? (installer DVD)

If not, see if you can obtain the install media from a friend that has Vista. Since safe mode appears to be not working, the only thing I can think of is booting to external media and trying the first solution.

Keep us up to date on your progress.

I'm having problem with windows update for Vista (KB947562) ????
Please help

DeWayne24 said:

I'm having problem with windows update for Vista (KB947562) ????
Please help

Click to expand...

I found this

The error code indicates a prerequisite may be missing. Have you attempted
to download and install the update manually? Even if that does not work, you
may get some more feedback on what is wrong. Keep an eye on the Event Viewer
logs as well.

Cumulative Application Compatibility Update:
May 2008 Windows Vista and Windows Server 2008 Application Compatibility Update

Event Viewer logs:
http://windowshelp.microsoft.com/Win...dfa4f1033.mspx

Thanks that fixed that problem now I'm having another code 0xc004e003??? Any ideas

hello plz tell me about the problem.the prblem is this that when i start my laptop then a message shown on my screen that configuration update 3 by 3 0% do not turn off and this takes 4 to 5 hours to open the window........wht is the prblem?plz tell me?

mining said:

hello plz tell me about the problem.the prblem is this that when i start my laptop then a message shown on my screen that configuration update 3 by 3 0% do not turn off and this takes 4 to 5 hours to open the window........wht is the prblem?plz tell me?

Click to expand...

Try boot into safe mode and try system restore,if unable to boot in safe mode too
on other computer burn special recovery disk http://www.vistax64.com/tutorials/141820-create-recovery-disc.html
boot it and from this level use system restore http://www.vistax64.com/tutorials/76256-system-restore-undo.html

Hey guys,

I am having a similar problem, when my computer was doing its vista update configurations it ran out of power, consequently i cant log in, a 'please wait' will appear and i can wait for hours and nothing will happen.
i booted into safe mode and restored it, but i have to do this each time now to login. I have tried restoring the system to the morning when it still worked and i still cant log in, it only seems to work if i restore it to the furthest away date possible.
Norton also doesnt seem to work, i have tried uninstalling it, but it pops up with a message i need administration rights....even though i am logged in with admin rights (to my knowledge). I have also tried just deleting straight from the program files and it wont let me.
For some reason i no longer have quick time or itunes anymore either (not sure if any o these things are related), but each time i want to log in i have to boot up in safe mode, restore it to the last date possible, then download itunes and quick time so i can listen to music and use my computer- its driving me insane. Would greatly appreciate if anyone knows how to fix it!

Have you already solved it??? I have the same problem - safe mode doesnt work, DVD with Vista doesnt load, only thing exists is the damned 3 of 3 step.... 0 percent update configuration...

I booted from DVD, but first you must set in BIOS DVD drive as the first to boot from otherwise it wont work... then repair windows and its ok...:D