C:\ntoskrnl.exe

K

k8atod

New Member
I have a problem with my PC with windows updates. When I turn the computer on in the morning it starts installing new updates. this takes about 35 minutes on stage 1 of 3 then it shuts down. When it restarts again I get a tech guys message to say "Your computer was unable to start. Running start-up repair"
At the end of this when I look at the diagnosis it says:
Boot critical file C:\ntoskrnl.exe is corrupt
Repair Action: File repair
Result! failed error code OxA
Time taken = 4462ms
Repair action: System restore
Result: Completed successfully
Error code = OXO.
This is now happening every time I restart my computer and it takes about an hour. Windows then starts OK until the next time:mad::cry:
Do I need to reinstall windows Vista Home Premium??? It was already installed on the PC when I bought it and they did not give me a CD.
Thanks K8
 

My Computer

System One

Hi there

I solved the problem yesterday I was very busy on my PC so I turned windows update off for a while then it loaded OK without all that rigmarole, I kept getting reminders about the fact that I wasn't protected but I used the option to remind me in 24 hours every time it appeared.
Then yesterday I took the plunge I backed everything up including my contacts, favorites and email and turned the computer off. Restarted it again pressing F8 all the time until I got the option to completely re-install Windows Vista it only took about half an hour to restore it to it's original state I didn't need the CD which PC World never gave me! then took ages to put everything back on again but this morning it is up and running with only a few annoying bits to tweak.
That is the only way because the corrupt file that was causing the problem
Hope this helps
K8
 

My Computer

System One

Thanks for your quick reply.

The problem is that it keeps looping back to configuring updates so never starts up or shuts down.

steps:
configuring updates -
when its 100% complete it tries to shut down
won't shut down
tries to restart
says didn't shut down properly and gives the option to go to safe mode or start up normally
either option goes to coundn't start up - repair screen
and when it finishes it say ntoskrnl.exe is corrupt
and when you click on finish it starts all over again.
 

My Computer

System One

ham said:
Hi did you get this resolved.

same has happened to me.

need help urgently

thanks
Click to expand...


You may want to try a System File check before going with the total re-install option

System Files - SFC Command - Vista Forums

if that does not work there is a start-up repair or repair install

Startup Repair - Vista Forums

Repair Install For Vista

for those without a vista disk ...

Create a Recovery Disc - Vista Forums

If all these fail then a complete reinstall or factory reset may be needed
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
ham said:
Thanks for your quick reply.

The problem is that it keeps looping back to configuring updates so never starts up or shuts down.

steps:
configuring updates -
when its 100% complete it tries to shut down
won't shut down
tries to restart
says didn't shut down properly and gives the option to go to safe mode or start up normally
either option goes to coundn't start up - repair screen
and when it finishes it say ntoskrnl.exe is corrupt
and when you click on finish it starts all over again.
Click to expand...
What happens if you switch it off at the mains switch or if it's a laptop take the battery out?
K8
 

My Computer

System One

k8atod said:
I tried all that and the only way out was a complete re-install.
K8
Click to expand...
Hi K8, Sorry to hear that, unfortunately it is sometimes the only way :cry:
Was really just providing less drastic options which may help others reading the thread, such as "Ham", from the re-install of apps etc that a complete re-install demands
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro x64 Latest Release Preview
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    2 x 1920x1080 @50Hz
  • Manufacturer/Model
    Real World Computers (Custom by Me)
    CPU
    AMD FX8350 Vishera 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Samsung 32" TV
    Screen Resolution
    1920 x 1080
    Hard Drives
    Internal
    Crucial CT256MX100SSD1 256GB SSD,
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)
    NAS 4TB
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Red Devil Tower
    Cooling
    Hyper103 CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Internet Speed
    68 MB Down 18.5 MB Up
    Other Info
    Six Sensor Auto / Manual Digital cooling (Fan) control with Touch control Panel
Thank you all for your help.

A reinstall was necessary and we seem to be back on track now.

Have to reinstall all my programs now but at least its working again.

The do it yourself guides here are great and thanks for those too.

The next thing is to try and find out WHY?

It just seemed to get into a wicked loop - wouldn't shut down unless forced to do so.

It appears that its as a result of MS Updates but not sure.

I wonder if anyone else can throe some light on WHY it did it.

Thanks again for all your help it is appreciated.
 
Last edited:

My Computer

System One

Hi Niger
The re-install didn't take that long it's just the tweaking and installing all your programmes, printer and everything. Before I did this I forgot to read my monitor resolution details and to be truthful that has been my biggest problem.. things were all different but I think it's OK now.
K8
 

My Computer

System One

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