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Vista - KB937287 Update Failing, even after Manual Install

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Old 11-30-2008   #1 (permalink)


Vista Business 64bit
 
 

KB937287 Update Failing, even after Manual Install

Okay, I've heard about this horrible update and how it refuses to work, but I went around searching and found no one with the same problem as I did. So here is what happened:
1. I found it through updating, tried to update it, doesn't work (downloaded 9.5 mb, but failure on installation).
2. I manually downloaded from the Microsoft website, installed it, doesn't work (says install failed).
3. I closed everything, including anti-virus (Avast) and firewall. Installed it, doesn't work (same error message).
4. I reboot to try all the above steps again x2, doesn't work (still same error message).

If anyone has a solution to my dilemma, it would be greatly appreciated.

My System SpecsSystem Spec
Old 11-30-2008   #2 (permalink)


Vista Home Premium SP2 32bit / Windows 7 Home Premium 32 bit
 
 

Re: KB937287 Update Failing, even after Manual Install

Quote  Quote: Originally Posted by AuraofMana View Post
Okay, I've heard about this horrible update and how it refuses to work, but I went around searching and found no one with the same problem as I did. So here is what happened:
1. I found it through updating, tried to update it, doesn't work (downloaded 9.5 mb, but failure on installation).
2. I manually downloaded from the Microsoft website, installed it, doesn't work (says install failed).
3. I closed everything, including anti-virus (Avast) and firewall. Installed it, doesn't work (same error message).
4. I reboot to try all the above steps again x2, doesn't work (still same error message).

If anyone has a solution to my dilemma, it would be greatly appreciated.
When was this offered, I have mine set to automatically install updates and haven't had any failures and I've just looked through my update history and can't find this one listed.
What is the update for ?
My System SpecsSystem Spec
Old 11-30-2008   #3 (permalink)


Vista Ultimate 64bit SP2/
 
 

Re: KB937287 Update Failing, even after Manual Install

Did windows update download and install this update KB949939 which is required before installing the update you are trying to install.

KB949939 http://www.microsoft.com/downloads/details.aspx?FamilyID=997fd067-f23e-4145-81fe-3e92d6a12506&displaylang=en

Download details: Update for Windows Vista for x64-based Systems (KB937287)
My System SpecsSystem Spec
Old 11-30-2008   #4 (permalink)


Vista Business 64bit
 
 

Re: KB937287 Update Failing, even after Manual Install

Hmm, turns out it won't install that either. It initializes fine, but then around 66% of the bar, it just halts for a bit, then tell me "some updates were not installed", which is just the whole update itself. Strange...
My System SpecsSystem Spec
Old 11-30-2008   #5 (permalink)


Vista Home Premium SP2 32bit / Windows 7 Home Premium 32 bit
 
 

Re: KB937287 Update Failing, even after Manual Install

Oops! This is for 64 bit so wouldn't apply to me, bowing out
My System SpecsSystem Spec
Old 11-30-2008   #6 (permalink)


Vista Business 64bit
 
 

Re: KB937287 Update Failing, even after Manual Install

1st link: It says it doesn't apply to my system, even though I am running 64 bit.
2nd link: Failure to install around 66% of the bar.
My System SpecsSystem Spec
Old 11-30-2008   #7 (permalink)


Vista Ultimate 64bit SP2/
 
 

Re: KB937287 Update Failing, even after Manual Install

My System SpecsSystem Spec
Old 11-30-2008   #8 (permalink)


Vista Business 64bit
 
 

Re: KB937287 Update Failing, even after Manual Install

When trying to install one language (used the 64 bit one), it gave an internal error that was NOT covered by the usual troubleshooting.
0x80073715 was my error.
So I closed all applications, killed anti virus (avast) and firewall, run it, same thing.
My System SpecsSystem Spec
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