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RB

Vista - Hello all I am new here and.....

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02-11-2009   #1


Vista Home
 
 

Hello all I am new here and.....

after an update that was just installed I am completely puzzled. I am trying to understand what this program "werfault.exe" is that is just now starting to highjack my cpu and seems to be running when I go into my task manager?

Recently I have noticed that I can hear my CPU running more often and couldn't figure out why. Is the werfault.exe the problem and how do I fix it? I have been reading up on it, but I am not a techie (so to speak) and do not want to harm my computer.

Any help would be greatly appreciated in this matter.

Fawn

My System SpecsSystem Spec
02-11-2009   #2


VISTA HOME PREMIUM X64/ 7 x64 / 7x86
 
 

Re: Hello all I am new here and.....

Hi,

It is part of the Windows error reporting Service.

Try stopping it and setting it to manual in services.msc.

Click this link to see how > Services

wer2009-02-12_021253.jpg

Then try running a system file check - use this and click Start System Repair

http://www.vistax64.com/software-too...heck-tool.html

Hope it helps

SIW2
My System SpecsSystem Spec
02-11-2009   #3


Vista Ultimate 32bit, Windows 7 32bit.
 
 

Re: Hello all I am new here and.....

Hi,

werfault.exe (Windows Error Reporting Service) would update information in "problem reports and solutions" for online solution.

For a simple solution you may try system restore and try installing the update again or check the file version from this article and update if required.

if it is something to do with the service then you may have to run repair installation.

Need more information
64bit?
upgraded from xp to vista?
what about SP1?
What was the update no?
My System SpecsSystem Spec
02-11-2009   #4


Vista Home
 
 

Re: Hello all I am new here and.....

I went in and set it to "Manual"... thank you, but I am not sure about the "System File Check Tool" I have Windows Live Care and I am getting a warning. I have always been careful about what I download on my pc. Is it safe to ok it to run?

"Publisher can not be verified" Name: 6838d1222351195-system-file-check-tool-sfctool.exe"

Again... thank you

Fawn
My System SpecsSystem Spec
02-11-2009   #5


Vista Home
 
 

Re: Hello all I am new here and.....

Quote  Quote: Originally Posted by prasathkumar View Post
Hi,

werfault.exe (Windows Error Reporting Service) would update information in "problem reports and solutions" for online solution.

For a simple solution you may try system restore and try installing the update again or check the file version from this article and update if required.

if it is something to do with the service then you may have to run repair installation.

Need more information
64bit?
upgraded from xp to vista?
what about SP1?
What was the update no?
I purchased my pc with it already installed

Thank you... Fawn
My System SpecsSystem Spec
02-11-2009   #6


VISTA HOME PREMIUM X64/ 7 x64 / 7x86
 
 

Re: Hello all I am new here and.....

Hi,

yes it is safe to run it - was written by Stephen -one of the mods. here and trusted by M$. Have used it myself. It will try and fix system files and list the ones it can't.

May be able to post you a replacement file if needed - depends what is required.

Repair install would be the next step as Prasath says.

SIW2
My System SpecsSystem Spec
02-12-2009   #7


Seven Ultimate x64 : Vista x32 Home premium (VM)
 
 

Re: Hello all I am new here and.....

+1 for Prasathkumar's advice of using system restore to roll back prior to installing the update and trying it again.

(Start orb>type "restore" in the search field, select "System Restore" and select a restore point)

restore.jpg

The problem isn't so much werfault.exe as what is triggering it. Setting the service to manual just stops it from automatically starting with Windows. It's still being triggered as required.

Another less desirable quick fix would be set the Windows error reporting to disable , which would stop the werfault usage but stop error reporting as well.
My System SpecsSystem Spec
02-12-2009   #8


VISTA HOME PREMIUM X64/ 7 x64 / 7x86
 
 

Re: Hello all I am new here and.....

Hi,

The point of stopping and setting to manual was to allow SFC to run unhindered - and see what it came up with.

Haven't yet heard back from Fawn .

SIW2
My System SpecsSystem Spec
02-12-2009   #9


Seven Ultimate x64 : Vista x32 Home premium (VM)
 
 

Re: Hello all I am new here and.....

Ahh. Obviously somebody didn't pay enough attention to a post

(not naming any names. Especially mine )
My System SpecsSystem Spec
02-12-2009   #10


VISTA HOME PREMIUM X64/ 7 x64 / 7x86
 
 

Re: Hello all I am new here and.....

Hi smarteye - Lol,

Reinstalling the update after system restore may do the trick, or the problem may just recur.

Otherwise a Repair install is pretty quick and painless.

SIW2
My System SpecsSystem Spec
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RB


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