Vista - Unable to update

**dinesh** · 03-19-2009

Hi, when i try to update windows, it gives an error 8000FFFF.
i have also tried renaming softwaredistribution folder and catroot folder, also tried restarting BITS and windows update services but still it gives the same error.
This is the 1st time i m trying to install updates and there are no Updates in the View Installed Updates coloumn.
Can anyone help please. I do not want to reinstall OS.

**mansrm81** · 03-19-2009

See if this helps with your update problem.

Error when you download updates using Windows Update or Microsoft Update: 8000FFFF

**SIW2** · 03-19-2009

Hi Dinesh,

Did you try this :

Quote:

To resolve Windows Update error 8000FFFF, try the following steps:

1) Launch REGEDIT

2) Go into HKLM\COMPONENTS, and check if these three values exist under the COMPONENTS key:

PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving

3) Providing they do exist, back up the Components key, then delete the three above values.
4) Restart the computer, and Windows Update should now be working fine.

If "HKLM\COMPONENTS" isn't there, then use the FIND tool and search for each of the three values individualy. I deleted two of them and couldn't find the third (actually NextQueueEntryIndex)

Windows Update; Error Code 8000FFFF + Unable to uninstall update KB929777 : Windows Vista Security : Windows Vista IT Pro : Microsoft TechNet Forums

**dinesh** · 03-19-2009

hi mansrm81,

HKEY_LOCAL_MACHINE\COMPONENTS\PendingXmlIdentifier
HKEY_LOCAL_MACHINE\COMPONENTS\NextQueueEntryIndex
HKEY_LOCAL_MACHINE\COMPONENTS\AdvancedInstallersNeedResolving

none of these entries exist in my registry.
I had already been thru this MS KB article but it did not fix my issue.
I also tried MS FIX IT but it did nothing

I think i have to do a repair reinstall.
any ideas?

**SIW2** · 03-19-2009

Think you are right - Repair install should do the job.

**dinesh** · 03-19-2009

I did a repair install. It took a good 100 mins but now i m able to update.

**SIW2** · 03-19-2009

Glad you got it sorted out.

03-19-2009	#1 (permalink)
dinesh Windows 7 RTM 64-bit 1,264 posts	Unable to update Hi, when i try to update windows, it gives an error 8000FFFF. i have also tried renaming softwaredistribution folder and catroot folder, also tried restarting BITS and windows update services but still it gives the same error. This is the 1st time i m trying to install updates and there are no Updates in the View Installed Updates coloumn. Can anyone help please. I do not want to reinstall OS.
My System Specs

03-19-2009	#2 (permalink)
mansrm81 Vista Ultimate 64bit SP2/ 1,863 posts	Re: Unable to update See if this helps with your update problem. Error when you download updates using Windows Update or Microsoft Update: 8000FFFF
My System Specs

03-19-2009	#3 (permalink)
SIW2 VISTA HOME PREMIUM X64/ 7 x64 / 7x86 2,301 posts	Re: Unable to update Hi Dinesh, Did you try this : Quote: To resolve Windows Update error 8000FFFF, try the following steps: 1) Launch REGEDIT 2) Go into HKLM\COMPONENTS, and check if these three values exist under the COMPONENTS key: PendingXmlIdentifier NextQueueEntryIndex AdvancedInstallersNeedResolving 3) Providing they do exist, back up the Components key, then delete the three above values. 4) Restart the computer, and Windows Update should now be working fine. If "HKLM\COMPONENTS" isn't there, then use the FIND tool and search for each of the three values individualy. I deleted two of them and couldn't find the third (actually NextQueueEntryIndex) Windows Update; Error Code 8000FFFF + Unable to uninstall update KB929777 : Windows Vista Security : Windows Vista IT Pro : Microsoft TechNet Forums
My System Specs

03-19-2009	#4 (permalink)
dinesh Windows 7 RTM 64-bit 1,264 posts	Re: Unable to update hi mansrm81, HKEY_LOCAL_MACHINE\COMPONENTS\PendingXmlIdentifier HKEY_LOCAL_MACHINE\COMPONENTS\NextQueueEntryIndex HKEY_LOCAL_MACHINE\COMPONENTS\AdvancedInstallersNeedResolving none of these entries exist in my registry. I had already been thru this MS KB article but it did not fix my issue. I also tried MS FIX IT but it did nothing I think i have to do a repair reinstall. any ideas?
My System Specs

03-19-2009	#5 (permalink)
SIW2 VISTA HOME PREMIUM X64/ 7 x64 / 7x86 2,301 posts	Re: Unable to update Think you are right - Repair install should do the job.
My System Specs

03-19-2009	#6 (permalink)
dinesh Windows 7 RTM 64-bit 1,264 posts	Re: Unable to update I did a repair install. It took a good 100 mins but now i m able to update.
My System Specs

03-19-2009	#7 (permalink)
SIW2 VISTA HOME PREMIUM X64/ 7 x64 / 7x86 2,301 posts	Re: Unable to update Glad you got it sorted out.
My System Specs

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