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Vista - Check For Updates

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Old 03-22-2009   #1 (permalink)


VISTA ULTIMATE SP2
 
 

Check For Updates

Hi, I am using windows vista ultimate. Recently I needed to re-format. Now when I check for windows update.. via control panel, security, check for updates... After checking it says windows cannot check for updates, with error code 800736cc??.Can someone please help me?
Regards
Rip

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Old 03-22-2009   #2 (permalink)


Vista Business x64 SP1
 
 

Re: Check For Updates

Did you set your time settings?
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Old 03-22-2009   #3 (permalink)


VISTA ULTIMATE SP2
 
 

Re: Check For Updates

Quote  Quote: Originally Posted by Tanshaydar View Post
Did you set your time settings?
Yes.. but nothing??.. It just does not update?.. Where is the WU Utility download??
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Old 03-22-2009   #4 (permalink)


Vista Ultimate 32bit SP2
 
 

Re: Check For Updates

riptorn,
Why did you reinstall? I saw a Microsoft notice that this error could be caused by a HDD error. You may like to run a checkdisk.

You may also like to make sure your windows update is of the latest version: How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

A suggestion for a solution I found on the internet was like the following:

1) from elevated command prompt as admin
net stop wuauserv [ENTER]
net stop bits [ENTER]

2) Go to your "Windows\SoftwareDistribution\Download" folder.

3) Look in each of these folders until you find one that has a .cab file
with a name that contains the update number that failed (i.e.
Windows6.0-KB929427-x86-EXPRESS.cab or something similar). If you can't find
the cab file there should be some other file in the folder that indicates its
number.

4) Backup then delete the entire folder (the one with the random looking
name) that contains that cab file

5) Repeat for each of the updates that are failing for you

6) net start bits
net start wuauserv

7) Check for updates and try to install them again.

A version of this is described here: http://www.vistax64.com/software-too...air-tools.html
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Old 03-22-2009   #5 (permalink)


VISTA ULTIMATE SP2
 
 

Re: Check For Updates

Quote  Quote: Originally Posted by Submarine View Post
riptorn,
Why did you reinstall? I saw a Microsoft notice that this error could be caused by a HDD error. You may like to run a checkdisk.

You may also like to make sure your windows update is of the latest version: How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

A suggestion for a solution I found on the internet was like the following:

1) from elevated command prompt as admin
net stop wuauserv [ENTER]
net stop bits [ENTER]

2) Go to your "Windows\SoftwareDistribution\Download" folder.

3) Look in each of these folders until you find one that has a .cab file
with a name that contains the update number that failed (i.e.
Windows6.0-KB929427-x86-EXPRESS.cab or something similar). If you can't find
the cab file there should be some other file in the folder that indicates its
number.

4) Backup then delete the entire folder (the one with the random looking
name) that contains that cab file

5) Repeat for each of the updates that are failing for you

6) net start bits
net start wuauserv

7) Check for updates and try to install them again.

A version of this is described here: http://www.vistax64.com/software-too...air-tools.html
Thanks Submarine... The message I get when I check for updates is.. To check for updates, you first must install an update, for windows update.. Then it tries to install the update, then I get the error message 800736cc..??? and cannot install??.. I am lost?
My System SpecsSystem Spec
Old 03-23-2009   #6 (permalink)


Vista Ultimate 32bit SP2
 
 

Re: Check For Updates

Have you tried the Win Update Reset and Repair Tools solution?

You can also try running as admin from command prompt, first checkdisk /f as decribed in 3 & 4 in this tutorial, then a SFC /Scannow.

You can also download and install the KB947821 System Update Readiness Tool for Windows Vista. This tool is designed to fix your error (among others). You can download it and install it locally. Perhaps the first thing to do.

All this will generate a number of logs. Read more in the tutorial for SFC. KB947821 will generate WINDOWS\Logs\CBS\CheckSUR.log. There should also be a WindowsUpdate.log in c:\windows. Have a look in that one too. You can also find some additional suggestions in this thread, which unfortunately has not been reported as solved.
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