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Vista - Office service pack 3 error 8024002d

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Old 04-02-2009   #1 (permalink)
alp


vista home 32bit
 
 

Office service pack 3 error 8024002d

I have Windows Vista. My Windows Updates is trying to install "Office XP Service Pack 3".
However, whenever I try to install it, I am prompted for a CD of "Microsoft Works Suite 2002 disc 1".

However, my computer never came with such a CD. It came with one called "Microsoft Works 8.5". (Besides, Vista was not being used in 2002, so something is weird.)

Since I don't have the required CD, my installation always fails with error code 8024002D.

Can someone please help me with this?

Thanks


Last edited by alp; 04-04-2009 at 09:00 PM..
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Old 04-02-2009   #2 (permalink)


Vista Ultimate x64 SP1
 
 

re: Office service pack 3 error 8024002d

There is no Vista Service Pack 3. What exactly are you trying to do?

How to ask for help
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Old 04-02-2009   #3 (permalink)
alp


vista home 32bit
 
 

re: Office service pack 3 error 8024002d

I'm sorry.
I am using Windows Vista, and my Windows Updates is trying to download "Office XP Service Pack 3".
My System SpecsSystem Spec
Old 04-02-2009   #4 (permalink)


Vista Ultimate x64 SP1
 
 

re: Office service pack 3 error 8024002d

OK, download the SP3 from here - Download details: Office XP Service Pack 3 (SP3), scroll down and find "OfficeXpSp3-kb832671-fullfile-enu.exe" Once downloaded, click and follow instructions for installing the service pack. Be aware that the SP may "ask" for the XP Office disk, so have them readily available just in case.

Also, according to Windows Vista Compatibility Center, Office XP is compatible with Vista (32-bit)

Windows Vista Compatibility Microsoft Microsoft Office XP Professional

Good luck
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Old 04-04-2009   #5 (permalink)
alp


vista home 32bit
 
 

re: Office service pack 3 error 8024002d

Thanks.
It did ask for my original CD which I can't locate.
I chose instead to hide the update.
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Old 04-05-2009   #6 (permalink)


Microsoft® Windows Vista™ Ultimate x64 SP2 Windows 7 7127 x64
 
 

Re: Office service pack 3 error 8024002d

If you have your Office XP (or works) key you can download it - make a DVD and then use your update.

Last edited by echrada; 04-05-2009 at 07:45 AM..
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Old 04-05-2009   #7 (permalink)


Vista Ultimate SP2/Windows 7 Ultimate x64
 
 

Re: Office service pack 3 error 8024002d

Works is a boiled down version of Office, that's why it is trying to install Office Service Pack 3. If you could find the CD that Works came on, that is all that is required, insert that.

Alternatively user the full version of the update as linked by a previous poster.

It's important to keep Office/Works up to date for security reasons.

Make sure that your Windows Updates come from "Microsoft Update" and you have it set to install updates for everything, not just Windows.

If the "Fullfile" update does the same thing, then I suggest you make a real effort to locate that CD.
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Old 04-05-2009   #8 (permalink)


Vista Ultimate x64 SP1
 
 

Re: Office service pack 3 error 8024002d

Quote  Quote: Originally Posted by echrada View Post
If you have your Office XP (or works) key you can download it - make a DVD and then use your update.
Care to explain how this is done?
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Old 04-05-2009   #9 (permalink)


Microsoft® Windows Vista™ Ultimate x64 SP2 Windows 7 7127 x64
 
 

Re: Office service pack 3 error 8024002d

http://www.microsoft.com/products/wo...date_1001.mspx


How do I find the Product Identification Number (PID) required to order the upgrade?
The Product Identification Number (PID) can be located in the Help, About Microsoft Works.

Last edited by echrada; 04-05-2009 at 03:45 PM..
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Old 04-06-2009   #10 (permalink)


Vista Ultimate x64 SP1
 
 

Re: Office service pack 3 error 8024002d

I know how to find the PID, I want to know where you can download Office XP to make this DVD you're talking about?
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