Vista - BSOD, from Windows Updates?

Hey everybody, I have an issue. I just bought a new Dell Inspiron 1545 laptop with Vista Premium x64. I have re-installed this computer numerous times, installing with the drive in SATA mode, and AHCI mode. I have also tested if this is due to a specific application like antivirus, and the BlueScreen appears in all cases. I can say that the past couple times I've seen it BlueScreen on me is after installing a couple updates - KB957000 and KB952714. I'm not sure if that has any cause or not, but I am tired of this happening. If it is a Windows Update causing these problems, then I think M$ needs to test their updates better. If it is only x64 related, then they need to know what they're doing before they make it mainstream. Here the follow-up error to the BSOD after booting into safemode. I am also attaching the three files that contain the raw data of this BSOD.

Product
Windows
Problem
Shut down unexpectedly
Date
4/11/2009 2:35 AM
Status
Report Sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033


Files that help describe the problem (some files may no longer be available)
Mini041109-01.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: a
BCP1: 0000000000000080
BCP2: 000000000000000C
BCP3: 0000000000000001
BCP4: FFFFF80001C3D989
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: d045329a-80d8-40a0-ad75-7472dde35129

It looks a driver problem with your Creative device:

OA009Vid.sys

Do you have a Creative tuner card?

I'd uninstall the driver through device manager and manually download and install the drivers from the creative website myself.

Ok, here's the update. I found this TechNet article that seemed to help me out alot. I downloaded/installed the Kernel Debugger tools for Vista x64 and ran according to the article. I found that there is an issue with a file - C:\Windows\System32\Drivers\OA009vid.sys. Did a Google search on this file and found it to be for the Creative Integrated Webcam I have in my laptop. I found a Windows Update available for this hardware (which I had removed previously thinking this was the cause).

If I have another BSOD, I will run the debugger program to find the cause of it this time around, and I'll update accordingly.


Thanks,
Jonathan

Nice one Mr.Eyeball

Thanks mate

Although it looks like the OP sussed it himself

Oh wow, thanks guys! Yeah I found an update on Windows Update that had a fix for it. But I'll definitely look for a driver update. I'm afraid I won't find one though, as this device is OEM specific - just like installing Intel video drivers on a Dell... you typically can't. But I'll look and see if I can find a driver from Creative for it.


Thanks guys!

Compare your current driver version to the one here (check in Device Manager),

Drivers and Downloads

Release Date:11/30/2008
Version:1.0.2.825, A00
Download Type:Driver
File Size:4 MB

From the OPs minidump:

Image name: OA009Vid.sys
Timestamp: Tue Oct 07 13:36:04 2008 (48EACB14)