OK, i have this problem, when i put a dvd (any dvd) into either dvd drive i get the following message :
"Windows cannot access this disc. The disc might be corrupt. Make sure the disc uses a format that windows recognises. If the disc is unformatted, you need to format it before using it."
My OS Is Vista Ultimate x64
My dvd drives are according to vista:
Lite-on dvdrw shm-165p6s scsi cdrom device
TSSTcorp DVD_rom SH-D162D scsi cdrom device
Problem 1 - is that the drives are actually ide and not scsi
Problem 2 - doesnt matter what disc i put in neither of them can read it
Problem 3 - its definatly vista an not hardware as both drives work perfect in same machine with windows 7 instalation
Ive had this problem twice before and its due to an update windows installs... but which one?? It always happens during the instalation of sp1 or within days after it. The last time it happened was at my last install of vista x64, sep 2008. I think i got the KB number from this site but i cant find the right one to uninstall.
does anyone know which KB update i should uninstall please? ive spent 4 hours looking through masses of google results to no result. Someone surely has had the same issue please???
Ive already uninstalled KB943899 but that didnt fix it.