Vista - Windows Update freezes / gives errors

ameron · 05-14-2009

Hello everyone!

I have a big problem! Windows Update stopped working on my home computer from some days. It has been about a week now. I would like to know if someone experienced the same and have a solution.
The OS installed is Wndows Vista Home Premium x64 SP1.
The problem is the following:

When it first appeared about a week ago Windows Update noticed me that one
update was available for download. I started the download, but even though
the progress bar was moving, the process didn't go on and the installation %
didn't move from 0. After some time (probably about 15 minutes) I decided to
stop the download using the button in the Update window. Doing that, Update
freezed and the only way I could close it was killing it from the Task
Manager. I then tried to run Update again (without rebooting) and this time
the Update window showed up completely blank (just white) and freezed once
again. At that point I rebooted my computer.
After that Windows Update haven't noticed me of any updates (even though in
the last few days there were some available) and if I try to click on "Check
for updates" the Update freezes just like explained before.

I found a procedure in some microsoft forum and tried it: I stopped the Update and
BITS services (Update service couldn't be stopped while Update was frozen,
had to reboot), then I renamed the %systemroot%/softwaredistribution
directory and started the two services again.
After that procedure Update doesn't freeze anymore, but neither gives me
updates notices and when I "Check for updates" it gives me an error (code
80080005).

Someone has any idea what is wrong in my computer? Nothing unusual happened
before the problem showed up. No particular installations or anything, just
normal routine computer usage.

Thanks!
ameron

**Orbital Shark** · 05-14-2009

Hi ameron, welcome to the forums.

This can sometimes be caused by your IE settings (or proxy) you could try resetting Internet Explorer to it's default and see if that helps.

Additional: I've just located this - http://support.microsoft.com/kb/947864 - which might help

Jeff

**stoneys-nutz** · 05-15-2009

here is another link which may help you, it seems to be a com+ problem, anyways i hope this helps

You may receive an "Error code 80080005 -- server execution failed." error message when you start many COM+ applications

05-14-2009	#1 (permalink)
ameron Vista Home Premium x64 1 posts	Windows Update freezes / gives errors Hello everyone! I have a big problem! Windows Update stopped working on my home computer from some days. It has been about a week now. I would like to know if someone experienced the same and have a solution. The OS installed is Wndows Vista Home Premium x64 SP1. The problem is the following: When it first appeared about a week ago Windows Update noticed me that one update was available for download. I started the download, but even though the progress bar was moving, the process didn't go on and the installation % didn't move from 0. After some time (probably about 15 minutes) I decided to stop the download using the button in the Update window. Doing that, Update freezed and the only way I could close it was killing it from the Task Manager. I then tried to run Update again (without rebooting) and this time the Update window showed up completely blank (just white) and freezed once again. At that point I rebooted my computer. After that Windows Update haven't noticed me of any updates (even though in the last few days there were some available) and if I try to click on "Check for updates" the Update freezes just like explained before. I found a procedure in some microsoft forum and tried it: I stopped the Update and BITS services (Update service couldn't be stopped while Update was frozen, had to reboot), then I renamed the %systemroot%/softwaredistribution directory and started the two services again. After that procedure Update doesn't freeze anymore, but neither gives me updates notices and when I "Check for updates" it gives me an error (code 80080005). Someone has any idea what is wrong in my computer? Nothing unusual happened before the problem showed up. No particular installations or anything, just normal routine computer usage. Thanks! ameron
My System Specs

05-14-2009	#2 (permalink)
Orbital Shark Vista x86, Windows 7 x86 Build 7201 (Clean install) 34 posts	Re: Windows Update freezes / gives errors Hi ameron, welcome to the forums. This can sometimes be caused by your IE settings (or proxy) you could try resetting Internet Explorer to it's default and see if that helps. Additional: I've just located this - http://support.microsoft.com/kb/947864 - which might help Jeff
My System Specs

05-15-2009	#3 (permalink)
stoneys-nutz Vista Ultimate x64, SP2 1,551 posts	Re: Windows Update freezes / gives errors here is another link which may help you, it seems to be a com+ problem, anyways i hope this helps You may receive an "Error code 80080005 -- server execution failed." error message when you start many COM+ applications
My System Specs

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