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mshtml.dll Internet Explorer 8 crash

  1. 14 May 2009 #1


    donmug

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    mshtml.dll Internet Explorer 8 crash

    Since accepting the IE8 Windows update, I keep having
    IE8 crashes always with mshtml.dll indicated as the fault module.
    Any advice on what to do?


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  2. 15 May 2009 #2
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    stoneys-nutz

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    Re: mshtml.dll Internet Explorer 8 crash

    hello donmug
    this seems to be a common problem with IE8, i would try to disable all addons and see how it goes, (tools, manage addons,), and then enable them one at a time and see which ones (if any) are causing the problem, also check the MS site to see if there is any info there. after looking around various sites it seem mshtml.dll is image rendering, do you have the latest drivers ?, seems an odd cure but may work, also i have read that some users have had good reults by reinstalling java, lastly click the link and give this try. i hope some of this is of some use and you get this problem sorted

    Mshtml.dll - How to Mshtml.dll Fix Fast

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  3. 15 May 2009 #3


    donmug

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    Re: mshtml.dll Internet Explorer 8 crash

    Thanks for the suggestions. Regarding the drivers, specifically what
    drivers would be affecting IE8? I have a relatively new Laptop (Jan 2009)
    but will look for new drivers that might affect IE8. Which ones should I be looking for?. Thanks for the help

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  4. 15 May 2009 #4
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    H2SO4

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    Re: mshtml.dll Internet Explorer 8 crash

    Quote Originally Posted by donmug View Post
    Thanks for the suggestions. Regarding the drivers, specifically what
    drivers would be affecting IE8? I have a relatively new Laptop (Jan 2009)
    but will look for new drivers that might affect IE8. Which ones should I be looking for?. Thanks for the help
    MSHTML is what interprets the page source and lays out the page in the browser window. As the other response mentioned, crashes in MSHTML are usually caused by add-ons which are interfering. Try going through the "IE - Reset" tutorial here to clean up IE's configuration and deactivate add-ons.

    It's unlikely updating drivers will help. It's not that type of "rendering".

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  5. 15 May 2009 #5


    donmug

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    Re: mshtml.dll Internet Explorer 8 crash

    I would like to try the IE Reset tutorial as is suggested.
    Where do I find it.
    Thanks

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  6. 15 May 2009 #6
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    stoneys-nutz

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    Re: mshtml.dll Internet Explorer 8 crash

    hi donmug,
    follow this link.


    Internet Explorer - Reset

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  7. 15 May 2009 #7
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    dmex

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    Re: mshtml.dll Internet Explorer 8 crash

    Quote Originally Posted by donmug View Post
    I would like to try the IE Reset tutorial as is suggested.
    Where do I find it.
    Thanks
    Hi Donmug,

    You can find the Tutorial here: Internet Explorer - Reset

    Steven

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  8. 31 May 2009 #8


    hexaae

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    Re: mshtml.dll Internet Explorer 8 crash

    No these kind of errors, always the same Offset/Exception code, have nothing to do with add-ons. They happen frequently in IE8 even if you run IE without add-ons.
    Something must be buggy in latest mshtml.dll as A LOT of users reported such crashes...

    This is a typical error:

    Firma del problema
    Nome evento problema: APPCRASH
    Nome applicazione: iexplore.exe
    Versione applicazione: 8.0.6001.18702
    Timestamp applicazione: 49b3ad2e
    Nome modulo con errori: mshtml.dll
    Versione modulo con errori: 8.0.6001.18702
    Timestamp modulo con errori: 49b3aeb3
    Codice eccezione: c0000005
    Offset eccezione: 000a25c6
    Versione SO: 6.0.6001.2.1.0.768.3
    ID impostazioni locali: 1040
    Informazioni aggiuntive 1: fd00
    Ulteriori informazioni 2: ea6f5fe8924aaa756324d57f87834160
    Ulteriori informazioni 3: fd00
    Ulteriori informazioni 4: ea6f5fe8924aaa756324d57f87834160
    Ulteriori informazioni sul problema
    ID bucket: 1183185906

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  9. 31 May 2009 #9


    donmug

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    Re: mshtml.dll Internet Explorer 8 crash

    Actually, I took the previous suggestion about turning off AddOn Plug ins and then adding them back one by one to discover what could be the cause. I discovered that the Flash Plug in seemed to be the cause of the crashes. I did not have the crashes when it was disabled. Next I deleted it and then reinstalled it. Since then I have not had a crash however I have not done too much testing. So perhaps I still will have
    this problem. But disabling the Adobe Flash Plug and reinstalling it seemed to make a difference.

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  10. 31 May 2009 #10


    hexaae

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    Re: mshtml.dll Internet Explorer 8 crash

    No as I said I did deep tests and have always been able to reporduce exactly the same crash (same Offset/Execption code!) even testing with IE with no add-ons (enter "inter" in Start...). Must be a real bug in mshtml.dll... Let's hope to see an update within a pair of weeks because there are days when it crashes frequently.
    I can say happens more often if you for example open a group of tabs simultaneously or many tabs with a lot of images. Try to load a lot of pages and furiosly open/close/switch links and tabs (you can open tabs faster clicking mid-mouse-button)...

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