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Vista - Configuring windows updates

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Old 07-15-2009   #1 (permalink)


Vista Home Premium 32 bit. SP1 & SP2
 
 

Configuring windows updates

I received 4 updates today and all 4 installed however one update KB961371 showed error 800703F9. While configuring updates it would show Stage 1 of 3-0%complete. Then it would show updates not configured propertly. I tried this several time, same results. I did a system restore and then tried installing only the security update, same results. After this I reinstalled the other 3 update with no problem. This is the first time I have had a update not to install. I am using AVG Internet Security 8.5 version, however I don't think this is the problem as I have received over 130 windows updates inthe past. I do have windows set to install updates automatically every day. I have contacted MS with this information but have not received a answer. To tell the truth I trust the forum more. I look up some information and this update applies to 2008 windows server Itanium-based system. I have a HP Pavilion s3120n with AMD 64 live processor. Comments welcome.


Last edited by william gunkel; 07-15-2009 at 09:52 PM.. Reason: Not sure if this update is for my system
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Old 07-17-2009   #2 (permalink)


Vista Bussiness x64 PL
 
 

Re: Configuring windows updates

Try install this hotfix manually http://www.microsoft.com/downloads/d...displaylang=en
if you can't install it in normal mode try install it in safe mode
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Old 07-17-2009   #3 (permalink)


Vista Home Premium 32 bit. SP1 & SP2
 
 

Re: Configuring windows updates

Quote  Quote: Originally Posted by Flavius View Post
Try install this hotfix manually http://www.microsoft.com/downloads/d...displaylang=en
if you can't install it in normal mode try install it in safe mode
Thank you, I have tried both ways and it will not. Got a error code that it could not be done in safe mode?? I have tried several things now from the advise of MS but nothing worked. It is just this one download I am having trouble with. I got a update for windows defender and it installed. Thanks again for the reply.
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safe-mode-error.jpg  
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Old 07-17-2009   #4 (permalink)


Vista Home Premium 32 bit. SP1 & SP2
 
 

Re: Configuring windows updates

Good news It was the Windows modules installer. It was set on manual so I clicked on start and then went to updates and was I happy, the security update installed. I went back and changed the setting to automatic so it will start at boot time. If anyone has this problem click on start, then run and type in services,msc and locate it in the list of services.
Attached Thumbnails
windows-modules-installer.jpg  
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Old 07-19-2009   #5 (permalink)


Vista Home Premium 32 bit. SP1 & SP2
 
 

Re: Configuring windows updates

Here is some instruction from MS on checking out why your windows updates might not be installing.
Step 1: Verify the relevant Windows Update services
=======================================
1. Click "Start", click "Run", type "services.msc" (without quotation marks) in the open box and click "OK".
2. Double click the service "Background Intelligent Transfer Service".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.

4. Please repeat the above steps with another service:

Automatic Updates

You can also temporarily stop these services, restart the computer, and then start these services again. If one of the two services is missing, please let me know.

Step 2: Rename the Windows Update Softwaredistribution folder
=================================================
One possible cause is that Windows Update's temporary folder contains corrupted files. This step will clean its "Download", which contains the Windows Update downloaded update installation files. After renaming this folder, all the files will be automatically recreated, except the Windows Update History data and downloaded updates' installation files. This will have no negative effect on your computer's performance.

1. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter". In the command window, type "net stop WuAuServ" (without quotations) and press "Enter".
2. Click "Start", "Run", type: "%windir%" (without quotations) and press "Enter".
3. Double-click the SoftwareDistribution folder.
4. In the opened folder, rename the folder Download to Download.old.
5. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter". In the command window, type "net start WuAuServ" (without quotations) and press "Enter".

Note: After resolving this Windows Update issue, please feel free to delete the Download.old folder.
Be sure to check out your problem and Solutions center. That's where I found out that the Windows Modules Installer was not working and after I started it the download worked fine.
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