Try install this hotfix manually http://www.microsoft.com/downloads/d...displaylang=en
if you can't install it in normal mode try install it in safe mode

Originally Posted by Flavius

Try install this hotfix manually http://www.microsoft.com/downloads/d...displaylang=en
if you can't install it in normal mode try install it in safe mode

Thank you, I have tried both ways and it will not. Got a error code that it could not be done in safe mode?? I have tried several things now from the advise of MS but nothing worked. It is just this one download I am having trouble with. I got a update for windows defender and it installed. Thanks again for the reply.

Good news It was the Windows modules installer. It was set on manual so I clicked on start and then went to updates and was I happy, the security update installed. I went back and changed the setting to automatic so it will start at boot time. If anyone has this problem click on start, then run and type in services,msc and locate it in the list of services.

Here is some instruction from MS on checking out why your windows updates might not be installing.
Step 1: Verify the relevant Windows Update services
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1. Click "Start", click "Run", type "services.msc" (without quotation marks) in the open box and click "OK".
2. Double click the service "Background Intelligent Transfer Service".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.

4. Please repeat the above steps with another service:

Automatic Updates

You can also temporarily stop these services, restart the computer, and then start these services again. If one of the two services is missing, please let me know.

Step 2: Rename the Windows Update Softwaredistribution folder
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One possible cause is that Windows Update's temporary folder contains corrupted files. This step will clean its "Download", which contains the Windows Update downloaded update installation files. After renaming this folder, all the files will be automatically recreated, except the Windows Update History data and downloaded updates' installation files. This will have no negative effect on your computer's performance.

1. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter". In the command window, type "net stop WuAuServ" (without quotations) and press "Enter".
2. Click "Start", "Run", type: "%windir%" (without quotations) and press "Enter".
3. Double-click the SoftwareDistribution folder.
4. In the opened folder, rename the folder Download to Download.old.
5. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter". In the command window, type "net start WuAuServ" (without quotations) and press "Enter".

Note: After resolving this Windows Update issue, please feel free to delete the Download.old folder.
Be sure to check out your problem and Solutions center. That's where I found out that the Windows Modules Installer was not working and after I started it the download worked fine.