Vista - Vista Security Update Won't Install

syoder · 08-20-2009

Hello:

I'm running Vista Service Pack 1 on a Fujitsu Tablet PC (T4220). For several days, I've been unable to install the Vista Security Update KB971657. The update downloads, my machine reboots, and then an error message comes up "Updates not configured correctly." The machine shuts down, reboots, and then gives the message "reverting changes." When I go to Windows Update in the Control Panel, I see that the update failed, but no error code appears.

So far I have:

1. Disabled my antivirus program (Kaspersky), and tried to download and install again, but no luck.
2. Done a clean boot by changing the settings in the System Configuration Utility, rebooted, and tried to download and install again, with no luck.

In reading through this section of the forum, I see at least one case in which an update wouldn’t install because the user has Service Pack 1 but should have SP2.
Should I try downloading SP2 and see if this resolves the problem? Though I’m curious why Microsoft hasn’t installed SP2 automatically on this machine since my settings are for automatic installation of updates.

Any guidance would be most appreciated.

Steve

**Flavius** · 08-21-2009

Quote: Originally Posted by syoder

Should I try downloading SP2 and see if this resolves the problem? Though I’m curious why Microsoft hasn’t installed SP2 automatically on this machine since my settings are for automatic installation of updates.

Yes.Download & install SP2 from Microsoft Download Center in safe mode

syoder · 08-21-2009

Thanks for your help.

08-20-2009	#1 (permalink)
syoder Vista Business 32bit 4 posts	Vista Security Update Won't Install Hello: I'm running Vista Service Pack 1 on a Fujitsu Tablet PC (T4220). For several days, I've been unable to install the Vista Security Update KB971657. The update downloads, my machine reboots, and then an error message comes up "Updates not configured correctly." The machine shuts down, reboots, and then gives the message "reverting changes." When I go to Windows Update in the Control Panel, I see that the update failed, but no error code appears. So far I have: 1. Disabled my antivirus program (Kaspersky), and tried to download and install again, but no luck. 2. Done a clean boot by changing the settings in the System Configuration Utility, rebooted, and tried to download and install again, with no luck. In reading through this section of the forum, I see at least one case in which an update wouldn’t install because the user has Service Pack 1 but should have SP2. Should I try downloading SP2 and see if this resolves the problem? Though I’m curious why Microsoft hasn’t installed SP2 automatically on this machine since my settings are for automatic installation of updates. Any guidance would be most appreciated. Steve
My System Specs

08-21-2009	#2 (permalink)
Flavius Vista Bussiness x64 PL 1,557 posts	Quote: Originally Posted by syoder Should I try downloading SP2 and see if this resolves the problem? Though I’m curious why Microsoft hasn’t installed SP2 automatically on this machine since my settings are for automatic installation of updates. Yes.Download & install SP2 from Microsoft Download Center in safe mode
My System Specs

08-21-2009	#3 (permalink)
syoder Vista Business 32bit 4 posts	Thanks for your help.
My System Specs

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