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Vista - Vista SP2 Install Error

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Old 09-25-2009   #1 (permalink)


32bit
 
 

Vista SP2 Install Error

Hello,

If there is already a thread on this, please post me back the link. I couldn't find it.

Windows Vista SP2 finally hit my windows update. When I run it from windows update, it goes through a few install screens, (usual permission screens, etc), then attempts to run and displays a status bar for a few minutes. Each time I've tried it, it will eventually say:

SOME UPDATES WERE NOT INSTALLED
FAILED: 1 UPDATE
ERRORS FOUND:
CODE 80070570
WINDOWS UPDATE ENCOUNTERED AN UNKNOWN ERROR


Yes -- I do have SP1 installed.

I've been doing a little reading about this online, and I've seen it suggested a chkdsk be run, so I thought I'd go ahead and do this and post my results in case this is helpful to anyone. Please assist. I'd really like to get SP2 in.

C:\Windows\system32>chkdsk
The type of the file system is NTFS.
Volume label is OS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
196800 file records processed.
File verification completed.
2290 large file records processed.
0 bad file records processed.
0 EA records processed.
59 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
Error detected in index $I30 for file 145.ex entries processed)
Error detected in index $I30 for file 145.
247746 index entries processed.
Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.


PS - also, i tried to download the standalone version directly from microsoft.com and install it, which took quite a bit longer to run, but after it was finished, I got an error there, too, which said something about the file being corrupt and unreadable...

My System SpecsSystem Spec
Old 09-25-2009   #2 (permalink)


Vista Bussiness x64 PL
 
 

Re: Vista SP2 Install Error

Try install SP2 in safe mode if it also fail then:

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

When it finish type in cmd.exe

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

on your desktop appear sfcdetails.txt

2.Try reregister WU How do I reset Windows Update components?
3.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
This tool even don't help create CheckSur.log file in C:\Windows\Logs\CBS\CheckSUR.log


4.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:

firegenul

it creates report from WindowsUpdate.log and is stored in C:\Windows\System32 as FireGenReport.htm

FireGenReport.htm,CheckSur.log and sfcdetails.txt pack and attache to post
My System SpecsSystem Spec
Old 09-26-2009   #3 (permalink)


32bit
 
 

Re: Vista SP2 Install Error

Here is the result of my sfc /scannow:

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 74% complete.

Windows Resource Protection could not perform the requested operation.

I will continue with the other steps, but I just wanted to get this posted.
My System SpecsSystem Spec
Old 09-26-2009   #4 (permalink)


32bit
 
 

Re: Vista SP2 Install Error

I went ahead and ran findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

I've attempted to attach those results to this post.
Attached Files
File Type: txt sfcdetails.txt (18.0 KB, 11 views)
My System SpecsSystem Spec
Old 09-26-2009   #5 (permalink)


32bit
 
 

Re: Vista SP2 Install Error

just wanted to update you on each step.

I ran the windows "fixit" tool per your step 2 -- 2.Try reregister WU

I rebooted and again tried to run SP2. Still erroring out. Proceeding to next step...
My System SpecsSystem Spec
Old 09-26-2009   #6 (permalink)


32bit
 
 

Re: Vista SP2 Install Error

tried step 3: 3.Run Readiness Tool

the first time i ran it, the progress bar froze about 80% of the way through the install. So I stopped it and re-booted, re-downloaded, and attempted again, and now the progress bar won't even proceed past zero %. Can get the tool to install.

my checksur log is attached.
Attached Files
File Type: log CheckSUR.log (335 Bytes, 6 views)
My System SpecsSystem Spec
Old 09-26-2009   #7 (permalink)


32bit
 
 

Re: Vista SP2 Install Error

I'm trying to attach FireGenReport.htm to this thread, but VISTAFORUMS is telling me "invalid file". How do I get you this information?
My System SpecsSystem Spec
Old 09-26-2009   #8 (permalink)


Vista Bussiness x64 PL
 
 

Re: Vista SP2 Install Error

Quote  Quote: Originally Posted by rdstill View Post
I'm trying to attach FireGenReport.htm to this thread, but VISTAFORUMS is telling me "invalid file". How do I get you this information?
Pack this file to *.zip,*.rar, or *.7z and then attache.I'll answer in few hours
My System SpecsSystem Spec
Old 09-26-2009   #9 (permalink)


32bit
 
 

Re: Vista SP2 Install Error

Here is FireGenReport (attached)
Attached Files
File Type: doc FireGenULReport.doc (1.47 MB, 17 views)
My System SpecsSystem Spec
Old 09-26-2009   #10 (permalink)


xp but upgraded to vista home premium
 
 

Re: Vista SP2 Install Error

my dell latitude d620 didn't come with vista but i have a purchased product key my system crashed and i had to roll back to xp professional because i cannot find my vista home premium disk can someone tell me if there is site where i can download the software and reinstall with my product key instead of buying another disk or copy or windows... thanks
My System SpecsSystem Spec
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