hotbowler178
New Member
My sons laptop is currently stuck at the screen "Configuring updates: Stage 3 of 3 - 0% complete. Do not turn off your computer."
It has been like this over that last hour or so. It keeps rebooting to the same screen.
I have turned it off and tried safe mode, goes to the same screen.
I have the reinstallation dvd for this laptop.
What do I need to do to attempt recovery of the OS and will any data he has be kept or will it be lost?
It has been like this over that last hour or so. It keeps rebooting to the same screen.
I have turned it off and tried safe mode, goes to the same screen.
I have the reinstallation dvd for this laptop.
What do I need to do to attempt recovery of the OS and will any data he has be kept or will it be lost?
My Computer
System One
-
- Manufacturer/Model
- Dell Inspiron 1525
- Memory
- 3GB