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| | Vista - updates fail to load error |
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| 11-07-2009 | #1 |
| vista 32bit | updates fail to load error i keep getting fail error messages after it reboots can't load updates these are them Cumulative Update for Media Center for Windows Vista (KB974306) Installation date: 11/7/2009 9:12 AM Installation status: Failed Error details: Code 80073712 Update type: Recommended Install this update to resolve issues with Media Center for Windows Vista. For a complete listing of the issues that are included in this cumulative update, see Microsoft Knowledge Base article 974306. After you install this item, you may have to restart your computer. More information: October 2009 Cumulative Update for Media Center for Windows Vista Help and Support: Microsoft Support Update for Internet Explorer 8 for Windows Vista (KB976749) Installation date: 11/6/2009 3:03 PM Installation status: Failed Error details: Code 8007041D Update type: Important Install this update to resolve issues that may occur after installing the Internet Explorer cumulative security update issued as MS09-054 (http://www.microsoft.com/technet/sec.../ms09-054.mspx). After you install this item, you may have to restart your computer. More information: An update is available for Internet Explorer that resolves issues that occur after you apply security update 974455 (MS09-054) Help and Support: Microsoft Support Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2 (KB974470) Installation date: 11/6/2009 3:02 PM Installation status: Failed Error details: Code 8007041D Update type: Important A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system. More information: MS09-061: Description of the security update for the Microsoft .NET Framework 2.0 Service Pack 2 on Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2: October 13, 2009 Help and Support: Microsoft Support Update for Internet Explorer 8 for Windows Vista (KB976749) Installation date: 11/6/2009 3:03 PM Installation status: Failed Error details: Code 8007041D Update type: Important Install this update to resolve issues that may occur after installing the Internet Explorer cumulative security update issued as MS09-054 (http://www.microsoft.com/technet/sec.../ms09-054.mspx). After you install this item, you may have to restart your computer. More information: An update is available for Internet Explorer that resolves issues that occur after you apply security update 974455 (MS09-054) Help and Support: Microsoft Support help please |
| My System Specs |
| 11-07-2009 | #2 |
| Vista Bussiness x64 PL | Re: updates fail to load error Quote: Error details: Code 80073712 solutions: 1.Fill missing files & keys -worth only to try if damages are not too big -I have to diagnose it is worth to do or not. 2.Repair installation follow to below: 1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type: sfc /scannow When it finish type in cmd.exe findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt on your desktop appear sfcdetails.txt 2.Try reregister WU How do I reset Windows Update components? 3.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7 This tool even don't help create CheckSur.log file in C:\Windows\Logs\CBS\CheckSUR.log 4.Download firegenul Altair Technologies Ltd. place firegenul.exe in C:\Windows\System32 next again run cmd.exe with admin previlliges and type: firegenul it creates report from WindowsUpdate.log and is stored in C:\Windows\System32 as FireGenReport.htm FireGenReport.htm,CheckSur.log,sfcdetails.txt pack and attache to post |
| My System Specs |
| 11-07-2009 | #3 |
| vista 32bit | Re: updates fail to load error i went thru all steps still no fix i get thru upto stage 3 update then it reverts back error not configure correctly i dont know how to get checksur.log get error message in update page of code 80073712 if it helps Last edited by speedy1gon; 11-07-2009 at 05:51 PM.. Reason: add |
| My System Specs |
| 11-08-2009 | #4 |
| Vista Bussiness x64 PL | Re: updates fail to load error Of course all steps couldn't at once fix your issue.I have to analyze logs,then I try fill missing files & keys manually.Under posting area is attachments manager.The best way pack all files to *.zip and use attachments meanger to upload it.(Image below attached) |
| My System Specs |
| 11-08-2009 | #5 |
| vista 32bit | Re: updates fail to load error ok found checksur log i sent it |
| My System Specs |
| 11-08-2009 | #6 |
| Vista Bussiness x64 PL | Re: updates fail to load error The tool report about corrupted these keys: Quote: HKEY_LOCAL_MACHINE\REM_SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_bthmtpenum.inf_31bf3856ad364e35_0.0.0.0_none_23d1b875dc1c1425] "Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~x86~~7.0.6002.18112.bthmtpenum.inf"="6.0.6002.18112@128" [HKEY_LOCAL_MACHINE\REM_SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_wpdfs.inf_31bf3856ad364e35_0.0.0.0_none_49c6cb2f1ac5fe37] "Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~x86~~7.0.6002.18112.wpdfs.inf"="6.0.6002.18112@128" [HKEY_LOCAL_MACHINE\REM_SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_wpdmtp.inf_31bf3856ad364e35_0.0.0.0_none_43743b50cedad977] "Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~x86~~7.0.6002.18112.wpdmtp.inf"="6.0.6002.18112@128" [HKEY_LOCAL_MACHINE\REM_SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_wpdmtphw.inf_31bf3856ad364e35_0.0.0.0_none_1c1880257795310c] "Microsoft-Windows-WPD7IP-SKU-Package~31bf3856ad364e35~x86~~7.0.6002.18112.wpdmtphw.inf"="6.0.6002.18112@128" Quote: C:\WindowsWinSxS\Manifests\msil_ehepg_31bf3856ad364e35_6.0.6002.22215_none_de0d807fe52ff24b.manifest Quote: C:\Windows\WinSxS\msil_ehepg_31bf3856ad364e35_6.0.6002.22215_none_de0d807fe52ff24b 1.Download attached to post FixPacks.zip file -in zip file is packed Packs folder -you have to unpack it and place directly on C: exactly as I show below: ![]() 2.Boot Vista DVD (if you don't have Vista DVD instead use special recovery disk Create a Recovery Disc ) Choose language>>Repair Computer>>WinRE>>command prompt and type: robocopy C:\Packs C:\ /E /IS reg load HKLM\REM_SOFTWARE C:\Windows\System32\config\Software reg import C:\Packs\Fix.reg del C:\Windows\Logs\CBS\CheckSur.log next boot into system and try install hotfixes again,if it again fail again run Readiness Tool and attache new CheckSur.log file |
| My System Specs |
| 11-08-2009 | #7 |
| vista 32bit | Re: updates fail to load error i ran thru packs with vista dvd then i try to in stall updates but with same failure so i ran thru test again and try to install readiness tool it would extract but no updates it stay same for long time with no update files below again |
| My System Specs |
| 11-09-2009 | #8 |
| Vista Bussiness x64 PL | Re: updates fail to load error You should at once show sfcdetails.txt log -as you can see yourself from this file there are many damages also in C:\Windows folder -Readiness Tool can't detect damages in whole C:\Windows -it can only detect issues in C:\Windows\Servicing and in C:\Windows\WinSxS folders.In your situation like yours Readiness Tool even not working correctly it can't detect or recogonise all problems.There is no worth to fill missing files and keys otherwise you have to exchange manually half your system .The best solution for you is Repair Install using Vista DVD SP2 or upgrade to Windows 7 if you don't have Vista DVD SP2 there are two methods to get it: METHOD I exchange Vista DVD How to replace Microsoft software or hardware, order service packs and product upgrades, and replace product manuals it will cost about 20$ METHOD II Prepare yourself sleapstreamed Vista SP2 Sliptream Vista SP2 You can also decide upgrade to Windows 7 Upgrade Install with Windows 7 - Windows 7 Forums maybe another solution is use System Restore System Restore - undo Of course it only help if you have correct checkpoint |
| My System Specs |
| 11-10-2009 | #9 |
| vista 32bit | Re: updates fail to load error first of all thank you for all help i went bought new hard drive reinstalled vista still loading up some updates an software but i think for the best we did give it a shot for repair but proven for me to be tooo. much time i really would like to devote somewere else im planning to get new puter soon i will try windows 7 maybe will do me better |
| My System Specs |
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