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update configuration failure

  1. #1


    Join Date : Dec 2009
    Posts : 8
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    Local Time: 09:13 PM

    update configuration failure

    i have windows vista that came preinstalled in my laptop...From few days i have problem configuring the updates..when i turn my laptop on there's a screen that comes up showing "configuration updates: stage 3 of 3 - 0% complete" and after a couple of seconds it read windows couldn't configure updates.Reverting changes....This is happening even though there is around 86GB of free space in my laptop....My user profile also stops working withing seconds when i connect to the internet giving following details
    problem signature:
    Problem Event Name: BEX
    Application Name: svchost.exe_ProfSvc
    Application Version: 6.0.6001.18000
    Application Timestamp: 47918b89
    Fault Module Name: repdrvfs.dll_unloaded
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 4791a770
    Exception Offset: 705f17d5
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 16393

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409......what should i do????

      My System SpecsSystem Spec

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  3. #2


    Join Date : Apr 2008
    Posts : 2,049
    Vista Bussiness x64 PL
    Local Time: 07:43 AM
    poland

     

    Re: update configuration failure

    Quote Originally Posted by amansharma View Post
    i have windows vista that came preinstalled in my laptop...From few days i have problem configuring the updates..when i turn my laptop on there's a screen that comes up showing "configuration updates: stage 3 of 3 - 0% complete" and after a couple of seconds it read windows couldn't configure updates.Reverting changes....
    MS about this error
    The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

    Restore system:
    System Restore - Undo

    When you restore system.

    Install service packs standalone versions from Microsoft Download Center (not from Windows Updates) Download available for Standalone Vista SP2

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  4. #3


    Join Date : Dec 2009
    Posts : 8
    vista home premium
    Local Time: 09:13 PM


      Thread Starter

    Re: update configuration failure

    Quote Originally Posted by Flavius View Post
    Quote Originally Posted by amansharma View Post
    i have windows vista that came preinstalled in my laptop...From few days i have problem configuring the updates..when i turn my laptop on there's a screen that comes up showing "configuration updates: stage 3 of 3 - 0% complete" and after a couple of seconds it read windows couldn't configure updates.Reverting changes....
    MS about this error
    The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

    Restore system:
    System Restore - Undo

    When you restore system.

    Install service packs standalone versions from Microsoft Download Center (not from Windows Updates) Download available for Standalone Vista SP2
    I downloaded SP2 as advised but it didn't get installed in my laptop due to ERROR:0x8004100a..so i even downloaded System Update Readiness Tool for Windows Vista(KB947821)...but that too didn't help in installating SP2....What should i do now???

      My System SpecsSystem Spec

  5. #4


    Join Date : Apr 2008
    Posts : 2,049
    Vista Bussiness x64 PL
    Local Time: 07:43 AM
    poland

     

    Re: update configuration failure

    Import this fix attached here:Environments.zip and restart computer.If it don't help run cmd.exe with administrative previlliges and type:

    sfc /scannow

    when it finish type:

    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

    on your desktop appear sfcdetails.txt file

    find also CheckSur.log file in C:\Windows\LOGS\CBS

    Both files:CheckSur.log and sfcdetails.txt attache to post.

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  6. #5


    Join Date : Dec 2009
    Posts : 8
    vista home premium
    Local Time: 09:13 PM


      Thread Starter

    Re: update configuration failure

    Quote Originally Posted by Flavius View Post
    Import this fix attached here:Environments.zip and restart computer.If it don't help run cmd.exe with administrative previlliges and type:

    sfc /scannow

    when it finish type:

    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

    on your desktop appear sfcdetails.txt file

    find also CheckSur.log file in C:\Windows\LOGS\CBS

    Both files:CheckSur.log and sfcdetails.txt attache to post.
    how do i run cmc.exe with administrator privilage???

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  7. #6


    Join Date : Apr 2008
    Posts : 2,049
    Vista Bussiness x64 PL
    Local Time: 07:43 AM
    poland

     

    Re: update configuration failure

    Quote Originally Posted by amansharma View Post

    how do i run cmc.exe with administrator privilage???
    cmd.exe ->Elevated Command Prompt

    EDIT
    Look also this article:http://support.microsoft.com/kb/952577

    Last edited by Flavius; 08 Dec 2009 at 01:07 PM.
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  8. #7


    Join Date : Dec 2009
    Posts : 8
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    Local Time: 09:13 PM


      Thread Starter

    Re: update configuration failure

    Quote Originally Posted by Flavius View Post
    Quote Originally Posted by amansharma View Post

    how do i run cmc.exe with administrator privilage???
    cmd.exe ->Elevated Command Prompt

    EDIT
    Look also this article:Error message when you try to install updates in Windows Vista, and the installation may fail: "WBEM_E_CRITICAL_ERROR (0x8004100A)"
    No sfcdetails.txt.file appeared on desktop...The results of running cmd.exe were as follows....

    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.
    C:\Windows\system32>
    C:\Windows\system32>findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\D
    esktop\sfcdetails.txt
    C:\Windows\system32>
    C:\Windows\system32>
    C:\Windows\system32>
    C:\Windows\system32>



    .....CheckSUR is as follows.....

    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6001.22375
    Package Version 5.0
    2009-12-08 23:31
    Checking Deployment Packages
    Checking Package Manifests and catalogs.
    Checking package watchlist.
    Checking component watchlist.
    Checking packages.
    Checking component store

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  9. #8


    Join Date : Apr 2008
    Posts : 2,049
    Vista Bussiness x64 PL
    Local Time: 07:43 AM
    poland

     

    Re: update configuration failure

    Thats interesting.Find CBS.log file in C:\Windows\Logs\CBS folder and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting

    Possibly %userprofile% variable has been corrupted and it must be fixed.

    Check both links:
    1) The User Profile Service failed the logon. User profile cannot be loaded.

    2)User Profile Error - Logged on with a Temporary Profile

    Last edited by Flavius; 08 Dec 2009 at 03:39 PM.
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  10. #9


    Join Date : Dec 2009
    Posts : 8
    vista home premium
    Local Time: 09:13 PM


      Thread Starter

    Re: update configuration failure

    Quote Originally Posted by Flavius View Post
    Thats interesting.Find CBS.log file in C:\Windows\Logs\CBS folder and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting

    Possibly %userprofile% variable has been corrupted and it must be fixed.

    Check both links:
    1) The User Profile Service failed the logon. User profile cannot be loaded.

    2)User Profile Error - Logged on with a Temporary Profile
    CBS.log file doesn't exist in C:\Windows\Logs\CBS folder...This folder contains 5 files:-
    1.CBS (Access is denied to this file)
    2.CBS.persist (Access is denied to this file also)
    3.CheckSUR and 4.CheckSUR.persist shows following-
    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6001.22375
    Package Version 5.0
    2009-12-08 23:31
    Checking Deployment Packages
    Checking Package Manifests and catalogs.
    Checking package watchlist.
    Checking component watchlist.
    Checking packages.
    Checking component store

    5.FilterList shows following-
    luafv 1 0
    FileInfo 3 0

    Also i want to inform u that everytime i connect to internet i get disconnected within seconds and reason being userprofile has stopped working and the windows help and support advised to change the DEP settings.I turned off DEP for all the available options but that gave a very poor and a very old look to the internet explorer as if it was not Vista but DOS..Can formatting the laptop help ???

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  11. #10


    Join Date : Apr 2008
    Posts : 2,049
    Vista Bussiness x64 PL
    Local Time: 07:43 AM
    poland

     

    Re: update configuration failure

    Quote Originally Posted by amansharma View Post

    CBS.log file doesn't exist in C:\Windows\Logs\CBS folder...This folder contains 5 files:-
    1.CBS (Access is denied to this file)
    This file it is CBS.log.Only you have incorrect settings and explorer hide file extensions -you should correct it in Control Panel>>Folder Options or use any external good file manager which show everything correct independly from system setting i.e popular Total Commander.there are also many freeware tools too i.e I'm using FreeCommander.

    In additional to above
    1. Prepare log from UserProfileView UserProfilesView - View user profiles information on your Windows

    Create log File>>Save
    2.Download WMI Diagnostic Tool WMIDiag.zip,unpack it and place to C:\Windows\System32 folder

    3.Run cmd.exe with administrative previllliges (right click on cmd.exe as admin)
    and type:

    WMIDiag.vbs


    and you have to wait for while (sometimes even one hour -it depence) then appear pop-up with created log.Maybe if you will have luck this tool solve your issue automatically.

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