Windows Update Error 80070643, Installing Updates for MS Office 2003 S&T Edition.

T

Timmah

Banned
I have 3 Updates I've been trying to install for a while, however they seem to keep failing. I've never had any issues previously with Windows Update, and I keep the computer relatively clean. I've tried a few troubleshooting steps ( Such as running my Registry Cleaner, Fix-its from Microsoft )

I am getting the Error 80070643. I ran the Fix-it from the Microsoft Website - Windows Update error 80070643 and the Microsoft Office Source Engine Service is already running.
I also went here, and ran the Fix-it which resets Windows Update, In Aggressive Mode - How do I reset Windows Update components?

Ran Windows Update again, Same error.

I’m running Windows Seven x64 Home Premium, I have not made any recent changes to my computer.


Either the Updates are bugged, or there's something else going on here. I'm going to try installing them from the Administrator Account - I am going to try in Normal Mode and In Safe Mode With Networking and post back the results. If anyone has any suggestions I'd be very grateful. Thanks :)

I've honestly never really had an issue with Updates. This is very odd.


**I tried Windows Update on Administrator with no success. I also tried to run it in Safe Mode, but it would not open.**


I'm going out - I will be back later.
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
Yipes. I do not have an Office 2003 Disc, I actually used a license that I obtained from an older system, which is no longer in running condition. I have a Setup.exe file I got from Microsoft, I will, however, reinstall Office once I locate the file on my Backup Drive. Thanks for the response, I'll let you know the results.


NVM, I found a [hopefully] unaltered .iso on a file-sharing site. I'm downloading it now and will be burning a disc.
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics Card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Keyboard
    stock
    Mouse
    stock Synaptics Pointing Device
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246
    I like chocolate milk!
Yeah, I've got a license. Thanks - I'm a technician. I'm not necessarily a software guy however. :P

Windows I can troubleshoot pretty well, driver issues, etc.
Hardware is my specialty.
Never had this issue however.
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
I'm working right now on
Method 2: Repair the Ose.exe file


From the link you posted, Flavius. I'll let you know how it goes.
I did manage to download a working image, great. :)


No luck. Looks like I'll be reinstalling Office.

Well, I tried reinstalling Office. First thing I found odd is that I couldn't remove the updates, which I usually do before uninstalling Office. "Fatal Error During Installation"

So I try again from Control Panel > Uninstall a Program > "Fatal Error During Installation"

Tried uninstalling another program, and that one Uninstalled fine. Looks like my Office installation is corrupted!!!

-.- You've got to be kidding me.. Well, off to do some research I guess. Thanks for your help.
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
Nevermind, I used the disc, and I was able to Uninstall/Reinstall. Seems to be working fine now. Thanks.
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
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