Ashvin Busviah
Vista Guru
There are several factors that can cause your failed installation of the Windows Vista Service Pack 1. I suggest that you go thru each of the step below and see if one or more will isolate the issue.
Clean Boot
---------------------------
1. Click the Start button.
2. Type MSCONFIG in the Start Search box then press the Enter key.
3. When the System Configuration window appear, click the Services tab.
4. Put a tick on the "Hide all Microsoft services" option.
5. Click the "Disable All" button.
6. Click the Apply button and then the Ok button next.
7. If you get a prompt to Restart the computer, please do so. Click the Restart button for changes to take effect.
8. After restarting, a dialog box should come up. Click the tick box where it shows the “Don’t show this message again” then click the Ok button.
9. After restarting, observe if your laptop would freeze after 20 minutes.
Disable AntiVirus
---------------------------
- Disable your AntiVirus program temporarily. Security settings applied by such protection programs can hold installation of Windows Update that sometimes change settings on your computer.
Run the Windows Update Reset Component tool in default option.
----------------------------------------------------------------------------------------------------------
1. Please visit the link below:
http://support.microsoft.com/kb/971058
2. Click on the Microsoft Fix it Microsoft Fix it 50202 and when you get to the option to choose Default and Agressive, choose the Default option and follow the next instructions.
3. Restart the computer afterwards.
Enable important Windows Services
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1. Click the Start button.
2. Type SERVICES in the Start Search box then press the Enter key.
3. From the Services window that will come up, scroll to the bottom portion of the list. Locate the following services:
- Windows Installer
- Windows Modules Installer
4. Double-click on each service above to bring up the Properties window.
5. Make sure that the “Startup type” value is set to Automatic. If not, simply click the box and select “Automatic.”
6. Click the Start button under “Service Status” if available.
7. Click Apply followed by the Ok button.
Unregister Windows Installer and then reregister Windows Installer
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1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.
Add DNS
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1. Click Start > Control Panel (Classic View) > Network and Sharing Center > Manage Network Connections > Local Area Connection > Right Click and click on Properties.
2. Double-click Internet Protocol Version 4 > Mark the Use the following DNS Server Addresses.
3. Set the IP Addresses for "Preferred DNS Server" as 4.2.2.1 and for "Alternate DNS Server" as 4.2.2.2 and click OK twice.
Remove Proxy Server Entry
------------------------------------
1. Open Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Connections tab, and then click LAN Settings.
4. In the Local Area Network (LAN) Settings dialog box, click to select the Automatically detect settings check box, and then click OK.
5. Quit Internet Explorer.
6. Click Start, click Run, type cmd, and then click OK.
7. Type the following commands. Press ENTER after each command.
a. proxycfg -d
b. net stop wuauserv
c. net start wuauserv
d. exit
Use the System File Checker (SFC)
--------------------------------------------------------------
1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
2. Input the following commands and press Enter after each line.
sfc /purgecache
sfc /scannow
Note: There is a SPACE between "SFC" and "/Scannow", "/Purgecache". This command will take several minutes to complete. Please insert the Windows Vista installation DVD if you are prompted to do so.
3. Restart the computer upon completion
Install the System Update Readiness Tools
-----------------------------------------------------------------------
1. Please visit the link below and download the standalone installer for KB947821.
http://www.microsoft.com/downloads/details.aspx?FamilyId=b4d90b06-c27d-4483-bc1f-04d43fa7b293&displaylang=en
2. Save the file to your desktop.
3. Double click on the standalone installer to execute the installation.
4. Restart the computer upon completion.
Correct the permissions on your user profile:
-------------------------------------------------------------------------
- Please open the SubinACL – Vista.doc that I attached on this message to see the instructions (with screenshots) for this process. You will be using the subinacl.zip that I also attached on this message when you carry on with the steps.
Elevate your User Profile’s priveleges
-------------------------------------------------------------------------
1. Run Command Prompt in elevated mode. (Click Start > type CMD in the Start Search box > Right-click CMD.exe and choose Run as administrator)
2. In the black screen, type the following command lines followed by pressing the Enter key after each line.
- net localgroup administrators NetworkService /ADD
- net localgroup administrators LocalService /ADD
- fsutil resource setautoreset true C:\
3. After you receive the operation sucessful message after each command line, restart the computer.
Download and Install Vista Service Pack Manually
-------------------------------------------------------------------------
1. Please visit below link and download the correct standalone installer for KB936330.
Vista Service Pack 1:
http://www.microsoft.com/downloads/details.aspx?FamilyId=B0C7136D-5EBB-413B-89C9-CB3D06D12674&displaylang=en
2. Save it to your desktop.
5. Restart the computer when you finished downloading the file.
6. As the computer restarts, keep tapping on the F8 key until you see Windows Advanced Menu.
7. Select Safe Mode and Enter.
8. Right click to select Run as administrator/double click on the standalone installer to execute the installation.
9. Restart the computer upon completion.
------------cheers------------
Clean Boot
---------------------------
1. Click the Start button.
2. Type MSCONFIG in the Start Search box then press the Enter key.
3. When the System Configuration window appear, click the Services tab.
4. Put a tick on the "Hide all Microsoft services" option.
5. Click the "Disable All" button.
6. Click the Apply button and then the Ok button next.
7. If you get a prompt to Restart the computer, please do so. Click the Restart button for changes to take effect.
8. After restarting, a dialog box should come up. Click the tick box where it shows the “Don’t show this message again” then click the Ok button.
9. After restarting, observe if your laptop would freeze after 20 minutes.
Disable AntiVirus
---------------------------
- Disable your AntiVirus program temporarily. Security settings applied by such protection programs can hold installation of Windows Update that sometimes change settings on your computer.
Run the Windows Update Reset Component tool in default option.
----------------------------------------------------------------------------------------------------------
1. Please visit the link below:
http://support.microsoft.com/kb/971058
2. Click on the Microsoft Fix it Microsoft Fix it 50202 and when you get to the option to choose Default and Agressive, choose the Default option and follow the next instructions.
3. Restart the computer afterwards.
Enable important Windows Services
---------------------------------------------------------------------
1. Click the Start button.
2. Type SERVICES in the Start Search box then press the Enter key.
3. From the Services window that will come up, scroll to the bottom portion of the list. Locate the following services:
- Windows Installer
- Windows Modules Installer
4. Double-click on each service above to bring up the Properties window.
5. Make sure that the “Startup type” value is set to Automatic. If not, simply click the box and select “Automatic.”
6. Click the Start button under “Service Status” if available.
7. Click Apply followed by the Ok button.
Unregister Windows Installer and then reregister Windows Installer
---------------------------------------------------------------------
1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.
Add DNS
---------------------------------------------------------------------
1. Click Start > Control Panel (Classic View) > Network and Sharing Center > Manage Network Connections > Local Area Connection > Right Click and click on Properties.
2. Double-click Internet Protocol Version 4 > Mark the Use the following DNS Server Addresses.
3. Set the IP Addresses for "Preferred DNS Server" as 4.2.2.1 and for "Alternate DNS Server" as 4.2.2.2 and click OK twice.
Remove Proxy Server Entry
------------------------------------
1. Open Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Connections tab, and then click LAN Settings.
4. In the Local Area Network (LAN) Settings dialog box, click to select the Automatically detect settings check box, and then click OK.
5. Quit Internet Explorer.
6. Click Start, click Run, type cmd, and then click OK.
7. Type the following commands. Press ENTER after each command.
a. proxycfg -d
b. net stop wuauserv
c. net start wuauserv
d. exit
Use the System File Checker (SFC)
--------------------------------------------------------------
1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
2. Input the following commands and press Enter after each line.
sfc /purgecache
sfc /scannow
Note: There is a SPACE between "SFC" and "/Scannow", "/Purgecache". This command will take several minutes to complete. Please insert the Windows Vista installation DVD if you are prompted to do so.
3. Restart the computer upon completion
Install the System Update Readiness Tools
-----------------------------------------------------------------------
1. Please visit the link below and download the standalone installer for KB947821.
http://www.microsoft.com/downloads/details.aspx?FamilyId=b4d90b06-c27d-4483-bc1f-04d43fa7b293&displaylang=en
2. Save the file to your desktop.
3. Double click on the standalone installer to execute the installation.
4. Restart the computer upon completion.
Correct the permissions on your user profile:
-------------------------------------------------------------------------
- Please open the SubinACL – Vista.doc that I attached on this message to see the instructions (with screenshots) for this process. You will be using the subinacl.zip that I also attached on this message when you carry on with the steps.
Elevate your User Profile’s priveleges
-------------------------------------------------------------------------
1. Run Command Prompt in elevated mode. (Click Start > type CMD in the Start Search box > Right-click CMD.exe and choose Run as administrator)
2. In the black screen, type the following command lines followed by pressing the Enter key after each line.
- net localgroup administrators NetworkService /ADD
- net localgroup administrators LocalService /ADD
- fsutil resource setautoreset true C:\
3. After you receive the operation sucessful message after each command line, restart the computer.
Download and Install Vista Service Pack Manually
-------------------------------------------------------------------------
1. Please visit below link and download the correct standalone installer for KB936330.
Vista Service Pack 1:
http://www.microsoft.com/downloads/details.aspx?FamilyId=B0C7136D-5EBB-413B-89C9-CB3D06D12674&displaylang=en
2. Save it to your desktop.
5. Restart the computer when you finished downloading the file.
6. As the computer restarts, keep tapping on the F8 key until you see Windows Advanced Menu.
7. Select Safe Mode and Enter.
8. Right click to select Run as administrator/double click on the standalone installer to execute the installation.
9. Restart the computer upon completion.
------------cheers------------
