A month or so ago I got Willy Wonka and the Chocolate Factory in Blu-Ray from Amazon.com. I loved the movie, so I watched it immediately. The whole thing. Two days later I watched it again. It was great.

I had some updates from Microsoft and installed them and my system crashed and wouldn't work. So I did a System Restore and then everything worked fine again, but I didn't install the updates. Well, not at first. Then I installed Explorer 8 and a few other updates and everything continued to work...or so I thought. But when I tried watching my Willy Wonka disc, my system wouldn't read it. It simply said, "No Disc Found in Drive E:" I called Pioneer, which made my Blu-Ray drive (a BDC 202), and they said my drive was shot. That it recognized DVDs and CDs meant nothing. The BR part apparently had malfunctioned leaving the rest of the disc functional.

But then I tried a number of other BR disks and they all worked! They system saw them all. So I inspected the Wonka disc for flaws and there was none. It was as bright as a mirror without so much as a smudge. No matter how many times I inserted it, I got the same infernal message!



After watching Iron Man and Stargate again, I put in my Wonka disk and *boom* — again nothing. Doesn't read it.

QUESTION: Is it possible this could be driver-related and if so, what do you think? I'm thinking about ordering a Samsung Blu-Ray that upconverts (as it appears that George Lucas will NEVER put out the Star Wars movies). But I'm stumped as to why I'm having this problem. Maybe it is a driver, or an update. Or maybe its Explorer 8.

Any help would be greatly appreciated.

Thanks....





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It seems to be the DVD. You played and enjoyed other Blue Ray movies not problem. Drivers do not discriminate. I do not know if drivers like Willy, but they will still work. Even though clean, that DVD sounds corrupted, doesn't it. Try playing at a friends house.

EDIT Nice pic brings back memories.

If you think it is a driver problem go to device manager, look for any yellow markers inidcating a problem. Then go to the website of the driver mfg and get the most update drivers that would cause a problem with your graphics card.

Have you got access to another Blu-Ray player to check the disk? The fact that you can play other disks would imply that your hardware is functioning.

We wish you luck.