Strange Thing About Updates and My Blu-Ray Drive

A month or so ago I got Willy Wonka and the Chocolate Factory in Blu-Ray from Amazon.com. I loved the movie, so I watched it immediately. The whole thing. Two days later I watched it again. It was great.

I had some updates from Microsoft and installed them and my system crashed and wouldn't work. So I did a System Restore and then everything worked fine again, but I didn't install the updates. Well, not at first. Then I installed Explorer 8 and a few other updates and everything continued to work...or so I thought. But when I tried watching my Willy Wonka disc, my system wouldn't read it. It simply said, "No Disc Found in Drive E:" I called Pioneer, which made my Blu-Ray drive (a BDC 202), and they said my drive was shot. That it recognized DVDs and CDs meant nothing. The BR part apparently had malfunctioned leaving the rest of the disc functional.

But then I tried a number of other BR disks and they all worked! They system saw them all. So I inspected the Wonka disc for flaws and there was none. It was as bright as a mirror without so much as a smudge. No matter how many times I inserted it, I got the same infernal message!

After watching Iron Man and Stargate again, I put in my Wonka disk and *boom* — again nothing. Doesn't read it.

QUESTION: Is it possible this could be driver-related and if so, what do you think? I'm thinking about ordering a Samsung Blu-Ray that upconverts (as it appears that George Lucas will NEVER put out the Star Wars movies). But I'm stumped as to why I'm having this problem. Maybe it is a driver, or an update. Or maybe its Explorer 8.

Any help would be greatly appreciated.

Thanks....


willywkna.jpg



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My Computer

It seems to be the DVD. You played and enjoyed other Blue Ray movies not problem. Drivers do not discriminate. I do not know if drivers like Willy, but they will still work. Even though clean, that DVD sounds corrupted, doesn't it. Try playing at a friends house.

EDIT Nice pic brings back memories.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Well, I played the movie before in the same Pioneer drive and I watched the movie twice. Now I can watch other movies, but the Wonka disc won't work in the drive. I wish I had another system to try it on but I don't. If I saw a smudge, a scratch -- anything -- I would think that was the culprit. Or if the disc had NEVER played, I would think defective disc. At first I thought it was my Cyberlink PowerDVD 8, but I tried navigating to the disk using other programs and my system didn't see a disc in that drive. But it did with other Blu-Ray discs.

So that's the problem. The only other thing I can think of is a driver malfunction.

Oh, and I have the latest 1.07 firmware.
 

My Computer

If you think it is a driver problem go to device manager, look for any yellow markers inidcating a problem. Then go to the website of the driver mfg and get the most update drivers that would cause a problem with your graphics card.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
No, there's nothing amiss there.

It's just a bloody strange thing to happen. Why would a disk play all my other Blu-Rays and then not play a Blu-Ray it had already played? Maybe I'll post in another section since drivers doesn't seem to be a problem.

Thanks.
 

My Computer

Re: Blu-Ray Player Not Playing ONE Title, That's It!

Have you got access to another Blu-Ray player to check the disk? The fact that you can play other disks would imply that your hardware is functioning.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
If I had another system, I would have loved to try it. Unfortunately, all I have is my present system.

Since the system played my WW disk just fine a month or so ago, what could have happened to it that would have suddenly stopped? Hardware? Firmware? Nothing makes sense. I can understand dirt and smudges; I can even understand the disc warping under extreme heat. But it's been here by the computer ever since. It's maddening.

I'll have to find another system. I've contacted Warner Bros. to see if they'll replace the disc. I'll post here when I get their reply.
 

My Computer

We wish you luck.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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