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Help with Windows Update 8024402F error

  1. #1



    Member
    Join Date : Jul 2010
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    Windows Vista Home Premium 64 bit
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    Help with Windows Update 8024402F error

    Hello, VistaForums Community.

    I was wondering if anyone could help me out with the following error code WindowsUpdate_8024402F

    I have re-imaged my computer, and ever since, the windows update agent has not worked properly. I have not been able to update my OS in some time now. I have tried disabling antivirus, firewall, etc.

    My OS is Windows Vista Home Premium 64 bit, service pack 2 (I actually had to download it manually and install it).

    Please point me in the right direction, if you could.

    Thank you very much.

      My System SpecsSystem Spec

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  3. #2



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    poland

     

    Re: Help with WindowsUpdate_8024402F error

    Try suggestions from this article:You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

    If nothing help from this article uninstall all 3p security software and reset router to factory defaults settings.

      My System SpecsSystem Spec

  4. #3



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    Windows Vista Home Premium 64 bit
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      Thread Starter

    Re: Help with WindowsUpdate_8024402F error

    Hello, Flavius.

    Nothing really worked from the article above, so I uninstalled all 3rd party security software, disabled firewall, and connected my computer to a direct lan internet connection, bypassing the router.

    Same problem. Any ideas, my friend?

    Rgds,
    xtoned.

      My System SpecsSystem Spec

  5. #4



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    Re: Help with WindowsUpdate_8024402F error

    Hm...last time is many informations that such kind issues can caused by some infection
    as well

    Diagnose your computer by using one of below tools

    Windows Live OneCare ->Windows Live OneCare safety scanner: Free online tool for PC health and safety

    Malwarebytes Malwarebytes
    (choose freeware version)

      My System SpecsSystem Spec

  6. #5



    Member
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      Thread Starter

    Re: Help with Windows Update 8024402F error

    Hello, Flavius.

    I performed the Windows Live OneCare scan; handy tool, it picked up on a couple of registry and temporary files minor errors. Corrected them, but did no good to the problem at hand.

    Afterwards, I performed a SFC scan. This is what I came up with:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>SFC /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log
    C:\Windows\system32>

    I am attaching the CBS log zipped. Pls check it when you have the time, and let me know. Thanks for your assistance. This windows update thing is annoying.

    Rgds,
    xtoned.

      My System SpecsSystem Spec

  7. #6
    ilikefree's Avatar

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    Join Date : Jan 2010
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    Re: Help with Windows Update 8024402F error

    Did you run sfc /scannow more than once. sometimes you need to run it about 3 times with a reboot between each run as it will only fix 1 file at a time.

      My System SpecsSystem Spec

  8. #7



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    Re: Help with Windows Update 8024402F error

    I generated from your log SFC report log.txt.And strange but your system seems to have problem with some files in C:\Windows\Servicing\Packages.

    For clarify download & run Readiness Tool Download details: System Update Readiness Tool for Windows Vista for x64-based Systems (KB947821) [April 2010]

    This tool create CheckSur.log file in C:\Windows\Logs\CBS folder.Attache this file to post.

      My System SpecsSystem Spec

  9. #8



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      Thread Starter

    Re: Help with Windows Update 8024402F error

    Hello, Flavius.

    Thank you for that incredible tool.

    I really do not know what exactly helped the most, if the SFC scan, or the Windows Live OneCare scan. The thing is, after I restarted the computer, it went to download the win update files by itself. After downloading, it went to normal installation.

    I really do want to thank you for your time and assistance. The computer seems to be working in prime condition.

    Again, thanks.

    Respectfully,
    xtoned.

    ps. thank you also, ilikeitfree

      My System SpecsSystem Spec


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