Window Vista Home Premium
service pack 2
acer aspire 5735
system type 32 bit operating system
I do not have a repair disc, it did not come with my computer.
I apologize from the start, I am Very computer illiterate.
I cannot install any windows updates, it says windows update cannot currently check for updates because the service is not running. I have looked at this and it says it is started.
I have a red x over connection icon and it says connection status unknown class not registered.
Cannot install avg or any other virus protection, avg gets right to the end and says Installation failed
Local machine: install actions planned Installation:
Error: MSVC Redistributables installation failed. Installation of AVG can not continue.
Still some things I try, like adobe updates etc, to install says
The windows installer service could not be accessed. This can occur if the windows installer is not correctly installed.
I thought it was a virus and had someone helping me with that. I followed their instructions to remove any virus or maleware. I have ran a lot of virus scanners with no avail. We could not find a solution. They are not an expert in this type of technical issue, so I am trying the Vista Forums for this. This is what I have tried so far.
Malwarebytes, OTL, ComboFix, VirScan.org, System File Checker (SFC.exe) sfc /scannow, SystemLook.exe, Kaspersky online antivirus scan, Vista Automatic Repair, chkdsk /f, VRT Tool by Kaspersky, fix.reg, WUS Fix.exe,
I went here "Windows Installer Service could not be accessed" error message when installing application and it says this about the installer error
This behavior can occur when either of the following conditions exist:
In the DCOM permissions, the default authentication level is set to None, and the default Impersonation level is set to Anonymous.
The system account does not have Full permissions on a folder or registry key that the Windows Installer is trying to access. This is NTFS-specific.
I went to avg forums and found this,
Error: MSVC Redistributables installation failed. Installation of AVG can not continue.
Error: MSVC Redistributables installer requires immediate restart. Installation of AVG can not continue.
=> This issue is related to the Microsoft Visual C++ libraries installation in your Windows operating system.
More information at Knowledge Base 2667 MSVC Redistributables installation error
AVG9 needs "Visual Basic C++ 2005 SP1 Redistributables (x86 or 32 bit)" to be properly installed. If not, AVG is trying to install it during installation, which could lead to mentioned error in rare situations.
http://www.microsoft.com/Downloads/d...displaylang=en
I cannot do a system restore, it shows nothing to restore back to. It is not showing any installed windows updates at all. I also do not have any sound now.
I get a lot of errors that say service dependencies, interface class not registered.
I ran a program called regGenie and it said that I have 1,035 errors.
category
Uninstall entries 87
com active x entries 5
application paths 6
file path references 88
invalid class keys 21
empty registry keys 806
file associations 13
I don't know if I should click fix or not.
On another forum, there is another user that is having the exact same problem and nobody will respond to theirs or mine for technical advise in this area. The only thing we have done in common is use the free version of revo uninstaller recently.
Any help appreciated, thanks
service pack 2
acer aspire 5735
system type 32 bit operating system
I do not have a repair disc, it did not come with my computer.
I apologize from the start, I am Very computer illiterate.
I cannot install any windows updates, it says windows update cannot currently check for updates because the service is not running. I have looked at this and it says it is started.
I have a red x over connection icon and it says connection status unknown class not registered.
Cannot install avg or any other virus protection, avg gets right to the end and says Installation failed
Local machine: install actions planned Installation:
Error: MSVC Redistributables installation failed. Installation of AVG can not continue.
Still some things I try, like adobe updates etc, to install says
The windows installer service could not be accessed. This can occur if the windows installer is not correctly installed.
I thought it was a virus and had someone helping me with that. I followed their instructions to remove any virus or maleware. I have ran a lot of virus scanners with no avail. We could not find a solution. They are not an expert in this type of technical issue, so I am trying the Vista Forums for this. This is what I have tried so far.
Malwarebytes, OTL, ComboFix, VirScan.org, System File Checker (SFC.exe) sfc /scannow, SystemLook.exe, Kaspersky online antivirus scan, Vista Automatic Repair, chkdsk /f, VRT Tool by Kaspersky, fix.reg, WUS Fix.exe,
I went here "Windows Installer Service could not be accessed" error message when installing application and it says this about the installer error
This behavior can occur when either of the following conditions exist:
In the DCOM permissions, the default authentication level is set to None, and the default Impersonation level is set to Anonymous.
The system account does not have Full permissions on a folder or registry key that the Windows Installer is trying to access. This is NTFS-specific.
I went to avg forums and found this,
Error: MSVC Redistributables installation failed. Installation of AVG can not continue.
Error: MSVC Redistributables installer requires immediate restart. Installation of AVG can not continue.
=> This issue is related to the Microsoft Visual C++ libraries installation in your Windows operating system.
More information at Knowledge Base 2667 MSVC Redistributables installation error
AVG9 needs "Visual Basic C++ 2005 SP1 Redistributables (x86 or 32 bit)" to be properly installed. If not, AVG is trying to install it during installation, which could lead to mentioned error in rare situations.
http://www.microsoft.com/Downloads/d...displaylang=en
I cannot do a system restore, it shows nothing to restore back to. It is not showing any installed windows updates at all. I also do not have any sound now.
I get a lot of errors that say service dependencies, interface class not registered.
I ran a program called regGenie and it said that I have 1,035 errors.
category
Uninstall entries 87
com active x entries 5
application paths 6
file path references 88
invalid class keys 21
empty registry keys 806
file associations 13
I don't know if I should click fix or not.
On another forum, there is another user that is having the exact same problem and nobody will respond to theirs or mine for technical advise in this area. The only thing we have done in common is use the free version of revo uninstaller recently.
Any help appreciated, thanks