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Windows Update Problem x64 - Code 8007010B Windows Update encountered an
  1. #1


    Join Date : Aug 2010
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    Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    I've been trying to get my system to update for a while now... I have around 19 important updates I need to install but it won't let me.

    I keep getting
    Code 8007010B Windows Update encountered an



    I keep trying to fix my registry with registry mechanic and tried defragging but I don't know what else I should do....


    thanks in advance

    Last edited by keiraknightley; 22 Aug 2010 at 04:52 PM.
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  2. #2



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    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    Disable firewall and antivirus,and reset WU in aggressive mode http://support.microsoft.com/kb/971058 -if it does not solve your problem run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

    when it finish go to C:\Windows\Logs\CBS folder ,find CheckSur.log file and attache it to post

    EDIT
    This error would be also relate to incorrect path in environment variables. Download & run this tool http://www.sevenforums.com/tutorials...eshooting.html

    and by using it prepare log from System Information and event log,pack all and attache to post too.

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  3. #3


    Join Date : Aug 2010
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    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    Couldn't find the Checksur.log you were requesting, but I'm attaching the other files to my first post

    Last edited by keiraknightley; 22 Aug 2010 at 04:47 PM.
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  4. #4


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      Thread Starter

    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    you there?

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  5. #5



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    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    Quote Originally Posted by keiraknightley View Post
    Couldn't find the Checksur.log you were requesting, but I'm attaching the other files to my first post
    To have CheckSur.log file first you have to run Readiness Tool.

    additionally (I forgot before) run

    Start>>Search>>msinfo32

    next go to File>>Save (save as *.NFO file),pack to *.zip file and attache to post
    Under posting area is attachments manager where you can attache files

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  6. #6


    Join Date : Aug 2010
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      Thread Starter

    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    Quote Originally Posted by Flavius View Post
    Quote Originally Posted by keiraknightley View Post
    Couldn't find the Checksur.log you were requesting, but I'm attaching the other files to my first post
    To have CheckSur.log file first you have to run Readiness Tool.

    additionally (I forgot before) run

    Start>>Search>>msinfo32

    next go to File>>Save (save as *.NFO file),pack to *.zip file and attache to post
    Under posting area is attachments manager where you can attache files

    I ran the readiness tool, and it had me restart, but i still didnt see a checksur.log

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  7. #7



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    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    Quote Originally Posted by keiraknightley View Post
    I ran the readiness tool, and it had me restart, but i still didnt see a checksur.log
    Maybe you have incorrect settings in folder options and you can't see correctly file extensions and you see CBS.log,CheckSur.log as CBS and CheckSur.Go to Control Panel>>Folder Options and uncheck "Hide file extensions"...

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  8. #8



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    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    You have one error in environments variables:

    CLASSPATH .;C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip <SYSTEM>
    The char signed red color is incorrect.It should be

    CLASSPATH C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip <SYSTEM>
    go Start>>Search>>sysdm.cpl

    ev1.jpg

    find CLASSPATH variable -it is system variable

    and delete chars ".;" at front of folder name,apply changes
    +restart

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  9. #9


    Join Date : Aug 2010
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      Thread Starter

    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    here are all the files




    **edit the post you said about the .; didn't work... still can't update

    Last edited by keiraknightley; 25 Aug 2010 at 12:03 AM.
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  10. #10



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    Re: Windows Update Problem x64 - Code 8007010B Windows Update encountered an

    (w) Unable to read Event Log 0x00000017 System
    Strange error

    Run cmd.exe with elevated previlliges (run click on cmd.exe as admin and type)

    wevtutil cl System

    press ENTER

    and restart computer.If it will not help,download Process Monitor Process Monitor

    and run it.Next again run Readiness Tool,when it finnish or return error save log in Process Monitor as *.PML format,pack to *.rar format and upload it on rapidshare.com

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